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I'm thinking you did something unique on transferring the video from your phone to computer. The iPhone does encode in HEVC when set, but HEVC is not VP9 as shown in your attached MOV file. To my knowledge, iPhone cannot record in VP9. That file was modified by Google, did you by chance use maybe a Google transfer device, like photo's maybe?

PD20 will import an IOS 16.1.2 HEVC iPhone recorded file, try one directly from the phone as see what error you encounter. Even with that, your better option is to convert phone footage with a product like HandBrake as the potential for highly variable framerates in phone footage often cause many editing hassles in PD, be it 20 or 21.

Jeff


Jeff, Bingo! You said "I'm thinking you did something unique on transferring the video from your phone to computer." You're right. Instead of taking the .MOV files directly from the iPhone, I downloaded the versions that were uploaded to my account at photos.google.com
I finally got around to transferring the .MOV files directly from the iPhone to my PC using Anytrans. These .MOV file import file in PD20.
Thank you, Jeff.
Quote


Hi,
I haven't got my PDR20 active, so I used 21(365) and 19.

I suspect it is the .mov wrapper with the VP9 codec that causes PDR to fall over.

I have used handbrake or shutter encoder to convert to .webm with VP9, and .mp4 with AVC and both work fine.
Converting to .webm with VP8, .mov with ProRes422 and .mp4 with VP9 either do not load or load with audio only.

Not an iphone person so can't test if the configuration you have can shoot in any other format that might be compatible.
https://www.cyberlink.com/support/faq-content.do?id=26470

Cheers
PowerDirector Moderator


Yep, iphone 12 now records .MOV files in HEVC (High Efficiency Video Coding) - H.265. I can change it back to H.264, but I'll leave it on HEVC and hope that a future PD20 update will read the new HEVC. Thanks y'all.
Quote I'm using PD365 on Win11 and it has no trouble with HEIC files like this one.

I can't find any sample MOV clips from the latest iOS release, but you could take a short video with your phone and upload it here (using the Attachments button below the forum's text box), I'd be happy to test that out. Feel free to share a photo as well if you can open the one I linked to without any problems.

Here's a short .mov file, taken on my iPhone 13 Pro after the IOS update to 16.1.2
When I drag the clip to the timeline, only the audio shows up.
PS. I was able to convert the .MOV files to .mp4 files in Movie Maker
Quote

Have you updated powerdirector 20 to the latest version using the patch?


YES I already have PowerDirector 20, build 2815
The latest IOS (16.3) update to my iphone 13 produces HEIC images and MOV videos that cannot be read by PowerDirector 20 on my WIN 10 Pro PC. Does anyone know of a simple and free set of codecs that will allow PD20 to read the latest HEIC and MOV files? PS. I am able to convert the newer files with Microsoft movie maker, but that’s one unnecessary extra step.

Moderation Note:
Moved to PDR20 forum from Previous Versions forum
Quote
Hi,
Try here:
C:\Users\[username]\AppData\Roaming\CyberLink\PowerDirector\15.0\UserConfigure
C:\Users\[username]\AppData\Roaming\CyberLink\PowerDirector\20.0\UserConfigure
Cheers PowerDirector Moderator


Thanks. It got me headed in the right direction. I figured out how to migrate the custom Producer profile from PD15 to PD20.

–I opened the PD15 and PD20 Profile.ini files in Notepad. [. . . AppData\Roaming\CyberLink\PowerDirector\15.0\UserConfigure]

–I added the text from the Profile.ini in PD20 [it’s easy to see where and how to add]. I saved it as Profile15+20.ini.

–I renamed the Profile.ini in PD20 to Profile_0.ini

–Then I copied Profile15+20.ini to the folder C:\Users\[username]\AppData\Roaming\CyberLink\PowerDirector\20.0\UserConfigure\ and renamed it Profile.ini

–The custom profiles showed up immediately in PD20, which I left open.

–I also created a custom profile for a different file format. It was immediately ‘created’ in same Profile.ini file in 20.0.

PS. I'm surprised Cyberlink hasn't created and import and export settings app, like to one on MS Office products.
I just installed PD20. My custom Titles did carry over. But several custom settings DID NOT carry over from PD15. 1. my favorite transitions were missing and 2. My Custom profiles for H264/mp4 output were missing. Anyplace I can find and restore these two customizations? I know where the default transitions are on my PC, but I don't see the customized profiles.

