Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
Quote ... and still "indexing" 46 hours later on 217 movies/DVDs?
At a loss as to why it won't name them and seems to create a file for every VOB in the DVD's folder.


For video disc folders, they should be imported to "Movie" library per powerdvd's media library design.
The Video library would handle all your folder by importing every video file separately.
If the disc is fine, did you check your blu-ray drive's condition?
It can read and play DVDs doesn't neccessarily mean its blu-ray DRM function works.

To contact cyberlink, you can go to their supprt center:
https://www.cyberlink.com/support/index.html
What you did is not importing the MKV files to a "library" in powerdvd but just use powerdvd to browse your USB drive using the Video filter. If you just want to browse the folders you already organized on your USB drive, you can do this by using Windows explorer. It is much faster and convenient by not using a player for the browsing additionally.

If you don't want powerdvd to take times to search, locate, and render all the video files on your USB mass storage (in order to list all of them in the "Video" filter), you better try powerdvd's media library feature to import the video folders (from USB drive) to powerdvd's Media Library > Video or movies library officially. I believe it could be a more smart and faster move.
The hotkeys that powerdvd offers is below:
https://help.cyberlink.com/stat/help/powerdvd/21/pc-mode/enu/13_00_00_hotkeys.html

It has the combination to adjust subtitle synchronization.
If you didn't run Windows 11 insider build but a stable released Windows 10, I think the latest version of powerdirector would not crash like crazy.

Yes, the new version claims it supports windows 11, however there is still not a stable version of windows 11 out there, neither the drivers for related hardware. Just like any new pc you bought today, it will be labelled with "Windows 11 compatible/upgrade-able", but they are still not installed with windows 11 insider preview version.


It doesn't really matter how your setup works so great with all other software. The OS version you installed is still an insider preview release., and if this windows 11 version was so perfect, it wouldn't name itself as "insider preview release or version".

Try the new powerdirector on a Win 10 PC, and see if it works smoothly.
Quote When casting a movie from PowerDVD 21 to an Amazon 4K Firestick, using Amazon app ver 1.0.9 (ony one there is), the 4K Firestick remote does not work. It DID work using PowerDVD 19.

Why?

Is there a setting somewhere that enables the remote?

Appreciate any help.

Ken


In the new powerdvd 20 or 21, there is a the new companion app "powerplayer" (for both of Android and Fire TV models), and you can install the app to use the home network sharing feature without using the passive casting.
https://www.amazon.com/CyberLink-Corp-PowerPlayer/dp/B08W8HQX1V

The home network sharing feature:
https://www.cyberlink.com/support/faq-content.do?id=24934

I'm not sure if the conventional casting way works in this companion app as well.
However, try this to check if it can crack all the rocks to let you play videos from PC to TV.
I think there are still some misunderstandings.
Most of movies are NOT shot in 32:9 aspect ratio nor produced in 32:9 aspect ratio after standard post-production (e.g., Blu-ray movies).

So the playback is physically impossible to make the video fit to your 32:9 screen without showing any black bars or columns when the player is still KEEPING the original aspect ratio of the video to prevent video distortion.

If you do any special treatment to remove all those black bars or columns, the DISTORTION would exist anyway.
It is not just about video cropping. Simple video cropping won't achieve what you want.
The objects in the video will be distorted after extended the video either in X-axis or Y-axis direction. It is math.

Powerdvd does not support to make this special treatment happen, and I think the root cause is clear, it would be resulted in a distorted video on the playback screen, and it doesn't matter the video got played in full screen or windowed mode.

A 32:9 monitor is great for the ultra wide view, but it is not a damn good monitor for watching movies because most of movies are not produced in the same aspect ratio.

Is it a "canned" reply?

You really surprise me and perhaps some other users here.
I fully understand there are many guys consider that fitting the video to fullscreen would give the best viewing experience when watching movies.

However, ALL of the commercial Blu-ray movies are actually encoded in 16:9 frame on the disc.

Some of them might be shot in 21:9 aspect ratio (recorded by cinema-wide professional film recorder), but they need to be re-encoded and placed into the 16:9 frame anyway by adding black bars on the top and bottom sides to prevent "distortion" when projecting the video to a perfect 16:9 screen.

I'm not sure if there are any movies originally shot in 32:9 aspect ratio, but they will be translated and planted into 16:9 frame anyway if they are stored on a blu-ray movie disc. The black bars on the top and bottom sides are natively planted in your Blu-ray video. If you don't want to see them, it means your player needs to crop them additionally.

What I'm trying to explain here is that:
In most of cases, a 32:9 monitor is NOT a perfect or the best option if you are looking for a monitor mainly for watching blu-ray movies.

It is not the player doesn't support your monitor, it is you chose a monitor that doesn't fit your 16:9 Blu-ray movies.

