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According to the DxDiag and the advisor detection, you are still connecting your display device to the NVIDIA GPU, and not the Intel one.
You have to plug your display device to Intel display output directly. This setup CANNOT be accomplished by software configurations only. And, your motherboard (which embeds the display port for Intel GPU output) must support HDCP 2.2 on the port specifically.
Per my experience, not all of the motherboards support "HDCP 2.2" on the display port of on-board Intel GPU even though your Intel CPU (which embeds the GPU function) does support HDCP 2.2. It is the key factor for the display setup. Cost-saving
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Let me share my actual experience:
In fact, powerdvd 19 upgrade version doesn't need you to install the previous version first.
You can install it by entering previous powerdvd license keys to start without any previous versions installed.
if you pc has installed the previous version already, the upgrade version installation would not ask you for the previous version key additionally and the installation will start right away.
cyberlink is not that bad. I think this upgrade flow is great.
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I can submit ticket to contact their support team successfully.
I'm wondering which form you filled exactly? Any screenshots?
You should contact them from the following page, and don't go to any other webpages to submit whatever questions.
https://www.cyberlink.com/support/index.html
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1. Check the FAQ:
https://www.cyberlink.com/support/faq-content.do?id=16988
https://www.cyberlink.com/support/faq-content.do?id=15685
2. Ensure your notebook and your phone are connecting to the same WiFi spot.
3. Ensure there is no aggresive firewall protection on your laptop to block powerdvd from broadcastingm, which aims to let powerdvd remote app locate the laptop (installed with powerdvd) in the local area network.
Contact cyberlink support if the above tricks didn't resolve the concern.
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This is an old story.
No matter how POWERFUL or expensive of your NVIDIA GPU is, it does not support " Ultra HD Blu-ray " movie disc playback.
The requirements have clarfied this explicitly.
https://www.cyberlink.com/support/faq-content.do?id=19144
For 4k video file playback, or 4k video streaming. the "4K" here is just a simple term or description of "video resolution", but it does not have the exactly identical DRM that "Ultra HD Blu-ray" movie disc contains. The GPU hardware should support the compatibility to play such DRM content.
Nowdays, there is only inferior and incompetent Intel graphic output support the compatibility.
Why? Physical disc is not popular these days. NVIDIA or AMD doesn't care about the compatibility.
Period.
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This still does not help me thanks as I do not have the first point to start everything as you would see from my first video, Regards Roseashm
First point is: https://www.facebook.com/
You should start Facebook Live here, and in the webpage, select CyberLink YouCam as your webcam/video device for your Facebook streaming.
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Your YouCam 9 screen looks fine.
You may have to understand that CyberLink YouCam does not have a feature to directly stream your webcam video to "Facebook" platform without Facebook live/broadcasting service.
It is still done by "Facebook" platform to broadcast/stream your webcam videos, which the webcam video is fetched from YouCam program (with YouCam's webcam effects).
The Go Live button is on the Facebook live streaming page in Chrome/Firefox browser or whatever web browsers you used, and your webcam device must be selected as "CyberLink YouCam" (a virtual webcam created by CyberLink YouCam) on "Facebook" webpage. The setting is on Facebook webpage side, but not in the YouCam program.
This FAQ might help you set up the matter:
https://www.cyberlink.com/support/faq-content.do?id=24687
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I don't have the same version of your preinstalled powerdvd, but I think they are the same.
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As far as I know, the answer is No, unless your laptop can completely turn OFF Intel graphics function on the platform in all aspects,.
Or, it's a desktop platform that the Intel and AMD GPU pipeline are clearly separated.
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powerdvd would always use the GPU which is in chrage of the main display if you are using a laptop, and the GPU is usually the Intel one if your latop has hybrid GPUs.
I'm not sure what symtom you exactly encountered when using "Power saving mode" with PowerDVD and how powerdvd forced you to leave power saving mode. An integrated Intel GPU is much more power-saving versus discrete AMD or NVIDIA GPU.
Anyway, "Power saving" mode might interrupt many normal processes regarding the DRM video (e.g. commercial Blu-ray movie) playback, and it does not have such universal industry standard for what the power saving mode should optimize or not, but totally depends on how the PC, laptop manufacturer, or software manfacturer implements.