Also, in the timeline, below the preview screen, PD15 hilited whether it was in the 'clip' or 'movie' mode. I don't see that in PD20. [It makes a big difference which mode you are in when you hit 'Home' or 'End.']
Quote You can go ahead and install PD20. Leave PD15 in place so you will have both versions. The custom produce profiles, custom titles, particles, PiP objects, transitions, and menus from my previous PD versions all appear in PD20/365.

Don’t know what you mean by settings. There are no custom settings I made in PD15 unless you mean like in the custom titles, etc.

Thanks, tomasc. That's exactly the answer I was looking for. The 'customized titles, etc. . . is what I meant by 'custom settings.' I'm surprise I couldn't easily find it on my own.
I have power director 15. I'm about to buy PD20. Do I keep both on my PC, or does PD20 write over PD15? How do I transfer all my custom settings to PD20? They would include the custom producer profiles, the custom titles and other features that I've made and saved?
I am running WIN 11 on a fast Dell Workstation.

Thanks for trying, but that (Capture from TV Signal icon) is not correct for my situation; i've got my GV D200 tape player connected. . PD15 should recognize my input as ‘from a video recorder;’ instead it recognizes the input as ‘capture from a webcam’
I am running PowerDirector 15 on a Dell 5820 workstation (Intel Core i7-9800X) with gobs of RAM. My input is thru a video capture device (Redgo) S-video+Composite to USB; video device AV TO USB2.0. PD15 recognizes the input as a ‘capture from a webcam’ instead of ‘from a video recorder.’ That limits the capture possibilities. Is there any way to get around this?
Quote There may be many buttons to the right depending on the PD version. Hover the mouse over each one until you find the details button and then click on the right one. This works if you did not make any changes to the Profile quality.

to you and AVPLAYVIDEO: I finally decided that I couldn't get 640x360, even modifying the Profile.ini I'm using PD15. So I edited my zoom (640x360 25 fps < 1Mbps) mp4. I set the time-line preference to 25 fps to watch it correctly. Then I produced the edited mp4 using a custom 640x480 25 fps 1Mbps. The final video filled the screen fine. I'm not sure why, since the aspect ratio of the original was 1.777.. and 1.5 output. But all's well, and I plan to do this for other zoom videos that I edit in PD15. PS. I had no trouble seting up a 640x360 output with Adobe Premiere Elements 18. However, it gave black borders on all 4 sides. Go figure!
Quote That is normal. To the right of the Profile name/Quality box is a Details button. Click on it and see what is the Width and the Height listed there.

320 x 240
Quote Hi Bryson & Kristy -

640x360 is genuine 16:9, with square pixels (1:1 PAR). If you take a 640x360 clip and produce it to PDR's 640x480 MP4 profile, you'll still get a 16:9 video, but it will have a non-square PAR.

If you want, you can use the attached 640x360 profile to replicate the properties of your DIVX clips.

All you need to do is:

  1. Open the attachment with Notepad

  2. Select All & copy the contents

  3. Go to C:\Users\UserName\AppData\Roaming\CyberLink\PowerDirector\15.0\UserConfigure & open the Profile.ini

  4. Place the cursor at the start or end of the document & paste the profile

  5. Save & close Profile.ini


When you open PDR15 & go to Produce > AVC H.264 > MP4, select Custom & you'll see a 640x360 profile.

Cheers - Tony

Tony, I also needed a 640x360 Custom profile. Lots of Zoom videos these days are saved as 640x360. I did what you suggested. Yes, I got something that said '640x360'. However, the resolution was listed as 320x240, and there was no way to change it to 640x360; the two aspect ratios differ.
Quote You can see the list of customizable hot keys by holding the Ctrl+H keys, but video speed isn't an option. If you have to adjust the speed of several clips, doing them one after the other will leave the Power Tools window open, and it's only two clicks for Video Speed > Speed Adjustment for each clip after the first one.

In newer versions, like PD18/365, it's just 2 steps to get straight to the Video Speed Designer window: Tools > Video Speed

Great suggestion I didn't realize I could keep windows open and operate on different clips. That will save lots of time..

As a follow up: why doesn't 'copy parameters' copy frame speed?
I takes four steps to reach the change frame speed dialog box.
Tools, Power Tools, video speed, speed adjustment.
Is there some way to create macro or custom hotkey to open frame speed dialog box in one step?
I have cyberlink Powerdirector15 on PC with SSD and two new fast HDDs (E: 6 TB and F: 8TB). The program is on the SSD C: drive; the raw video files are on the E: drive. Where on the preference menu do I set folder locations for the fastest rendering and producing?
Quote Here is a video tutorial on how to do that. (Even if this is an old post)

I've been looking for this answer for days! Thanks.
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