unable to detect YouCam

gabsu

Newbie Joined: Apr 03, 2020 14:31 Messages: 1 Offline

Solved by

Apr 03, 2020 14:38

Hello,
I am unable to detect the camera in the device manager (no "imaging devices" section). YouCam software is also not detecting camera installed. It is integrated camera on HP ProBook 430.
What I did so far:

I tried to add "legacy" device in the device manager

I installed YouCam 9

I also reinstalled system, no sucess

Is this hardware problem and I need to go to the service with my laptop or do you have any solution for me? Thanks for any help

printscrn is from YouCam4 which is original coming with Windows reboot but with ver 9 same message.


Filename	youcam4.PNG	Download
Description
Filesize	37 Kbytes
Downloaded:	6 time(s)


Filename	device manager.PNG	Download
Description
Filesize	35 Kbytes
Downloaded:	8 time(s)

Anonymous

Apr 08, 2020 04:04

Quote Hello,
I am unable to detect the camera in the device manager (no "imaging devices" section). YouCam software is also not detecting camera installed. It is integrated camera on HP ProBook 430.
What I did so far:

I tried to add "legacy" device in the device manager

I installed YouCam 9

I also reinstalled system, no sucess

Is this hardware problem and I need to go to the service with my laptop or do you have any solution for me? Thanks for any help

printscrn is from YouCam4 which is original coming with Windows reboot but with ver 9 same message.

Hi gabsu,

After reading the pic of your device manager, it seems there's no physical camera detected on your NB.
You may need to contact HP for more info.

Hope this helps.

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