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No, PowerDVD doesn't support Dolby Vision. It has been talked about before:
https://forum.cyberlink.com/forum/posts/list/82441.page
Dave
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There haven't been any PowerDVD updates recently, so the change must have been on your computer. My only guess would be the latest Windows 10 update that was pushed out to everyone last month. Is music playing in other apps?
Googling about it indicates that it has happened in the past with Windows updates:
https://answers.microsoft.com/en-us/windows/forum/all/windows-10-no-music-files-play-player/4aef383f-e15e-491c-aae1-26f92427e20d
Dave
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I don't think there is a specific setting in Windows or for sure in PowerDVD. A quick search found this resource though that may lead you to where you want to go:
https://www.techspot.com/guides/1670-windows-right-click-menu/
Dave
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This is usually an indication that there is some problem with your disc drive and or its communication with Windows. Try these recommended tests from a similar thread:
https://forum.cyberlink.com/forum/posts/list/41127.page#post_box_212448
Dave
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It doesn't...only an OEM version did once I remember reading about.
Dave
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Just installed power dvd 20. This is my third year w powre dvd and it has always worked perfectly. The new installation sounds great and plays BluRay perfectly. When I switch to PC mode to rip CDs no discs or music files will play.
Again this is new-the system has played ripped etc for 21/2 years
Weird. I've been using PowerDVD 20 since it came out basically, and have never had trouble playing music in PC mode. I actually just tried and it worked normally.
I remember that you do have to activate the feature first, which involves Windows user access control. Did you see that when trying to rip a CD?
Dave
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That's weird...it works for me in PowerDVD 20. The UI hasn't changed at all from version 19 as I can see. Check the attached.
Also, according to the FAQ, there is no version limitation for this feature:
https://www.cyberlink.com/support/faq-content.do?id=24939
Try doing a complete re-installation maybe?
Dave
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I don't think it's possible. You're just allowed to create folders, and download or delete media on the cloud web interface:
https://cloud.cyberlink.com/login
Dave
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Powerdvd 20 doesn't use skins anymore, but you can change the background in UI Customization settings. You can download here:
https://www.moovielive.com/wallpaper/index?pou=20
Dave
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This is not at all helpful. I want info on the differences between the cyberlink products and versions so I can decide which to install. and whether I can update to newer versions.
It's not helpful because you are asking in the wrong place. You should be asking Dell (or Dell users on their forum) what the differences are. OEM software is customized (what features are available) for each manufactureur (Dell), so there is little chance us users who mainly use the full versions we paid for would know exactly what is in each of your free OEM customized versions.
Dave
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No, I don't think you can buy versions that would work on XP...because you'd have to go back to version 13 or 14. Older versions are removed from websites when I checked.
https://www.amazon.com/Cyberlink-DVD-0E00-IWU0-00-PowerDVD-Ultra-Download/dp/B00JOVFT0W
Dave
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Thanks for the quick reply. Perhaps the question I should have asked is "What features are left after the 30 days are over?"
Also, since I have two accounts on the same computer - one personal, one for our non-profit, do I have to buy two licenses? Reinstalling the software on the second account does not allow me to log in using the same credentials, but allowed me to "transfer" the account. I guess I could do that forever but that seems a bit of a pain.
Thanks again - most helpful. The website is (intentionally?) quite cryptic about the "essential" features.
Ha...probably intentionally. To answer your question, there is no list of what is availablle, just what won't be available after 30 days. I see there is an FAQ about it as well: https://www.cyberlink.com/support/faq-content.do?id=25207
If you mean that you will install on a single Windows computer that you log into with two different accounts, that should be fine. If you have admin permissions, you can just choose to install for all users. It usually does this by default.
Dave
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The Essential version lets you try the "premium" features for free for 30-days. After that, they won't be available in the app.
You can find the detailed list on the CL webpage. Here it is below:
"YouCam - enhance your video calls, streams, and broadcasts.
