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Hello,

I've had this issue before. I'm unable to manipulate the main window unless I close the multicam designer, or I misclick on enter and it places all videos in the timeline which is undo-able. This is really annoying when I'm far into a project

My idea is that one can save the multicam designer projectS, so one won't lose progress and/or get slowed down in the work flow.

Cya,

Rick
What? Where are my masks? All the brush masks, except one, in C:\Users\user\AppData\Roaming\CyberLink\PowerDirector\17.0\Cache\photoTmp\ are gone?
Quote


The video is not available at the link.


https://www.youtube.com/watch?v=Pr7TKRvPygY&feature=youtu.be

Sorry, I deleted the last letters or something. I fixed it.
Hello,

I have been experiencing audio issues with massive projects again.
This time it is only on one music file.
Here's an video: https://www.youtube.com/watch?v=Pr7TKRvPygY&feature=youtu.be

GPU: NVIDIA GeForce GTX 1050
RAM: 16gb
CPU: intel core i7 (8th gen)

Some info:
I have used some of the music in reverse at the beginning of the project.
The project is too massive for upload.
The project has not been pre-rendered.
The sounds translates into the output

Greetings,

Rick
Quote PD shouldn't have removed any of your customized items, unless you specifically clicked on that option during the uninstall where it asked if you wanted to remove all personalized/custom settings.

The default path for the first mask you created is (possibly on OneDrive) \Documents\CyberLink\PowerDirector\17.0\MyPinPs\PinP_000, with the 3-digit number at the end increasing for each mask you've saved. If you have more than one mask, you'll need to open your project in an XML/text editor like NotePad++ and do a search for PinP_0, then make note of the actual number used in that mask name.

Then open a new project and import your original mask and save it, then exit PD and rename that PinP_000 folder to match the number in the original project. You will need to do this for each different mask you have, but you only need to do this one time for each mask.

When you reopen the original project, PD should find the mask(s) right where it expects them, and your project should be fully restored.


Sorry for the extremely late reply, but I'll save this in my tab.
Because this is exactly what I need if get my masks deleted again, or even pull masks from other projects.

Thank you.
Quote

That's almost certainly the answer.

In my experience, pre-rendering any section of a project causes more headaches than it ever solves, since PD always keeps the rendered copy and will switch to it during previewing, often when you've made other edits that removes the pre-rendered color bar indicator.

Under the Settings menu, use the Manually Delete button and select all temporary clips, delete them, and then create a new project and exit PD. This will ensure that none of your current projects will be in use when you restart PD. Now launch PD again, and make sure that there are no more temp files, then reopen your project, and the problem should be gone.

In the future, I suggest using Range Produce to premanently create finished version of any sections that are slow to preview, and then replace the relevant timeline content with the produced clip.


The issue has been resolved now, but I am still breaking my head over why it does that.
I never had the issue in my other editing program (Filmora) and I did some intense editing on that too.
Quote You could simply put the clips/images into Windows Movie Maker - I know - I can hear you all groaning from here! - it has a diagonal down wipe transition... save the file, then put it back into PD7 to do your other editing.

Sorry team - sometimes we need to think outside the triangle.

Cheers -

Tony


(diagonal as in triangle. Good touch)
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That is normal that your laptop renders with the Intel Integrated graphics with the optimus technology.

You have not supplied a link to the problematic clip that optodata requested yet. We can then test it on our system.


New info. It only happens when pre-rendering any given clip, but is not limited to only the rendered portion (it also happens around pre-rendered clip)
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Can you be more specific? Did one or both scans find errors but were not able to repair them? Or are you saying that they did find and repair some things, but your original audio problem still remains? Your blue screen problems won't go away until the underlying issues with your laptop are addressed.

Also, both your Intel and nVidia video drivers are several months (and several revisions) out of date, and they should be updated as well.


The first scan did repair some things, second scan didn't, problem after repair scan still presists.
Quote


After a long hassle and my masks being deleted I reinstalled pd. but allas the problem still remains. This issue is pretty much has taking a toll on me tbh.

I followed this post a while back: https://forum.cyberlink.com/forum/posts/list/80/46836.page
I attached the dxdiag.


