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To use the sharing on home network feature, you need to sign in a Cyberlink account to start the sharing.

The account you signed in for media library sharing requires CyberLink Cloud strorage redeem. After the account got redeem, you can continue your sharing without CyberLink Cloud. The redeem is free for Ultra edition users.

This is my testing result, FYI.

I think this sign-in step is for further playback on a standalone web browser that the webapge requries an sign in first no matter you use the CyberLink Cloud feature or not.
https://www.cyberlink.com/support/faq-content.do?id=24935
Quote Hi, in those days i bougth some DVD but was unable to play on Windows. Power DVD was the solution.
Once installed seems is activated the demo. I searched for be unable to deactivate the demo and just try the free version but unable to find this.
Also cheched price page and i don't see a free plan.

There is avaiable a free version?
After 30 days the player will stop to work?

Thanks for the answer.


Powerdvd is a commercial software player. There is no free version which gives you the DVD playback features after the free trial period.

If you need a freeware to do that, there are many alternatives on the Internet.
But, some premium features might not be supported in a freeware as those features require paying the patent fees to licensing companies.

Please note that, we are not talking about any illegal DRM cracking programs or products here.
The video disc menu is part of a movie folder..
I think that if the new version claims it supports playing the folder or ISO, it is expected that the menu is playable if your 4k movie folder is correctly ripped.

You can buy the new version on cyberlink web store directly. They offer 30-day full refund guarantee.
The refund tolerance is better than other software vendors (e.g. Amazon). No need to worry about losing money if it doesn't work as you expected.
https://www.cyberlink.com/products/powerdvd-ultra/spec_en_US.html
Quote It appears that Cyberlink is not moving into the 4K HDR formats.

Even their screen recorder does not support the 4K HDR forfmat.

Does Cyberlink plan to move into the 4k HDR formats?

They seem to be sitting back on their laurels and not doing new things.



It seems you are sitting on your laurels and not doing new things as well.
What you claim here is just like "some" netizens always do: Full of complaints and mock at those easy-to-find targets (e.g. a company, celebrities, etc.).

Feel free to find other video recording and editing tools that support capturing, editing, and exporting videos in 4K HDR format. And, the price must be under $130 USD.

poweredvd 19 can play 4K HDR content video though.
I can run PowerDVD 19 with the very latest Windows 10 updates installed so far and I keep my Windows version up-to-date.

If you found that the problem occurred after some "Windows 10 updates" installed on your platform, then screw the Windows 10 updates. Your Windows installation is defective already.

The accumulative Windows 10 updates that released every quarter has compatibility issues more or less.
It is not news and you can find lots of tech media mentioned those shits.

You can try reset Windows 10 as it can cure 99.9% of compatibility issues if there are any occurred AFTER Windows 10 updates.
As you keep complaining your issue for months. I'm afraid that a Windows 10 reset would only take you 1 or 2 nights for solving the problems.



If the condition still persists after Windows 10 reset, contact cyberlink support team to clarify your concern and let them assist you further.

Keep replying your old own post here in the user community won't actually help this case as not everyone has the exactly same issue like yours.

A computer combines related hardware and software as an ecosystem. They co-work mutually but not in single way.
If you encounters a problem when using certain program, it is not absolutely that there are some issues in the program you used.

If powerdvd program version doesn't change at all but some issue occurs after Windows system changed. What's key factor caused this problem?
It is impossible to use AMD CPU neither the AMD/NVIDIA GPU to play Ultra HD Blu-ray unless you crack the DRM of the movie discs.

Please refer to the requirements:
https://www.cyberlink.com/products/powerdvd-ultra/spec_en_US.html


Stop dreaming on the possibilities if your platform does not meet requirements exactly.
Quote My main intrest is to get PowerDVD 19 to Work on my new Microsoft Surface Pro 7 using Windows 10 home. So my new tablet and my home desktop computers running Win10 acts the same when I insert a movie Blu dvd. The Win file explorer tries to id the dvd that I just inserted then fails to display therefore PowerDVD 19 won't see it. Inserting a non-Blu dvd movie audio files and some other files get displayed in file explorer but PowerDVD 19 won't play the movie. My home desktop running Windows 7 Ultimate runs Power DvD 19 Just fine Blu-ray dvd's work good. Got my Win 7 installed on USB, but it won't boot and I need a break now.


If your disc is not identifiable by the disc drive at least in Windows file explorer, it is expected that the disc cannot be played in powerdvd.

For your non-blu-ray video disc, I suggest you copy the files on hard drive, and then check the file playback on hard drive instead of on the disc. powedvd does not support the feature for playing "Blu-ray Audio" disc if you have any.
Your monitor's aspect ratio is not 16:9, but 21:9. However, the standard Blu-ray or Ultra HD Blu-ray movie's aspect ratio is 16:9.