No surprise IF a power saving mode would cause some normal playback functions not work.
Ask the vendor that ships the power saving mode features in their hardware for help.
No need to mention that there are many malware disguise themselves as battery saver or calibration tool.
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If it still exists, luckily, you can still use it.
If it is not there, then it is not there as their annoucement has clarified it.
Dolby Virtual Speaker is just a minor and virtual (not real) downmix feature to provide emulated surround sound by post-processing the multi-channels audio to be played on 2 speakers,. (I prefer calling it fake surround sound)
At professional audio phile wise, more processing means more possible interference, distortion, etc.
If you really care about the actual audio quality and surround sound effect when playing such audio, I suggest you apply the actual surround sound speakers or headphone setup, and then you don't need the virtual speaker to upmix or downmix any more.
BTW, powerdvd sill has the TrueTheater Surround feature to process the downmix if you really need the virtualized surround sound on 2ch stereo speakers setup.
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I can take snapshot normally on video files playback (press "C" on keyboard) no matter with powerdvd 19 earlier version or current version.
It seems that the condition you received is not a bug that commonly occurs on other platforms.
Try reisntall the program to check if the hotkey works, or contact cyberlink support for further assistance.
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For audio processing, do you rely on some external DAC or A/V receiver to decode the audio additionally? The decoding delay would cause the aynchronous and video stuttering as well in "micro perspective".
I have no stuttering concerns with my powerdvd 17 18 19 versions, and I don't need ReClock.
Perhaps, you have excellent insight to notice the micro difting or so called "stuttering" after the video got displayed on a monitor, which the difting is caused by GPU and monitor's processing of the alignment between video frame rate and display refresh rate, and you need the ReClock tool additionally to ease it.
The drifting can be eased, but it can never be completely resolved due to technical frame rate differences.
Live with it, or save your time to find something else, or you can also ask ReClock to support powerdvd new versions instead.
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I vaguely remember that this new AMD GPU has some compatibility issues with powerdvd.
Try turning TrueTheater video options off, and then check the playback.
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How do I get the aspect ratio to default to the selected size so that every dvd opens to that specific size? IE: theatre wide etc. and full screen.
There is no such options to set the default action.
But, if you just played a DVD in full screen, the next time you start a disc playback, it will enter full screen automatically.
powerdvd would simply remember the last used preference.
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Just like physical hardware might get broken one day, forever update support is not possible for any sort of software.
The software giant like Adobe directly turned their business model into subscription, but certain features might STILL CEASE between versions even under the ongoing subscription.
That's the fact you must accept when purchase no matter a digital software or a physical hardware.
Cyberlink still has extensive support for the earlier powerdvd 12 that has been released for more than 7 years.
However, there is no truly permanent warranty on earth.
Even there is something claimed lifetime, there are always said or un-said conditions, because nothing is everlasting and keeping no change.
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powerdvd has the de-interlace configuration in Video Audio Subtitle > More video settings page.
You may check if the option overrides the de-interlace mode on AMD GPU.
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That's old story that powerdvd does not support the resume function in the player natively when playing Blu-ray movies, but most of Blu-ray movie discs have their programmed "resume" features using the interactive movie menu.
You may select to restart the movie playback on the pop up movie menu.
If your Blu-ray movies always start playing at the last played scene, it is the design made by the movie studios.
You can consider the resume feature a sub program on the disc that coded by movie engineers
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So far, the PowerDVD 19 only supports HTC Vive and Oculus Rift.
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Have you applied any official or unofficial GPU overclocking tool?
Uninstall them to check the playback. (Some of the same type of programs are called as graphic tuning tools)
For playing videos or playing HDR videos, no overclocking or sort of hacking is required.
Or, contact cyberlink support.
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My powerdvd worked fine when playing YouTube videos. I watched the videos in powerdvd almost every day, some shows length are even more than 40 mins. No buffering encountered via my Fiber Internet connection.
Have you ever cleaned the cache files in powerdvd settings > general page? There is a cache setting that I think it is for YouTube video I guess, or contact cyberlink support for further assistance.
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