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PowerDVD (previous versions) » Power DVD 9 Ultra Bitstream HD sound » Go to message
No,

Only supports "Auzentech X-Fi HomeTheater HD"
http://www.cyberlink.com/products/powerdvd/hardware-support_en_US.html
PowerDVD (previous versions) » help » Go to message
Contact CyberLink Support.
https://membership.cyberlink.com/prog/support/cs/service/technical-support.do
PowerDVD (previous versions) » Powerdvd 8 or 9 (ultra) - No audio when playing standard DVD » Go to message
Probably it's a bug with latest PowerDVD 9 2029 patch file.
Could you check your build number of PowerDVD 9?
Here is the FAQ to check the build number.
https://membership.cyberlink.com/prog/support/cs/product-faq-content.do?id=7652&prodId=1&prodVerId=236
PowerDVD (previous versions) » Is there any way to play .mkv media files using PowerDVD 9? » Go to message
No, PowerDVD 9 cannot support it.
Probably the next version will support it.
PowerDVD (previous versions) » Windows 7 rtm + powerdvd 9 ultra = problem aero » Go to message
For Aero on function, It only supports Vista platform. (I got support responses).
So CyberLink will add some description in PowerDVD 9 advance setting UI.
PowerDVD (previous versions) » Is PowerDVD Ultra 9 fixed yet and worth the upgrade? » Go to message
Hello.

CyberLink will release a new PowerDVD 8 patch file which can fully support Win 7.
Probably the patch will release in few weeks.

And I think you don't need to purchase PowerDVD 9.
Due to your PowerDVD 8 works fine.
PowerDVD (previous versions) » Power DVD Trial Version » Go to message
PowerDVD 9 should be support these files.
Could you contact Cl support?
http://www.cyberlink.com/english/cs/support/form/index.jsp
PowerDVD (previous versions) » Media Center Remote Control won't Skip Chapters Power DVD 9 Ultra (skip works in regular player) » Go to message
PowerDVD 9 Ultra may support CyberLink remote Controller.
http://www.cyberlink.com/products/remote-control/overview_en_US.html
PowerDVD (previous versions) » Moovie Live and Movie Remix » Go to message

1. No, you cannot Moovie Live and Movie Remix components.
I do not like these features, either.

2. For the green issue when you watch BD.
You should upgrade your graphics card driver.
PowerDVD (previous versions) » Asus Xonar Essence STX not working with Powerdvd » Go to message
Probably you can install the latest audio driver to check the problem.
ASUS driver download website.
http://support.asus.com/download/download.aspx?SLanguage=EN

If you still have the same problem, you can provide following info to support team.

1. Dxdiag.txt.
2. A screen shot of the error message.



PS:
1. The steps to capture the screen shot.
(1) Press the Print Screen key on your keyboard when the error displays on your screen.
(2) Click on Start -> Programs-> Accessories-> Paint.
(3) Paste the screen capture there by pressing Ctrl+V
(4) Save the file with the extension name .jpg and send to CyberLink Support for analysis.
2. The steps generate the DxDiag.txt
(1) For Windows Vista:
Start -> All Programs -> Accessories ->Run
For Windows XP:
Start -> Run
(2) Type in DXDIAG and press Enter or click OK, this will open the DirectX diagnostic tool.
(3) Click on the Save All Information Button (save this file to your windows desktop and name it dxdiag).

English Support:
http://www.cyberlink.com/prog/support/cs/service/technical-support.do
PowerDVD (previous versions) » refunds » Go to message
Please contact Digitalriver support with the Email, cyberlink.cs@digitalriver.com.
PowerDVD (previous versions) » PowerDVD9 does not show up in DVD Suite 7's Powerstarter » Go to message
Try this patch.
http://www.cyberlink.com/downloads/support/cyberlink-dvd-suite/patches_en_US.html
PowerDVD (previous versions) » Playing AVCHD Blu-Ray with PowerDVD » Go to message
PowerDVD do not support "Virtual Clone Drive"
PowerDVD (previous versions) » Disable hardware acceleration for video in Powerdvde 9 » Go to message
When watch BD, PDVD will enable Hardware acceleration.~~
I think that it might be PowerDVD spec~~
PowerDVD (previous versions) » Power DVD 9 failure to install » Go to message
Hello,

Which PowerDVD 9 upgrade did you purchase ?
http://www.cyberlink.com/store/powerdvd/upgrade_en_US.html

If you have the PowerDVD 8 Ultra, you should purchase "Upgrade to PowerDVD 9 Ultra from 7/8 Ultra versions".


PowerDVD (previous versions) » NVIDIA 9400 GT » Go to message
Hello,

Could you proivde your BD advisor log?
You can execute BD advisor then save the log.
PowerDVD (previous versions) » Powerdvd HDMI output settings » Go to message
I do not have this problem.
When I double click the .AVI , PowerDVD 9 keep my the original audio setting.

My audio chip is Realtek. (Internal)
PowerDVD (previous versions) » can't download powerdvd 9 ultra » Go to message
Probably your are using FlashGet to download PowerDVD.
So you may receive the error, exceeded the download limit.
Send your issue to support team.
They will provide other download link for you.
PowerDVD (previous versions) » PowerDVD DX Updates » Go to message

The “Online Update” button will be grey out if there is no update available online.
This button is enable if there is an update available.
PowerDVD (previous versions) » Not very happy with PowerDVD. Not happy at all. » Go to message
1.Could you provide your PoweDVD SR number ?

Pressing the keyboard combination key Ctrl+A when PowerDVD is running.
You can get the SR number from popup window.

2. I heard about the news that CyberLink will release the patch for SONY bundled PowerDVD version.

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