Not all of movies are 21:9 (1.35:1) recorded and then got re-encoded in standard 16:9 rectangular ratio by adding black borders on top and bottom sides.
Ultra HD Blu-ray movie would be played fine only if it is shot using 21:9 aspect ratio originally, or you will see black borders existing on the playback screen because of the physical aspect ratio difference.


Yep, 21:9 is a cinematic wide aspect ratio, but it is just a marketing-oriented and fancy feature rather than an useful design for monitors when you are "playing movies", because the standard and popular online video resolution is not 21:9.

To play 21:9 recorded movies on your 21:9 monitor, you can use one-click crop feature in powerdvd to crop the black borders, which are native planted in the movie video. It would make the center area of the video better fill the screen.
https://www.cyberlink.com/support/faq-content.do?id=21819
My version is same as yours.

It's glad to hear that you find plenty of players to play the files.

You can use any other players as your soluton for playing the files .
However, for the video files, which are encoded abnormally and generated with bad metadata, if powerdvd cannot do the playback for you, it is not surprising.
I can play the MKV video you attached normally in powerdvd 19.
The video displayed fine.

However, according to the media info you posted, the video's pixel width or height is in extremely small size.
(The original width or height is normal, but the current width and height is NOT.)

Which video encoder program or downloader you applied to download the videos from Youku?
Change to another one that can produce videos with normal metadata (media info).
This option works normally in my powerdvd 19. When I start video playback no matter from the video library or a file folder, powerdvd won't play next video after the previous one ends.

I suggest you try reinstall powerdvd from scratch by resetting or cleaning out personal settings while setup. It might probably work.
Certain security programs have background blocking processes even though you have allowed the access on the permission dialog.

Temporarily unisntall ZoneAlarm competely (but not just disabled the protection or add powerdvd to exclusion list), then reboot Windows.

Check if you can launch powerdvd normally without ZoneAlarm installed.

If it resolved after ZoneAlarm removal, it should be a ZoneAlarm blocking issue.
Wow, it is cool that nothing shown on powerdvd program window.
My powerdvd worked fine even I adjusted the program language from English to Russian.
You may try and adjust your Windows system locale from Russia to English US on Windows 10 to check if the same condition persists.

If it did not resolve the problem, contact cyberlink customer support for further help.
https://www.cyberlink.com/support/index.html

(Sorry, I don't speak Russian.)
Here is the user sharing community.

If you want to talk with cyberlink officials, please contact their customer support.
https://www.cyberlink.com/support/index.html

If you just want something like free open-source VLC or highly configurable PotPlayer that contains rather customizable and complicated settings, powerdvd is not your best choice.
It only has minimum configurations for you to directly use the playback features it provides.
powerdvd 14 does not support HDR video playback, and it does not support the downsacle conversion feature on HDR video for displaying on a SDR monitor. You might see the video color all washed out on the playback screen.

For your screen frequency concern, I don't know what condition you are talking about exactly. If you launched powerdvd to play videos with your multiple monitors setup, I would suggest you not drag the playback window between monitors when the video is playing. It would easily cause playback instability or unexpected issues you don't like.

Do it (drag playback window to your target screen) before you start the video playback.
My connection works fine. Their server is not down.
If the condition persists all the time, contact their support team for help.
It seems the answer is no.

If the current playback feature works smoothly without frame drops, do we really need acceleration-based functions for common 30 fps 60 fps video playback as much as graphic processing intensive designing, gaming, or video production?
It seems some other YouTube video upload programs have similar issue. The discussion has exploded on Adobe forum as well.
Produce it and upload to YouTube via web browser separately.

https://community.adobe.com/t5/premiere-rush/cannot-sign-in-to-youtube/td-p/10780162?page=1
https://support.google.com/youtube/thread/22294334?hl=en

YouTube sucked.
According to this FAQ:
https://www.cyberlink.com/support/faq-content.do?id=19797

I have doubts on that if your powerdvd19 is a legit version.
An un-authorized version would not become authorized after applied a genuine but free patch update.

Contact their support team first to verify the license you purchased.
https://www.cyberlink.com/support/index.html
Let me make it clear, per the spec of current hardware on the market, there is NO way to play "Ultra HD Blu-ray" using NVIDIA GPU unless you use some un-authorized programs to crack the DRM of Ultra HD Blu-ray disc.

HDCP 2.2 is not the only required technology.

Use your hands physically to plug the monitor to the display port on the motherboard but not the NVIDIA GPU adapter.
This action cannot be done by keyboard and mouse.

No need to tweak any settings in the NVIDIA control panel because it's Intel's business.
According to the DxDiag and the advisor detection, you are still connecting your display device to the NVIDIA GPU, and not the Intel one.
You have to plug your display device to Intel display output directly. This setup CANNOT be accomplished by software configurations only. And, your motherboard (which embeds the display port for Intel GPU output) must support HDCP 2.2 on the port specifically.

Per my experience, not all of the motherboards support "HDCP 2.2" on the display port of on-board Intel GPU even though your Intel CPU (which embeds the GPU function) does support HDCP 2.2. It is the key factor for the display setup. Cost-saving
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