This best-selling webcam software features app integration, real-time skin enhancements, 200 AR effects, frames & scenes, and more. Perfect for meetings, streams, and broadcasts!
Our most-loved features:
Makeup effects
-Video overlays
-Full HD 1080p video & effects
-Smart video enhancements
-Face beautifier (skin-enhancing effects)
-Augmented reality effects
-Dual camera mode for video calls
-Stylish presentation mode
-Desktop recording
-Photo editing presets
-Face log-in (Windows Hello)
-Share desktop view and presentations
Enjoy these premium features in any scenario for work, home, or leisure. After 30 days, you'll continue to enjoy the core features that make YouCam an essential software to have on your Windows PC."
Oh...and when you buy the software, it is a license to install on one computer only.
Dave
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Do you mean for captured photos or on live video?
Dave
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I have a cam in my laptop but I bought a plug n play new webcam But CyberLink doesn't recognize it. How do I switch to the new cam?
You say youcam won't recognize it. Does that mean you tried setting it as the primary webcam in camera settings > camera device?
Dave
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It was inevitable because NVIDIA stopped supporting 3D with their cards and drivers. So you should be saying this on their forum too. Cyberlink needs to follow the technology eh, and the technology support was removed in a major aspect of playing 3D on the PC.
Dave
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Then you should contact your laptop or wedcam manufactueur and ask them for a solution, since it is not just with YouCam you see this issue.
Dave
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3D Blu-Ray Movie: Puss In Boots Region B.
- CyberLink PowerDVD 19: Play's Movie correctly and is even watchable in 2D without any 3D Glasses.
Make sure you don't update PowerDVD 19 when the next patch comes out, if you want to keep playing this and other 3D BDs. That is noted in the FAQ:
https://www.cyberlink.com/support/faq-content.do?id=24902
PowerDVD doesn't play 3D content anymore...so no converting to 2D will be available. It's too bad, but honestly the second wave of 3D popularity lasted a lot longer than I thought it would. 
Dave
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I downloaded the 9.0 youcam some months ago. Today I decided to purchase the upgrade so that I could use all the features in the app. Problem is, I am unable to find any area in the opened software app to register it properly. I received the order confirmation with info to download the upgrade in a link. So I did, but it tells me that I dont have the 6.0,7.0,8.0 version. WTH? Other apps have a much simpler way to go about with upgrades. Most of them have a link where you can register your upgrade (registration key) in your free version...directly in the open app dashboard...but cyberlink seem to be missing it. So dissapointing and annoying. Any ideas how to get this done. Paid for the product and want to start using it. agrr....I did register for an account after purchase as I was redirected to their main site for this. Nowhere did it say anything that maybe you should register with an account before you purchase upgrade either. Weird...not very user friendly.
Hi,
You say you downloaded version 9 and then upgraded? I guess you are saying you used the free Essential version and then decided to purchase the full version of YouCam 9? Is that correct?
Two things here. You need to purchase the full version when you bought it, not the upgrade version. The upgrade version is for people who had previously bought version 7 or 8 of YouCam. That is why you are getting the message you received. It clearly says that on the upgrade page: https://www.cyberlink.com/store/youcam/upgrade_en_US.html?affid=2581_1470_540
So it looks like what you need to do is get a refund for the upgrade version you purchased (you have 30 days, so should be no problem). Then purchase the full version here: https://www.cyberlink.com/store/youcam/buy_en_US.html
Once you have purchased the full new version, uninstall YouCam Essentials first, and then download, install the full version, and then enter your new product key.
Dave
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Yes. So if you currently have PowerDVD 18, you can keep it installed. Then you can purchase the full version of PowerDVD 20 and use it anytime. Just note that you need to get the full version. If you by the update version, then it will uninstall the previous version.
Dave
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Not sure why you are asking us, not support if they fixed it for you last time. There is definitely something wrong with your key or build, and the downloads expire after 30 days. That is common knowledge.
Dave
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