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I just checked the casting with my chromecast.
Yep, the casting will stop if you go back to media library and do other stuffs. No options to cast music at background.
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Are your UHD movies HDR video, and your monitor is not HDR model?
It is normal if you try to play a HDR video on a SDR monitor, the overall color presentation will be fake and needs some additional and unrealistic tampering.
powerdvd won't help you tamper the inaccurate/downscaled HDR color. That's probably why the background color "inconsistent".
Refer to this topic:
https://forum.cyberlink.com/forum/posts/list/77770.page#319153
fyi
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I can use on-screen control when playing Blu-rays in TV mode.
the blu-ray movie menu navigation cannot use the mouse clicking directly, therefore the on-screen control is the solution.
it is an pretty old story, and not surprised that the current powerdvd version keeps the same behavior.
Do simply ask anyone to fix any issues if we cannot confirm the root cause.
No patch possible if the root cause is not in software.
What is your blu-ray drive?
Is it a TSST (Samsung) one that the company has been already bankrupted and no compatibility and new firmware support since very long time ago?
https://en.wikipedia.org/wiki/Toshiba_Samsung_Storage_Technology
Have you every tried any other Blu-ray drives if you have more than one?
So, if the condition happens when playing movies in TV mode, how about PC mode?
Give it a shot.
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- When play UHD HDR bluray foler with TV mode
: Subtitle option is not avaiable.
: only 1080p bluray iso & folder can select subtitles..
2. When play HDR video files with PC mode
: subtitle could load successfully when subtitle file name is matched with video file.
-> But, font size is too small (See attach.)
How to solve two issues?
If the subtitle option is not available, it is probably that the external subtitle feature has not been for UHD bluray since the very beginning.
For your second question, I remember that the powerdvd has the settings for subtitle style adjustment. You may adjust the font size there. However, the subtitle adjustment won't work if you enabled high performance playback mode (it is an option in powerdvd more video settings) for 4K playback.
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I don't think the network setting hacking regarding software activation (if any) by crackers can be resumed by a cyberlink tool or wiped by powerdvd removal, because it has nothing to do with a normal program setup or uninstallation.
If you are not an engineer that develops web applications or server, a normal Windows hosts file should not set with any URL redirections.
https://en.wikipedia.org/wiki/Hosts_(file)
Check that if your hosts file has been compromised.
The hosts file tampering is a very common trick when doing web development works or "malicious hacking".
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If your firewall or security software completely allow powerdvd's activation, I just wonder that if this PC has ever installed with any unauthorized powerdvd copy previously, and the playback activation has been redirected or blocked by a cracker already, and never get resumed.
May this helps you sort out the condition, or you have to contact cyberlink support then.
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You may ask your beloved AMD for this.
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Quick question to Cyberlink: what about a version of PowerDVD for Xbox One?
It's equipped with a 4K Blu-ray player and I think that many of us would be interested in a reliable app to play DVD, standard BD and Ultra 4K dics.
The console should me powerful enough to do HW acceleration and upscaling to 4K.
I would like to use it on PS4 Pro or Nintendo Switch 4K (next year) more.
Make a Christmas wish~
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Well, no offense, here is an user forum, and you have your right to choose and put this emotionally.
I'm curious that if you install the previous powerdvd 16 or 17 again on this same platform, which the Windows has been reinstalled from scratch, does the blu-ray folder and ISO still play in previous powerdvd 17 currently?
It has big chance that all recent powerdvd versions won't do the playback again like what they did previously.
It can help us here think and sort out if the issue is limited to the very latest powerdvd 18.
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After quick check this CPU model on Intel website, it seems the CPU supports Intel SGX and uses Intel UHD Graphics 630 as the graphics core that UHD Blu Ray requires, but the Intel SGX requires your PC's motherboard to support the feature, too.
https://ark.intel.com/products/129938/Intel-Core-i5-8600T-Processor-9M-Cache-up-to-3-70-GHz-
I'm not sure if the rest of your hardware meet the requirements, perhaps you can use the free advisor provided from cyberlink to verify the compatibility, or ask the hardware vendor to help you check it.
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Have you ever installed any auto Windows updates on your Windows 7?
Are you not afraid of any hijacking rootkit or malware that might intrude your PC?
Update your Windows 7 service pack 1 to the latest version with all security and compatibility update from microsoft.
I believe you had received some errors while installing powerdvd18, and you just ignored it.
powerdvd blu-ray playback feature requires the PC support higher SHA-256 security, and windows 7 won't get that security feature without windows system updates.