Ok, I found something that might help you ou

Strangely, the nonredered section uses GPU 1 (Geforce GTX 1050), but the rendered section uses the GPU 0 (UHD Graphics 630).
The repair scan that you have suggested has not worked.
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These are two different things. First, video editing is one of the most stressful things you can do to a computer, short of continuously calculating prime numbers.

Even so, there's nothing about running PD, and certainly not in moving a clip on the timeline, that should ever cause a blue screen. That almost certainly points to a bad driver, a corrupt app or OS installation, or an incorrect configuration somewhere.

If you want additional help from fellow users in addition to tech support, please post the DxDiag here (that will show your updated audio drivers) along with a link to the problematic clip.

You can also try uninstalling PD17 and reinstalling it, and then follow the steps in this post to run the two commands in bold. Those commands will test the integrity of Windows and can and repair many system-level issues.


After a long hassle and my masks being deleted I reinstalled pd. but allas the problem still remains. This issue is pretty much has taking a toll on me tbh.

I followed this post a while back: https://forum.cyberlink.com/forum/posts/list/80/46836.page
I attached the dxdiag.
I reinstalled the powerdirector 17 ultra but my masks got reset.
Thank god I still have the original mask, but I now have a project without the mask and that is not good.
How can I fix this without manually putting the same mask over 1000s of clips.

Is there any way to add the missing source, connecting the path on the project?
Quote No one has reported your exact problem in any version of PowerDirector that I can remember. It may be possible that the sound chip or a hardware component may be going bad like on your motherboard if you have integrated audio. Try updating the audio driver. Cyberlink support is another avenue that you may wish to persue.


Even with the newest audio driver the problem still presists.
I'm already talking to the support team, I'll fill you in on that.

Adding: the loud sound also translates to the exported product.
https://youtu.be/PtJu1vlOvZo
Quote

What happens if you move that clip somewhere else on the timeline and play it back? If the problem follows the clip, it would help if you uploaded it to a cloud folder and posted the link so other people can check it on their systems.


https://imgur.com/a/Z14Al0J

I did what you said, but now I bluescreened the laptop.
I don't understand why this program would be so heavy for the computer?
Quote It sounds like the feedback from the speakers to an open mike. Would this still happen if you exit the obs app and unplug the microphone before doing the pre-render...


I recorded this video because of the problem, so no.

Quote This sounds exactly like the issue I had here, and the workaround is to change the project's Audio channels setting from 5.1 Surround to Stereo:



This issue should be fixed in the next patch.


Unfortunately, my projects audio channel setting is already on stereo and I'm still jumping up to my chair because of the loud sound.
Hello,

I'm writing about a problem I'm having for a while now.

When I pre-render a project I get a loud sound for some reason.
It happens in every project that has a lot of stuff inside.

I have recorded the problem here (This also includes )VVV

https://drive.google.com/drive/folders/1IzyuzgtQ2K1DHHuwrvobydbu0tP-ozz6?usp=sharing


GPU: NVIDIA GEForce GTX 1050
(I use a laptop with dual gpu)

I hope I provided enough information.

Bye!
One way to get around that issue is to go in fullscreen and back, which I do myself.
Still annoying but might cut some time.
Quote This is something that has been annoying me for sometime, and I think would be a nice quality of life improvement.

Whenever I am working in the PiP designer or Crop & Zoom window, all of the editing controls are disabled (grayed-out) unless I am at the very beginning of the clip in the preview window.

This means that if I want to preview my work, or make an adjustment further along in the video, I must first return the playhead to the very beginning of the clip (i.e. press STOP) before the editing controls are enabled again so I can make further adjustments.

Obviously this hampers work-flow, and means I have to constantly reset the playhead to check my work, adjust, then scrub back to where I was to check again ... rinse and repeat.

I really can't see any reason for this behavior.

(P.S.) to be clear, I am NOT talking about PLAYING the video while editing -- I am simply referring to having the playhead at any point in the video other than the beginning, which seems to disable all PiP and Cropping controls.


Same issue here. Try suggestioning it >here<
I suggest going to the German version of this forum.
This is the English forum.
Hello,

To me this almost seems like a project frame rate issue.
Try toying with the timeline framerate (picture)

https://imgur.com/a/JAFk7CP
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