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Thank you for your efforts to resolve the issue. I have cleaned my Chrome browser cache and will continue to check to see if my read posts are "remembered".

Thank you and have a great day.

Regards,
-Phil
Just an update. I am still having the problem of the Forums not remembering posts that I have read.

Thank you and have a great weekend.

Regards,
-Phil
Today when I logged in, the Forums "remembered" what I had previously marked as read. This seems to be an erratic bug.

Just an update.

Thank you and have a great day.

Regards,
-Phil
The problem seemed to be resolved for a few days, but now it is recurring and my list of unread topics in the Forums is growing daily.

Good luck in tracking down this bug.

Thank you and have a great day.

Regards,
-Phil
Thank you for looking into this matter. Again today, when I logged in, this Forum indicated no unread responses in this Forum, but I had not yet read your post (the most recent in this Forum). The PD17 Forum is still indicating unread messages that I have "read" by marking "all as read".

The situation is greatly improved since I first reported the issue in this Topic, but there is obviously an erratic "gremlin" at work on these Forums.

Happy hunting. Thank you and have a great day.

Regards,
-Phil
OK, this is getting strange. I just logged in today, and the Forum "memory" of what I have read in other Forums here is just fine since yesterday, EXCEPT, it did not show the unread posts for this topic in this Forum ... ? It showed this Forum as read.

I have not done any updates, program installs, or cleaned out any cookies/caches.

I think that there might be, or there might have been, a cyber-Forum gremlin at work ...

I will continue to monitor the situation, which is no issue for me, since I come here every day anyways.

Thank you all for your very prompt suggestions and feedback.

Have a great day.

Regards,
-Phil
In the last week, the Forums are not "remembering" which posts that I have previously read; consequently, the unread posts listings are growing very long. I am logged in as garioch7. I have never encountered this issue before in the many years that I have been a member here and have visited daily.

Running Windows 10 Pro x64 (Build 1803 - fully patched). Browser is the current version of Google Chrome.

There was a previous issue with my Bitdefender 2019 Total Security stopping me from accessing this website, but that was resolved about a month ago. Not sure if that might be the cause.

Would you be so kind as to check at your end and make sure that my account is OK?

If my account is OK, then I will have to try to figure out what software on my computer is messing with the "memory" of what I have read on your Forums.

Thank you and have a great day.

Regards,
-Phil
Just an update. I booted into Safe Mode with Networking and was able to successfully download the patch file. Then I booted back into Normal Mode and successfully installed the patch.

I can only conclude that Bitdefender was blocking the download, even though I had turned off the Protection modules. There were no notifications from Bitdefender.

This might help others who encounter a similar issue.

Have a great day.

Regards,
-Phil
I have tried downloading the latest patch for PDVD17. The Cyberlink Downloader.exe downloads successfully, but it then reports that there are Internet or Firewall problems once it is launched, after about 20 seconds, and it doesn't download even one byte of the patch. There are no Internet issues.

Running Windows 10 Pro x64, Build 1803 on an i7 CPU computer, 16 GB RAM and 1 TB SSD with 860 GB free space.
Bitdefender Total Security 2019 (Have disabled that without success, including the Firewall)
Malwarebytes Premium 3.7.1 (also tried disabling that without sucess)

Does anyone have any ideas, other than find another computer to download the patch?

Thank you and have a great day.

Regards,
-Phil
poordom:

Welcome to the Cyberlink Forums. I too am still using PD14, though I started using PD with Version 9. I never had much success with the PD "Capture" function when trying to capture VHS or Hi8 video.

Instead, I use another product and converter to download my VHS and Hi8 video as .mpeg2 files, which I then import into the version of PD that I am using for editing and burning.

Because the product and "dongle" includes rudimentary video editing capabilities, it is a "competing" product and therefore I am not permitted to name it here in the Cyberlink Forums, by virtue of the Forum rules here.