After updated your pretty intact windows 7, reinstall powerdvd 18 again, and then check the blu-ray playback.
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The HDCP DRM (on Blu-rays) does not allow the playback to multiple monitors simultaneously.
Change your display projection mode to extended mode, and keep the playback on single monitor.
BTW, you use an adapter to mirror the display into 6 TVs?
There are various no-brand adapters (or label with a small brand you never heard) lack of HDCP compatibility, or not stable when displaying the DRM content playback even though those adapters claim they are compatible with HDCP.
It is not recommended to use any adapters.
It contaminated the HDCP if you want to play the DRM contents right.
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Did you find the IMPs.dll file in the powerdvd18 program folder path?
C:\Program Files (x86)\CyberLink\PowerDVD18\Movie
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Dear Forum,
Any of you got a UHD 4K Blu Ray disc to play using an IGPU (or a GPU) capable of HLG HDMI 2.0b?
If so, on which motherboard?
I'm looking to build a new PC and I dont know of any hardware capable of HDMI 2.0b and 3840x2160 60p UHD 4K Blu Ray disc playback.
Thanks
I have never heard of a 4K BD uses HLG to encode its HDR content, but a more widely-compatible HDR 10.
Anyway, powerdvd 18 does not support HLG HDR, but only HDR 10.
cyberlink setup recommendation FAQ for your reference:
https://www.cyberlink.com/support/faq-content.do?id=19860
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If your video is encoded with YCbCr 4:4:4 (no chroma subsampling), I think there is no playback differences no matter you configure the display color space in RGB or YCbCr.
However, most of videos are encoded with subsampled YUV(YCbCr), but not RGB for bandwidth and processing optimization.
I haven't found a setting for Intel GPU to set the display color space in RGB or YCbCr. I think they all rely on automatic switching by GPU or OS control.
Because Windows uses RGB (but not YCbCr form) to define UI colors, if your GPU settings support the manual color space adjustment, perhaps YCbCr is better (I guess) for those YUV video playback only if the Windows OS does not convert the video signal on system side before transferring the video data to GPU (to render and display the video on display device).
The display procsssing detail is a black box.
Feel free to correct me if I'm wrong on those detail.
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I contacted them, and asked for bunch of technical questions and helps multiple times.
They did have good response so far than other companies that I have ever contacted.
As a senior forum user here, I can fully understand that lots of users will just complain and even insult the company badly if they received any problems.
But, for users who want to solve and research the software problem, or get any help, the complaint or insulting will not help anything, but push the situation awful and full of tension.
It's good to hear different and positive voice here
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i didn't receive any distortion sound condition in powerdvd when playing my movie collections.
Do you apply any audio effects for the playback in powerdvd?
Not recommend to add any excessive or additional surround sound enhancements as a blu-ray movie usually already has tuned/optimized surround sound from professional movie studio and editors.
your blu-ray player or earlier version of powerdvd might not have those audio adjustment functions like new version powerdvd.
Try to disable them and check the playback again.
e.g. truetheater audio enhancement, or other surround sound adding effects in powerdvd audio settings.
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Do you install any other cyberlink software on your pc?
Uninstall the old versions, and then reinstall the current version to check it out.
No help > contact their support.
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The main component of microsoft media feature pack is "Windows Media Player".
Is Windows Media Player available on your windows 7?
If yes, enable the media feature in control panel > Turn windows features on/off settings.
Reference
https://www.thewindowsclub.com/enable-the-media-features-and-functionality-in-windows-7-n-and-windows-7-kn
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Does your laptop have a Blu-ray disc drive, or it is just a DVD drive?
The DVD drive does not support reading a Blu-ray disc. The Blu-ray disc drive does not support reading a 4K Blu-ray.
And, what antivirus software you install?
Other reference:
https://forum.cyberlink.com/forum/posts/list/66024.page
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I think that the quality and the compatibility of current available HDR contents are still varied per my observation.
And, the new GPU driver keeps rolling out to handle the fact: HDR playback is not stable or the color is not accurate.
The recent released Intel GPU driver has annouced that it fixes some HDR playback issues. (I forgot which version mentioned the fix.)
Try it.
BTW, if you don't have a HDR monitor, just play the non-HDR version on the UHD disk.
The artificial and downscaled SDR color playback (from the original HDR one) is overall fake, and not accurate.
If you really care about the playback quality, save your effort, and not to watch the HDR video on a SDR monitor.
The native SDR video can give you a relatively better viewing experience on a standard SDR monitor.
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