CyberLink Community Forum
where the experts meet
| Advanced Search >
No, the powerdvd remote feature has been removed since powerdvd 20.
You may consider trying the layer editing features in photodirector.

1. Create an empty project in the PhotoDirector > Edit room.
(The new version of photodirector supports the feature of creating a photo from scratch using the layer features)

2. It requires you to define the final output resolution of your artwork in advance.
3. Put the photos you would like to "stitch" on the canvas.
4. Save the edited result as a new photo.

See if you can achieve your goal by the above.
Playing HDR video on a non-HDR (SDR) monitor, it is expected that you will get a grey-ish result as your SDR monitor does not have the capability to inteprete the HDR colors for displaying.

If you see the playback on a SDR monitor displaying the scenes with rich colors, this is because the players (e.g. VLC or YouTube web player) have made some conversions additionally by remapping the HDR colors to SDR color range.
However, I'm afraid it is an artificial/fake one.

If your PC is compatible with playing 4K Blu-rays, the movie discs might support an option to display the video in SDR version.
Or, the movie disc might operate the playback in SDR mode automatically and not require to selecting any options.

However, it is not the case. You played the "ripped" video disc folders.
I'm wondering if the folder only keeps the HDR version but discarded the SDR downsampling.
1080p Blu-ray only uses HDCP 1.4.
And, most of the HDCP problems are caused by the OS, GPU hardware, or the display device does not operate the function normally.

If your platform can play 4K disk using HDCP 2.2 protection, that's great, but does your HDMI port operate the backward HDCP 1.4 normally?

I don't know if your GPU settings or the motherboard contains a switch for the HDCP1.4 backward mode.
It's a direction to consider further.
It seems our moderator has forwarded your case and received a response from cyberlink.


As a volunteer here for a long time, I seldom (or have never) see that their customer support didn't reply to users.
They still gave response to users within few days in current pandemic situation.

Check your email inbox or spam folder, there might be some notification emails that indicate cyberlink has replied to your ticket.
It requires you to sign in the cyberlink member zone to see the response and it might contain some troubleshooting instruction.

I can play my 4:3 video on 16:9 screen fine using the truetheater stretch in powerdvd 20.
My GPU is just an on-board Intel graphics.

Did you apply crop-to-fill in the playback control, or enable the high performance mode in more video settings > miscellaneous page?
Do not use those settings or some video optimizing features on your TV, and try the playback again.

By the way, I usually do not use truetheater smart stretch to view a standard 3:2 photo or any other non-16:9 videos, as the stretch would crop and distort the image more or less. It is unavoidable and biggest trade-off when you just don't wanna see black stripes on the screen.

In my opinion, I really don't like any distortion no matter it's just a bit or pretty noticeable.
Does your PC pass the compatibility test of the Ultra HD Blu-ray playback?

Use the advisor to quick detect the compatibility first, save your time not to mess up around if your PC does not support playing Ultra HD Blu-ray discs at all.

Thank you - I checked each of those and can create a dummy text file in all those locations unimpeded.
(It looks like a spawned install routine, late in the install process of the Application Manager, isn't run with admin privileges.).

And thanks re the logging a fault guidance - makes sense - but these fields are mandatory on the tech support page - so I had to find a bit more of a sales-oriented inquiry form, where they didn't ask for such stuff.

You can fill "N/A" or whatever you want in those mandatory fields, and submit the contact form directly.

According to the error you described, it seems there were some security processes blocks the file writing from the installer.

Frankly speaking, although you can access the folders in the Windows explorer, it does not mean that any other programs can access and read/write data to the folders on your platform.
They should be treated in different ways because there should be no blocking when a "real person" manually browses the files and folders in the windows explorer, but a program process can be malicious.

The maunal control usually has higher access on PC, and it is easy work around any security access issues by simply escalating the privilege on system.

Are there any security settings or policies you applied on your platform that might cause the access issue?
A securtiy program can for sure block malicious processes, but it can also block normal program processes depending on the security level or configuration set in the security program.
HD-DVD has ceased for many years by the origanization that developed HD-DVD specification.

The movie disc contains DRM and it might require online authentication for playing on a PC (just like what Blu-ray movies do), and the authentication service has absolutely been taken down for a long time.

The most feasible playback solution is buying a HD-DVD TV player from Amazon or eBay if the legacy standlone players are still available on the market.

I believe most of the old movies that released in HD-DVD format also have the versions released in Blu-ray or online video formats.
It looks like an unspecified error message when detecting if the Intel SGX feature runs normally on your PC.
I don't think this BIOS and hardware related issue can be easily resolved by normal end users or software vendors (CyberLink).

To save your precious time, contact your motherboard manufacturers and ask them to investigathe the Intel SGX issue directly.
For file assocication, go to Windows settings > Apps > Default apps page > Select "Set default by apps" or other options comprehensively to try the configuration.
If the player doesn't show up on Windows for the file extension, ask your PC manufacturer for assitance to reinstall the preinstalled OEM version software (Media Player 14).

For the synchronization, did you enable any feature to load files from your OneDrive in Media Player 14?

OneDrive's synchronization is controlled by OneDrive app on Windows but not the software player.

If any programs access the files from the OneDrive's folder, it is expected the cloud stroage's synchronization might start accordingly. It has nothing to do with player feature.

