I have so far in trouble shooting disabled exclusive control of my audio device in the device settings. I have tried multiple reboots. Apparently the software just does not start properly.

Quote I am running the following system


Operating System
Windows 10 Pro 64-bit

CPU
AMD Ryzen 3960x

RAM
32.0GB

Motherboard
Gigabyte Technology Co. Ltd. TRX40 AORUS XTREME (SP3r2) 40 °C

Graphics
XG3220 SERIES
\ (3840x2160@59Hz)
8176MB ATI AMD Radeon RX 5700 XT (Unknown)

Storage
465GB Samsung SSD 860 EVO 500GB (SATA (SSD)) 30 °C
931GB Samsung SSD 860 EVO 1TB (SATA (SSD)) 30 °C
931GB PCIe SSD (Unknown (SSD))
260GB INTEL SSDPED1D280GA (Unknown (SSD))
447GB INTEL SSDPED1D480GA (Unknown (SSD))

Optical Drives
HL-DT-ST BD-RE BH16NS40
HL-DT-ST BD-RE BH16NS40
PIONEER BD-RW BDR-205

Audio
Realtek USB Audio

Essentially Cyberlink latest patch level downloaded and installed today does not run under the new windows update released this past tuesday. I have tried to RTFM but have no fix for this.

I have deinstalled then reinstalled PowerDVD 19. It works as long as I don't upgrade it. It is activated though properly.
I am running 19.0.1912.62 PowerDVD 19 ultra.

Quote I have so far in trouble shooting disabled exclusive control of my audio device in the device settings. I have tried multiple reboots. Apparently the software just does not start properly.

Quote I have deinstalled then reinstalled PowerDVD 19. It works as long as I don't upgrade it. It is activated though properly.
I am running 19.0.1912.62 PowerDVD 19 ultra.

Sad to say both PowerDVD version 17 and version 19 will not run for me on my hardware. No update fixes any issues with software crashes. Bluntly this software IMHO is junk.

I can run PowerDVD 19 with the very latest Windows 10 updates installed so far and I keep my Windows version up-to-date.

If you found that the problem occurred after some "Windows 10 updates" installed on your platform, then screw the Windows 10 updates. Your Windows installation is defective already.

The accumulative Windows 10 updates that released every quarter has compatibility issues more or less.
It is not news and you can find lots of tech media mentioned those shits.

You can try reset Windows 10 as it can cure 99.9% of compatibility issues if there are any occurred AFTER Windows 10 updates.
As you keep complaining your issue for months. I'm afraid that a Windows 10 reset would only take you 1 or 2 nights for solving the problems.



If the condition still persists after Windows 10 reset, contact cyberlink support team to clarify your concern and let them assist you further.

Keep replying your old own post here in the user community won't actually help this case as not everyone has the exactly same issue like yours.

A computer combines related hardware and software as an ecosystem. They co-work mutually but not in single way.
If you encounters a problem when using certain program, it is not absolutely that there are some issues in the program you used.

If powerdvd program version doesn't change at all but some issue occurs after Windows system changed. What's key factor caused this problem?