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QuoteI downloaded a short audio clip into the media library. When i played it there the sound could be heard. When I then moved the clip to the audio track line in timeline mode no sound could be heard. I notice in the preview window the sound icon has a strike line through it suggesting its on mute. I cant find where and how to unmute it?
Cheers
Click on the icon in the preview window with the line throught it and you should see a volume slider where you can increase or decrease the volume, and it allows you to mute and unmute. Also, is the box next to the speaker icon checked for the audio track on your timeline? If it isn't, that would mute your audio.
QuoteI'm trying to fix my issues with the support right now, but so far it was 2 or 3 rounds of "install latest drivers and send us dxdiag file". One more round of this and I'll refund my subscription for good.
PD will not use my NVidia GPU and just uses my on-board chip. And there is nothing they can do about it.
PD18 uses my i7 CPU rather than my Nvidia 1060 GTX GPU, but as it renders quickly and accurately, I don't care.
QuoteWhat have I done wrong? All of a sudden my video now freezes in the middle of a graphic that has a layer of text on top of it. Any ideas what might be wrong?
What version of PD are you using? Is this an HD or a 4K project? Are you talking about the video freezing in the preview window during the editing process? If you procuce a small range of your project that includes this graphic, does the rendered file play back correctly?
It's difficult to understand how a company with so much experience in the video editing software space could push out such a flawed product as the 365 version of PD18.
Personally, having worked with video editing software since the late seventies, when I purchase a domestic product of this nature, I always buy the full stand alone product, and keep the fully patched previous version of the stand alone product on my system because of the inevitable early bugs in the new version of the product. My PD18 Ultimate works fine, but I feel genuinely sorry for the folks who upgraded to the 365 version of PD18. Judging by the posts I've seen, this roll out seems to have been a total disaster. Did anybody at Cyberlink test this product before asking people to buy it? You expect bugs in any new release, but PD18 365 seems to have fundamental errors that should have been seen and addressed by the QA team?
I really hope that Cyberlink is working on a significant patch for this product. I can only imagine the frustration that some people must be feeling.
QuoteDo NOT buy this product -
Endless problems
I cannot edit or upload any videos without "Production unsuccessful...ensure your graphic card driver is updated....etc"
or Media Souce Error 3
My computer is high spec - all the latest mod cons
I had none of these issues with PD 10 -
Utter waste of money - do not buy as a direct download
I'm sorry that you've had such issues, but PD18 Ultimate works very well on my computer. I've successfully edited and produced three projects with no issues. I think that you'd need to supply a lot of technical info in order for people here to assist you.
I always purchase the stand alone product. The advantage is that you're always purchasing a clean build. PD17 is patched and very stable on my system, and the editing I've done so far with PD18 Ultimate has been without issue. Last night, I completed a twelve minute video with multiple audio layers, transitions and titles with no issues. I'm sure there are bugs in PD18, but nothing that's yet shown up with my editing preferences. I don't like the subscription model. I get that you get a constantly updated product that way, but if you really need some of the functionality of the 365 model, you can always purchase those packages for the stand alone model anyway. I find that I really don't need them. I hope Cyberlink gets it sorted out for you soon.
QuoteOn the 17th September I posted in the PD17 thread (there was no PD18 thread) my
problems with PD18 crashing (as an upgrade from my PD365 subscription). Frequently
crashing. I never had a problem for many months with PD17. I decided to upgrade my
computer to a new desktop, the specs are below.
PD18 installed and it is STILL CRASHING. Not every 5 minutes like it was before,
but it is still doing it. This is a beast of a machine capable of playing the
very top games at high frame rates. My poor laptop got the brunt of the blame,
but it is clear that it wasn't all to blame. As I said before it worked well
with PD17 for months. PowerDirector 18 should NOT be crashing with such a
powerful machine and 16GB of DDR4 ram. Still no word from Tech Support.
They must realize there's a problem. I can't be the only one (and I'm not).
I'm going to post this in the new PD18 thread as well
(there was no PD18 thread when I first posted). Please help.
All of the initial issues that I've seen with PD18 seem to involve the 365 version of the software. There are obviously real issues there that will require a significant patch to resolve. I think that all you can do is place a detailed ticket with technical support, and I see that you've already done that. They have a history of not being very responsive, but hopefully they do actually escalate such tickets.