Either adjust the synchronization setting in your OneDrive app, or remove the OneDrive or media folder to show up in the Media Player settings. You can also uninstall OneDrive apps on Windows if you didn't use it at all.
VLC seems to play the movie without stutters.
It's great, but what if it does not play the movies in actual 24p but all frames are re-aligned to the screen refresh rate? It means the playback in VLC already lose the advantage you tried to achieve by setting the screen refresh rate to 23 Hz.

If you are playing 24p movie discs, just let poweredvd manage your screen refresh rate, but not set it manually on Windows or the GPU tool. For video file playback, powerdvd will not alternate your screen refresh rate to be consistent with your video file, but just let the GPU and monitor display the decoded video frames.

And, you might not know the actual frame rate of your movie if it is actually encoded in 23, 23.976, or 24 fps, however they might be all labeled as 24p on the box.

It is technically not possible to display a "0.976" frame on the screen, and all frames would get shifted (but not equally shifted) within a second to construct the 23.976 frame rate in average.
How a monitor refresh the screen in 23.976 Hz is less likely to be identical to how a video got encoded in 23.976 frames per second.
It means no 100% perfectness is possible when playing such content on a "23.976 Hz" display device.

I can understand but not agree there are some users who extremely care about the consistency between the frame rate and screen refresh rate.
It is not a good or comfortable way to enjoy movies, but just watch and examine pixels on the monitors.

An ancient topic regarding complicated 23 Hz and 24 Hz setup, pretty boring.
I used MediaInfo and found the original clip (test.mp4) you shared is encoded in 10K fps (it is in dynamic fps and the maximum frame rate is 10K).

As what you said "New phone, new problem", did your new phone really record the 4k 60p video properly?

If a video contains 10k frames a second and the resolution is in 4K, I'm not surprised it will be laggy and uneditable in a video editor. Even though it can be edited in other video editors, it cannot explain and proof that your source video file is a fine one.

Have you ever contacted your phone vendor to clarify this technical issue?
It does not encode video properly with correct video metadata.
The software that installed and activated via Steam platform might be different from the non-Steam versions.

Contact their customer support for your concern.
The info you provided is very limited.
I can only guess and give some general advice here.

Is your CPU or GPU an ancient one that released nearly or over 10 years, and you still use the legacy hardware on current Windows 10 OS to run any video programs?

If it is not the case, did you apply any additional overclocking plugin to alternate the GPU processing on your PC?
The webcam video effects are mainly processed by your computing units.

Disable or uninstall GPU overclocking tools directly, reboot Windows, and then try the enhancement features in youcam again.

You can also contact cyberlink support team to look into your case.
Have you ever tried and uninstalled powerdvd with removing all library and personal settings?

After uninstalled the program competely, reinstall and re-import the TV show folder in TV library to check again.
The estimated file size has nothing to do with your original video files size.
It is mainly affected by the total time length of the video files you added to the video disc project.
The longer video you added, the estimated file size is bigger.

It is not an "issue" that requires a fix in the program.

Here are my personal experience for guys who love burning every video files to video disc as backup or collections.

If you burn videos to a DVD-Video disc, the resolution of all the videos will be downsampled to 480P, and the video encoding format will be converted to MPEG-2 encoding format, which the compression rate of MPEG-2 format is much lower than the popular H.264 or H.265 video encoding.

Simply speaking, you will get a much bigger file size after the video conversion (against your original video files), and the quality will be much worse if your video files original resolution is greater than 480P.

In fact, DVD disc is no longer an appropriate media for your video collections if you recorded them by HD or 4K camcorders nowadays.

Because of this, I'm really not a fan of DVD video disc or Blu-ray disc (that the maximum video resolution has 1080p limitation as well). I play my video collections on PC, smart phone, and TV box/dongle instead as it reserves the video quality as much as possible, and it has optimized playback flexibility.

Anyway, try use Smart Fit profile to burn your videos to DVD video disc, but the tradeoff is that you will get pretty suck video quality if the total time length of your video files is very long.
I remember that it would only pop up if you are trying to use your mouse to click on the movie menu or use mouse to click on the playback screen.
The movie content does not support using mouse to select playback options that offered by the movie itself. A Keyboard or the "More functions" window can do the selection though.

Does your remote control have mouse pointer or other related features?
The mouse feature of your remote control might also trigger the "More functions" panel pop up to let you use mouse controlling the playback.
I've tried it on my 720P webcam, and set it to capture in 480P.
The resolution setting keeps sticked in 480P whenever I launch youcam.

Did your webcam device get re-connected or instably cold reboot whenever a webcam program access it?
You might not notice it as there will be no explicit error message and all the processes operate at background.
It could be a probable cause that the capture resolution always reset to default (highest one) after you re-launch youcam.
My DVDs are all played fine in powerdvd.

If there are only certain DVDs not playing, try the playback 1with another DVD drive.

Or, contact cyberlink support for help with the error you received and other related information
If your Blu-ray 3D does not contain 2D version for 2D playback specifically, powerdvd 20 cannot play the 3D video in 2D.

If it has a 2D entry, which is select-able on the movie menu, I'm not sure what blue screen or error you saw.
Please clarify it further.
Go to:   
Powered by JForum 2.1.8 © JForum Team