This stretch feature is what powerdvd can do without causing additional distortion by enlarging the 16:9 blu-ray video to the left and right edges of your monitor, and crop all the excessive parts on the top and bottom side (after the video got enlarged out of the monitor area while still keeping the original video aspect ratio):
https://www.cyberlink.com/support/faq-content.do?id=21819

If any player does the feature to crop the black bars on the top and bottom sides in order to fit your 32:9 monitor (when playing the Blu-ray movie disc you currently inserted), the video will be a distorted one because this movie seems was not shot in 32:9 aspect ratio originally.

Tradeoff:
Distortion or not?

If the Blu-ray movie you watched was originally shot in 32:9 aspect ratio, powerdvd's cropping feature will help you get a seamless video result on your 32:9 monitor.
Yep, fully understand that you have an ongoing long term issue exists since the old powerdvd 20 version installed on your pc. And, powerdvd always crashes, freezes, .... whatever. powerdvd is garbage.

However, my copy works so fine on two of my laptops which I bought in different years.

If the issues keep occurring on your pc when using powerdvd, I'm wondering how long you have bought your PC, and what's the last time you reinstalled Windows on the PC that currently installed with powerdvd 21?
Is the PC pre-installed with Windows 7 or 8 originally then upgraded to the new Windows 10 when the Windows 10 got released in 2015?

In most cases, uncommon issues can be resolved by reinstalling the Windows OS to give the PC a comprehensive cleaning.

FYI

By the way, if you bought an upgrade license version with "upgrade" or "discount" price, it is not surprising that the upgrade installation process would remove the previous version while you ran the upgrade.
Quote Youcam9 worked perfectly for a few days but now it takes minutes for the trial pop up to show up.

I've been using it for zoom conference calls and don't have a few minutes to spare before the camera starts to work.

I had all but decided to buy the software but now I'm looking for alternatives.

If there is a way to fix this problem please let me know.

Thanks in advance.


If you think the loading is probably caused by the trial message, you can consider buy the paid version.

And, if the paid version doesn't meet your need in anyway, you can still apply full refund within 30 days.
https://www.cyberlink.com/support/faq-content.do?id=16356
Quote I'm running the latest version of PowerDVD 21 Ultra and close button will not exit the application, it does nothing. I am forced to kill the process in task manager. This happens every time I use the program. This has never happened to me before in any previous version.


You may try uninstalling powerdvd and discard all personal settings.
Reinstall the new powerdvd version again, and not to import any previous version settings when you launched it first time.

It might resolve some weird issues that occur after you carried the previous settings to the new version directly.

or, you can contact cyberlink support to investigate this matter,
Quote Hello,

I was hoping someone might be able to help me out with this. When I am in the TV Shows section of Powerdvd it runs extremely slow (scrolling, selecting the show, changing cover art), but when I switch over to the movies section I don't have any of these issues. I've tried a few things to try to change (smaller resolution cover art to name one) this but to no luck.

I am assuming the number of files being read in this section has something to do with it (I have quite a lot more movies than shows however)?

Prior I had PowerDVD 18 and had none of these issues, only switched when 18 gave me the error 01003 when trying to play 4K movies and 20 will actually run them.

Any help on figuring out this issue would be greatly appreciated.

JT


You can try reset your media library by reinstalling powerdvd 20 without keeping personal settings, and not to import previous version settings when you first time launch powerdvd.

Re-import the tv shows and see if it helps.
Quote Just a question. Since you have removed the always on top for the mini player.
What is then the point having the option mini player at all? If you have some windows open the only way to get it back is the taskbar. Is that the best way to do this, you think???

edit: well, you can use win+tab and alt+tab..but still not a good solution.


I think I can easily undertand the change.
Why we must need the always on top when playing music?
The music will keep playing and sound-able even the playback window is not on the visual.
And, I can still control the playback by hovering mouse on the PowerDVD icon at the Windows task bar.

I just tried that the always on top option is still available for video playback.

Anyway, I respect that you have your own opinion, and other users and their engineers might have different thoughts.
Quote Hello guys.

Some newer blurays offer this audio format. Most other formats are encoded in 48Khz 16bit and with lossy compression.

DTS-HD MA is apparently encoded in 48KHz 24bit and with lossless compression.

I spent some time and money to improve audio output for movies and one of the trick is to use same output format from audiocard, as is in the stream.

Unfortunately PDVD cannot switch to 24bit LPCM output format or at least it does not indicate to..

I tried some thirdparty solutions and I managed to get audio output in proper format. On cheap audio it wont make any difference.

On more expensive auido you might notice some details in 24bit output.

Any tips on this?


To output 24 bit audio, your audio connection interface must support the bandwidth, and your audio receiver/speakers must support the 24 bit audio input as well.

Do you apply S/PDIF interface to connect your PC with speakers?
S/PDIF does not support DTS-HD MA or Dolby TrueHD audio as the data bandwidth is not sufficient.

