Some components not activated. Cannot play Blu-Ray

saltlife63

Newbie Joined: Dec 25, 2018 05:51 Messages: 3 Offline

Solved by

Dec 25, 2018 06:04

I just updated to lated build 2307 and when trying to play a Blu-ray I get an error dialog saying some components not yet activated. Please connect to the internet and try again. I an connected to the internet and it is getting very frustrating. Blu-ray dics worked before the update. Can someone help?

Jets2011

Senior Contributor Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline

Dec 25, 2018 20:16

Most likely it's other things that need updating too. Have you updated your GPU driver to the latest version. People always seem to forget this, but it is part of it.

If that doesn't work, attach your DXDiag file as outlined in the "read me before posting" so users can do more than just guess.

Dave

saltlife63

Newbie Joined: Dec 25, 2018 05:51 Messages: 3 Offline

Dec 26, 2018 05:41

Quote Most likely it's other things that need updating too. Have you updated your GPU driver to the latest version. People always seem to forget this, but it is part of it.

If that doesn't work, attach your DXDiag file as outlined in the "read me before posting" so users can do more than just guess.

Dave

Still get same error. Video Drivers are current. I have no clue.

Filename	DxDiag.txt	Download
Description
Filesize	82 Kbytes
Downloaded:	236 time(s)


Filename	Powerdvderror.jpg	Download
Description
Filesize	64 Kbytes
Downloaded:	0 time(s)

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Dec 26, 2018 20:48

If your firewall or security software completely allow powerdvd's activation, I just wonder that if this PC has ever installed with any unauthorized powerdvd copy previously, and the playback activation has been redirected or blocked by a cracker already, and never get resumed.

May this helps you sort out the condition, or you have to contact cyberlink support then.

This message was edited 1 time. Last update was at Dec 26. 2018 20:49

saltlife63

Newbie Joined: Dec 25, 2018 05:51 Messages: 3 Offline

Dec 27, 2018 19:47

Quote If your firewall or security software completely allow powerdvd's activation, I just wonder that if this PC has ever installed with any unauthorized powerdvd copy previously, and the playback activation has been redirected or blocked by a cracker already, and never get resumed.

May this helps you sort out the condition, or you have to contact cyberlink support then.

This is probably the problem. I tried to install a bad copy and it never would register. I will have to do a complete uninstall and re-install. Does Cyberlink have a removal tool? thanks for all of your help.

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Dec 28, 2018 04:15

I don't think the network setting hacking regarding software activation (if any) by crackers can be resumed by a cyberlink tool or wiped by powerdvd removal, because it has nothing to do with a normal program setup or uninstallation.

If you are not an engineer that develops web applications or server, a normal Windows hosts file should not set with any URL redirections.
https://en.wikipedia.org/wiki/Hosts_(file)

Check that if your hosts file has been compromised.
The hosts file tampering is a very common trick when doing web development works or "malicious hacking".

This message was edited 1 time. Last update was at Dec 28. 2018 04:16