QuoteI've been usingPowerDirector 17 Ultimate, which I purchased at a retail store, and decided to upgrade to 18 Ultimate from the Cyberlink website.
I've downloaded the 13 exe files.
Question: Do I just run each of the 13 exe files over my existing PD17?
Thanks so much!
If you purchased PD18 Ultimate at the full price, you'll install your 13 files, starting with the main program file, and you'll then have clean versions of both PD17 and PD18 as I have. That way, if there are early bugs in PD18, you can keep using PD17 until a patch is released. If you purchased the cheaper 'upgrade' option, you'll overwrite the existing PD17 files.
I just purchased PD18 Ultimate and I really like it. It's a totally separate install from my PD17 product, and judging by the 365 issues I'm reading about, I'm glad that I stuck to my process of always purchasing a clean copy of stand alone software of this nature. I'll keep PD17 on my system for a while in case of bugs in PD18 that I don't yet know about, but it seems very stable to me. The new bells and whistles are cool, but I do wish that they'd offred the functionality of selecting the precise number and types of tracks for each new project. I know that you can remove empty tracks, but that's not the same thing. Other than that, it's working very well for me so far.
I've learned over the years that if it ain't broke don't fix it. PD18 has some nice bells and whistles, but in terms of the packages that I tend to edit, I really don't need it. PD17 is very stable and does everything I need. I may get PD18 for the hell of it in about 3 months when it's patched and stable.
I saw on youtube for Power D. 16. There was a fade at the bottom in the Audio menu.
I want to fade out in Power 17.
But I do not find this option. If I select my music, I do not check the option to check for fade out in automatic
I see it just in manual second after second even if my mp3 is highlighted (in the menu editor audio)
If I double click on my mp3, there is no menu Pip designer.
Sorry i'm a beginner but i just want to make an automatic fade out
Thanks you to all !
There are several ways to fade in and out. If you want to keep it simple, you will find the Audio Mixer icon on the left-hand side just above the microphone icon. The fade in and out options can be set by positioning the TL marker at the point where you want your fade in or fade out to begin, then click the fade in or fade out triangle in the audio mixer. Your music will then start a fade in or out from that point in your project. You will see on the audio TL, that the white dots show that you’ve selected a fade in or out.
QuoteThanks, that really solved the problem for me. But what if I just permanently disable shadow files? I don't know why shadow files are needed anyway tbh!
I have shadow files disabled permanently. I don't need them and they're more trouble than they're worth.
I'm new to this program, but some of the replies here seem to be missing the "steps". For example, another reply mentions "Constant Gain...transitions", but doesn't provide "where or how"...None are easy to find...I couldn't...
IDK, but one or two quick sentences seems to be missing.
Can ya help?
Respectfully,
Marc
By placing your cursor over an existing waypoint (white dot) on the audio track in the timeline, pressing the Ctrl button, and then moving your cursor to a new point in the track and left clicking, a new waypoint is added. This helps a lot when creating fade ins and outs. With existing waypoints, you would highlight your audio clip, left click on (Grab) the waypoints (white dots) and adjust them up and down. You can identify the db level of your waypoints by hovering over them. +0.0 is the normal audio level. You can adjust to higher and lower levels as desired by grabbing the white dots and moving them up or down.
While speeding up the video the text will not follow... I want the text to follow one object. But when a change the speed of the video, the text is still in ordernary speed
Why not make the text follow the object at normal speed, and then render that section of your project as video plus title. Then place that rendered section back into the timeline and speed it up. As the title is now an embedded part of the rendered video on the TL, it would speed up in sync with the video when you applied the tools. You'd lose a little quality, but it should work.
QuoteHow to change speed of the movie without losing the alignment of the text I have inserted?
Changing the speed of a clip works independently of your title. To alter the speed of a clip in the timeline, hi-light the clip and click on Tools......Power Tools. In the window that pops up, select 'video speed'. Then click on 'speed adjustment' and select your range. Then you click on 'create time shift'. A blue border will appear reflecting your chosen range to alter the speed of the clip. Click on 'speed multiplier' and select your chosen speed for your selected range.
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but i just want to make an automatic fade out