If you wish, you can send me a private message and I will pass on the details of what I have been using very successfully now for years.

I hope this helps. Have a great day.

Regards,
-Phil
JOHNinTexas:

Very strange indeed! I am out of ideas. If you had a bad batch of Verbatim BDs, then they should not play in anything, BUT different drives/players do have different "tolerance levels" when handling errors.

Perhaps someone else more knowledgeable here on the Forums has an idea. There is a wealth of expertise here, even though we are all volunteers.

Sorry that I can't be of more help. Have a great day.

Regards,
-Phil
JOHNinTexas:

Thank you for your reply. Yes, burning speed does make a HUGE difference. I always burn at least 50 percent slower than the rated write speed of the Verbatim BD disks that I use. You get much better results and avoid burn errors.

Have a great day.

Regards,
-Phil
JOHNinTexas:

Welcome to the Cyberlink Forums. I am not sure of your level of expertise, so please do not be offended if you already know what I am about to tell you.

Blu-ray disks are entirely different beasts from DVD disks. You can search both with Google.

If your computer has, which I presume it does, an LG BD writer/reader optical device, and you burned a BD disk, then, of course, your LG optical drive can read the Blu-ray disk that it burned.

If your Sony DVD players are really DVD players, and not BD players, then they will not be able to read any Blu-ray disk. Standard DVD players cannot even read AVCHD disks that are burned to actual DVD disks and not to Blu-ray disks.

If this is not issue, please let us know, and the volunteers here, who are very knowledgeable (I don't include myself in that group) will work with you to find a solution, if one can be found. I have owned many a Sony device, including multiple DVD and BD players, but I have found them to be very "fussy" about reading non-commercial Blu-ray disks. It is hit and miss. I have replaced my Sony gear with Samsung equipment, which I have found to be very good (I am not affiliated with Samsung in any way, by the way).

I hope this helps. Have a great day.

Regards,
-Phil
Patrick123123123:


Welcome to the Cyberlink Forums. You will have to contact Cyberlink, with proof of purchase. They should be able to provide you with download links. Once you have downloaded all of the installation files, save them to backup media, so that if you ever have to reinstall again, you will have the installer files. That is what many of us here do.

I hope this helps. Have a great day.

Regards,
-Phil
tonyrl50:

Welcome to the Cyberlink Forums. You will have to contact Cyberlink Tech Support, with proof of purchase and they will provide you with another download link.

It is recommended that when you download the various installation files, that you back up the installation files to a DVD or other media, so that in the event that you do have computer issues, you can easily reinstall the program yourself.

I hope this helps. Good luck, and have a great day.

Regards,
-Phil
You are welcome, Jack. Glad that I could help out a fellow PD video editor! Happy Editing!

Have a great day.

Regards,
-Phil
AVCHD disks can only be played on BD optical drives or players, and not all BD players recognize the AVCHD format. The AVCHD files are burned to DVDs usually, but they can't be "read" by DVD players and DVD optical drives. See this link for more information.

I hope this helps and don't feel badly. A lot of us had to learn the "hard way."

Have a great day.

Regards,
-Phil
Johnny5:

Thank you for the update. You are most welcome for my assistance. And yes, I too prefer PowerDVD.

Have a great day.

Regards,
-Phil
Johnny5:

There are free DVD player software programs available. Forum regulations prohibit me from mentioning specific competing products in posts on this Forum.

If you do a Google search, you will get results like this:

https://www.winxdvd.com/windows-10/top-dvd-players-for-windows-10.htm

I do have a paid version of PowerDVD17, but I also use "2." on that search list, as an alternate, because it can play some strange formats; however, it lacks many of the fine features of PowerDVD.

I hope this helps. Have a great day.

Regards,
-Phil
Johnny5:

Power2Go is a CD/DVD/BD burning application, not a CD/DVD/BD media player.

Cyberlink does have a media player: PowerDVD.

I hope this helps. Have a great day.

Regards,
-Phil
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