Use HDMI 1.4 or above connection, and ensure your GPU card's HDMI port supports the 24-bit audio format as well. Otherwise, the 24 bit audio output is still not available.
There is no powerdvd22, and the trial version of powerdvd cannot play 4k blu-ray. So, i don't know which version of powerdvd you actually installed on your platform.


And, AMD CPU platform cannot play 4k blu-ray because it does not suppor the DRM requirement that 4k bluray needs. If any chances you can play the disc on your AMD platform, it would be a bug in you insider preview, beta, and corrupted version of Win 10 21H2.


See the requirements here:
https://www.cyberlink.com/support/faq-content.do?id=19144

It is not possible to play 4k blu-ray on AMD CPU platform or using NVIDIA and AMD GPUs, unless you cracked or hacked the DRM on the disc.
Quote I have just gotten a new intel motherboard Asus Z590 with a intel cpu i9-11900k and a evga nvidia 2080 super.
And install all the latest drivers for both the nvidia and intel.

But when I try to play a BD (non-UHD) I am getting the error:
>>>
Playbak stopped because your graphics card driver is
incompatible. Make sure it meets the minum
requirements. You can find additional information on
Cyberlink FAQ web site (code = 0011)
<<<

I have also run the BD Advisor and it shows all green. does anybody know what the software is looking for ?

Thanks.


I think it could be a sort of HDCP errors.

Is your PC plugged with multiple monitors simultaneously?
If it is the case, which desktop display mode you applied on Windows to play BDs (Extended, Duplicate, Single/second monitor only)?
The HDCP DRM won't let the playback start on multiple monitors concurrently if you applies "Duplicate" mode to play the video.



And, do you apply any GPU overclocking tools to tweak the GPU processing on Windows?

It might be great for increasing the graphic performance when playing games, but not an increase for playing videos especially DRM contents (e.g. BD or UHD BD.....). Video playback is not a performance-oriented task because the playback fps should keep a constant low level.

If the basic capacity of your GPU or CPU is relatively sufficient for the playback, turn off all additional overlocking and tweaking on the GPU side, and then try the playback again.

Or, you can contact cyberlink support for help.
Actually, the KB5001330 update is uninstall-able per the steps cyberlink given without using DISM.
However, Windows 10 will automatically install it back to suck the system again.

To temporarily block the problematic update from installing again, the official solution that offered by Microsoft (the Show & hide update troubleshooter) is a dead link....
https://support.microsoft.com/en-us/topic/how-to-temporarily-prevent-a-windows-update-from-reinstalling-in-windows-10-33882ad6-8859-ae74-8c83-19219ef19cc1



After you uninstall the KB5001330 update manually, you may try download the Microsoft tool from the following 3rd-party website to hide the KB5001330 update further:
https://www.majorgeeks.com/files/details/wushowhide.html


Microsoft really likes to piss users off with this auto-update design.
Quote There doesn't seem to be a comparison anywhere and the features sound the same on the surface. What are the advantages of upgrading to PowerDVD 21 for someone who currently owns PowerDVD 20?

Has anything changed (or are there any planned changes) with UHD BluRay playback under Windows 10? New Intel chips and all AMD chips don't support SGX. That only leaves a small set of devices that can play UHD disks legitimately. Is that still the case with PowerDVD 21?


It is very clear that Hollywood studios don't want users to play their discs on Windows PC since the 4k blu-ray playback solution first released on PC as it was when the cracking started.

I think Cyberlink is just a small PC software player maker, who has to follow the "Blu-ray disc association"s rule that restricts the disc playback from being played on non-Intel SGX PCs, and not for new Intel PCs any more.

To be honest, if you really want to do something about this concern, you should contact "Blu-ray disc association" as a customer who purchased 4k blu-ray discs, and discuss this compatibiltiy fact with them.

I'm afraid It is just not helpful to discuss the concern here in cyberlink user forum.

It is a game that operated by those giant companies in the movie industry.
Quote I am looking to finall replace my windows Media Center PC.
I like what I see so far but before I make the switch. Is there a remote that you can run PowerDVD 20 with??
Really dont want to use a keyboard and mouse to run my media center.
Thanks


I found most of powerdvd hotkeys are mainly based on keyboard but not media keys.

If your remote control is programmable and support remapping keyboard hotkeys on the controller, it can be an ultimate solution.
Quote Why does videos list view only show folders? Also, Powerdvd takes one folder (with no sub folders) on the hard drive and splits it into many folders (with the same name) in the list.


The "Video" library groups each imported video by folders, but it is not a file or folder browser.

If you need to browse your videos in file browser look that groups files in complete folder tree structure, you can simply use "My Computer" in powerdvd.

On the other hand, the "Movie" library does not group imported movie titles by folder, and display them per title directly.
Check your Intel GPU driver version, if it is an pretty old one that offered by your pc or laptop vendors, ask them to provide a newer version for update as Intel releases new driver version almost every quarter to fix issues.

It has large chance to fix issues on 4k bd playback.
Go to:   
Powered by JForum 2.1.8 © JForum Team