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Quote Dear Sirs,

I would like an updated response.

I just signed up for PD 365 recently. When I tried to use the screen director (through PD365) to record powerpoint (on screen) and audio at the same time, a window saying that the feature is not in PD and requires an upgrade to SD 4.0.

I would have thought that SD is already included in the PD365 subscription.

Do I need to sign up for SD4.0?

Assuming that I decide to upgrade, the following screen shows 2 boxes:

v. 2-3 Screen Recorder and
(Included in PowerDirector 17-1

Which one do I tick?

I am new to all this stuff.



Screen Director? Or you're saying Screen Recorder?
If it's included in PD365, then you don't have to sign up for Screen Recorder to use it.
And if you simply need to record your powerpont, then Screen Recorder 2 would be enough.
No need to upgrade to Screen Recorder 4.
Quote I still cannot get mine to work with youtube. Logged out and in many times, still no go.


Hi I can live stream with my YouTube account.
Maybe you can try again.
Or you can check if your account is restricted by YouTube
Quote I've just installed the latest versiion of YouCam on my Windows 10 desktop. It was working fine, until I changed the camera resolution to a setting that I'm assuming my camera can't support. Now, YouCam won't launch.

I click the icon to open YouCam and nothing happens. I can see the YouCam icon in the hidden icon area of the taskbar, but I can't get the app to open.

How can i reset the resolution for the camera if I can't open YouCam?


Hi there,

Try this:

  1. Right click on the taskbar and select "Task Manager"

  2. Go to "Details" and end those YouCam related tasks.

  3. Launch YouCam again and see if it works

If not, than maybe CyberLink can help
Quote Hello,

I cropped a piece of an mp3 I made. Then went into th mixer to make it loop in the audio adjust.
But when I clicked on it I got the attached error? I even produced my crop then tried again - same error

Hi there,

I don't see this issue on my AudioDirector 365
What version are you using?

The problem with this is that the microphone stops to work eventhough you selected the correct microphione within its setting.


I don't see this issue on my Zoom with YouCam.
My microphone still works. Can you share a screencast?
Quote Hi, I have a strange issue.

I am using the latest version of YouCam (downloaded yesterday) and trying to use it in Microsoft Teams. In the YouCam app, I can see the overlay the correct way round, but when I use YouCam as the source for my Teams WebCam, the overlay gets flipped, so the text is reversed.

Note - the webcam image is not reversed, this is the overlay when using "scenes"

I've seem this issue before, it depends on how MS Teams preivew displays.
Some softwares' preview display in a mirror way. But the viwer can still see the reversed(non-morror) video.
So you may ask your MS Teams viewer to see if the overlay is still "not Correct"

Anyway you can flip the preview in the settings or just by dragging it.
Quote How would you delete an scene from the program. They must be located in a directory, but where?


Why do you want to delete it? They seem harmless.


I just got CD8 last night, and I have been having a similar issue to the white instead of green. Do you know if there was ever a solution found? Or am I stuck having paid 100+ for a product that doesnt work?

Thank you for your time



For pure black and white, I use global adjustment > split toning > 3 way and its highlight or shadow wheels to change them to other colors
That works, you may try.
Quote Hello,
I am unable to detect the camera in the device manager (no "imaging devices" section). YouCam software is also not detecting camera installed. It is integrated camera on HP ProBook 430.
What I did so far:

  • I tried to add "legacy" device in the device manager

  • I installed YouCam 9

  • I also reinstalled system, no sucess

Is this hardware problem and I need to go to the service with my laptop or do you have any solution for me? Thanks for any help
printscrn is from YouCam4 which is original coming with Windows reboot but with ver 9 same message.

Hi gabsu,

After reading the pic of your device manager, it seems there's no physical camera detected on your NB.
You may need to contact HP for more info.

Hope this helps.
Hi Roseashm,

I think you're using the previous version of FB go live page.
If so, remember to select "camera" on the top of this page, then you can select YouCam on the right side.

The default FB go live page is "Connect". It requires user to live stream via a streaming tool.
That's why you saw a stream key.
Quote Does anyone know why when trying to stream to youtube why Screen Recorder 4 does not pull the stream url or the stream key from youtube as described on page 19 of the users guide? The only way to stream to youtube it seems is to use a custom setting instead of the actual youtube icon, when using the youtube selection one can't even type in that area to put the youtube streaming url which you have to go into youtube and do a live session to get a url and key. Is anyone else experiencing this issue or is it just me?

Hi, Screen Recorder 4 provides 2 ways for live treaing to YouTube. You can either use the default YouTube sign in button or use the custom streaming.
If you have an available streaming YouTube account, then just sign in your account on Screen Recorder 4 and enjoy live streaming without inputing stream url and stream key. Or, you can live stream to YouTube via Screen Recorder 4 custom server with your YouTube stream url and stream key, then no YouTube account signed in is needed.
Quote Hello,

PerfectCam is a plugin for YouCam, so you need to have YouCam installed to run PerfectCam. It won't work the other way around.


After I tried the latest version, my YouCam8 and PerfectCam now can work individually.
I just downloaded and tried the 30 days free trial, it works with Facebook Live
Quote As an object, what are the differences between Youcam 7 and Youcam 8? I ask this question because I'm not sure whether or not to buy the new version. For example: smooth skin filters, the TrueTheater, automatic lighting, and noise reduction, have remained unchanged or have been improved?

Thank you.




Come da oggetto, quali sono le differenze tra Youcam 7 e Youcam 8? Pongo questa domanda perchè non sono sicuro se acquistare o meno la nuova versione. Per esempio: i filtri della pelle liscia, il il TrueTheater, l'illuminazione automatica, e la riduzione del rumore, sono rimasti invariati o sono stati migliorati?



After I tried YouCam8, here are my findings. Hope it helps:
1. smooth skin filters: Enhanced
2. the TrueTheater: unchanged (also added in video editing mode)
3. automatic lighting: unchanged
4. noise reduction: unchanged

The have free YouCam8 Essential for test, you can try too.
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