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Do not buy PowerDVD software off eBay. It is not an official reseller, so these copies are usually second hand and may have expired product keys.
Here is a list of official resellers. You can check the prices in your country:
https://www.cyberlink.com/stat/company/enu/locate-retail-distributor.jsp
Dave
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You need Screen Recorder 4 to do this:
https://www.cyberlink.com/products/screen-recorder/features_en_US.html
Dave
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User guides are here: https://www.cyberlink.com/support/powerdvd-ultra/userguide_en_US.html
Learning Centre here: https://www.cyberlink.com/learning/powerdvd-ultra
Dave
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It's not PowerDVD that is fixed to region 5, it is your DVD optical disc player, i.e. the hardware. You can change the region code in Windows settings. See this link for an explanation:
https://www.quora.com/How-can-you-change-the-region-code-on-a-DVD
Just note that you can only do this 4 or 5 times, and then the code is locked. After that you have to play just DVDs for that region, or get a new disc player.
Dave
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You should check this FAQ, as it mentions the same error that you got.
https://www.cyberlink.com/support/product-faq-content.do?id=21676
If that doesn't work, attach DXDiag as requested, or contact tech support.
Dave
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From what I remember, this was resolved in a patch update. Make sure you have the latest version installed.
https://www.cyberlink.com/support/powerdvd-ultra/patches_en_US.html
You should be running 18.3010. If that doesn't work, update your GPU driver (do this anyway) or contact customer support.
Dave
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I don't think this would work, because the pinned files can't be played outside of PowerDVD. You need to get Power2Go to do this:
https://www.cyberlink.com/products/power2go-platinum/features_en_US.html
Dave
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It seems pretty clear on the download page. Looks like the answer is "no".
The following Premium features will be unlocked for the first 30 days:
-Video disc and ISO playback (Blu-ray, DVD).
-VCHD/AVCREC playback.
-Media Casting to Roku, Fire TV, ChromeCast and Apple TV.
-Upload, Download, and Sync media with CyberLink Cloud.
-TrueTheater Video and Audio enhancement.
-360 Video/Photo playback and VR headset support.
-YouTube/Vimeo content playback.
-MoovieLive and Movie info.
-Advanced Audio codec and effects support.
-DLNA.
-Video Mark In/Out.
-Alpha MOV video playback.
-2GB of free storage in CyberLink Cloud (Media content in CyberLink Cloud may be deleted when the trial expires)
Dave
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You will have to ask CyberLink this question, since they don't monitor this forum regularly. Contact their customer support team here and then report back with the answer.
Thanks
Dave
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The requirement was new in PowerDVD 19 from what I understand.
https://www.cyberlink.com/support/product-faq-content.do?id=24166
https://www.cyberlink.com/support/faq-content.do?id=21822
Dave
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Quote
I have recently created an MP4 video using MTS video and a few photographs.
I attempted to burn this file to a DVD using Power2go 12 and the finished product will not play properly.
I allowed an update download and then tried again but with no difference.
I selected 'no menu' as the DVD is only 15 minutes.
Any ideas please?
Thanks
Mark
We need way more information to help you. Did you create a DVD video disc that will play in a conventional DVD player? Why are you choosing this method when it will signifcantly reduce the quality of the video? Just wondering.
What exactly does "not play properly" mean? That is a pretty vague statement.
You should also provide the requested information so we can have a better idea about your current set up:
https://forum.cyberlink.com/forum/posts/list/77504.page
Dave
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Well, not much more we can do for you here, especially when you didn't bother to follow the requests for information when posting on the forum.
Try contacting tech support:
https://membership.cyberlink.com/support/service/technical-support.do
Dave
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Take a look at this thread. Solutions from two different users in it. It might work for you:
https://forum.cyberlink.com/forum/posts/list/48298.page#post_box_252926
Dave
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Hi. Your best would be to contact CyberLink's customer service using this link: https://membership.cyberlink.com/support/customer-services.do
Try to include as much info as you can, including taking a screenshot of your receipt (proof of purchase) and probably the redeem codes you mentioned. They should help you out.
Dave
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Hi, The answer is in the FAQ:
https://forum.cyberlink.com/forum/posts/list/78653.page#post_box_325404
Dave
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Do you have the latest patch installed? You didn't inform anyone of your version, but version 13 patch was released less than a month ago: https://www.cyberlink.com/support/power2go-platinum/patches_en_US.html
Dave
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You can't. Slide duration is set to between 3 and 6 seconds.
Dave
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Works for me. All my movies and TV shows display in the media library based on name, not file name. The majority find the cover art and description automatically as well. Maybe you don't follow the recommended library file name structure as outlined in the help?
Dave
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What are you trying to take a snapshot of? What content are you playing? Are you getting an error message, or just nothing happens?
Dave
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Quote
Yes, I did. I tried logout and login again, it's same the button still dark. Live URL: is empty, can't type anything inside.
This field fills automatically when streaming to YouTube. You don't enter the live URL manually for YouTube.
Optodata, you need to be logged in to YouTube to access the settings in your photo. See my attached screenshots.
Dave
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It's working for me. I just start a YouTube live stream with Screen Recorder 4.
Do you have the latest patch installed: https://www.cyberlink.com/support/screen-recorder/patches_en_US.html
I would reinstall if it persists.
Dave
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