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interesting. i don't have an amd card [atleast not a modern enough one,] is this like the pathetic trutheater motion / motion interpolation where it just kicks in for panning scenes and just looks wierd? is there footage of such demonstration? does nvidia currently have an equivalent?
I would like to know also if it works with NVIDIA, I asked customer service and they answered some of my questions, but not the one if it works with NVIDIA or not _ or how to make it work with NVIDIA.
The True Motion choice is greyed out while the Blu-ray is playing.
The function to split the screen, increase sharpness and brightness is there, but not True Motion.
I can go out and buy and AMD card, but I really hate the CCC, it's not user friendly at all.
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Thanks Michael, better late then never I guess.
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I sent a PM to CyberLink-Michael, but I guess it would be best to tell Cyberlink directly.
Thanks for replying incidentally. :
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I did try it, but I had to pay my two bits to find out, I wanted to know before I laid out my money.
In the past I always had problems installing upgrades over top of other versions, even if those older version were supposedly removed.
There were always registry files left behind that screwed things up.
It did work incidentally, but Cyberlink needs to update that page in my link,
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https://membership.cyberlink.com/support/product-faq-content.do?id=15695&prodId=1&prodVerId=1013
Does this apply to 13 when upgrading to 14 ?
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I am going to assume you're in the US and if so, all Blu-rays are shot in 23.976 FPS (or at least I have never come across anything, but that) Blu-rays in the UK are running at 24 FPS.
I believe that Cyberlink can't distinguish between the two frame rates or refresh rates and there for the default refresh rate it chooses is 24 Hz. What I do is set my refresh rate in the control panel (in my case NVIDIA) to 23 which is 23.976 FPS or Hz.
This matches the frame rate to 99.9% of my Blu-rays and they play well. (my other .1% are from the UK and are 24 FPS)
Power DVD still throws up the message asking if I want to match the refresh rate because it's trying to put it back to 24 Hz.
I ignore the message and tell it not to come again.
I am also assuming that Power DVD is set to 24Hz and can't distinguish between the two, but just from my own personal experience, my assumption is probably correct.
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Wolf
This thread is 3 years old, this issue is long gone.
Blu-rays here in North America are 23.976 frames per second and my refresh rate in my NVIDIA panel gives this as a choice.
If you're in the UK Blu-rays are shot at 24 FPS.
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I know the post is old. I did read the post, but my understanding of it is to completely disable Power DVD 12 from running. I do not have it set to start when my computer starts. I have it set it in my auto play for blur-ray disc. I also have windows 8, where you can access everything in the task manager that you use to have to do through msconfig. So when I play a blue ray disc, and close PowerDVD, I have to go into the task manager and end the task of Power DVD which remains in my running programs on the task bar.
So maybe I misunderstood what was mentioned in the post, also the risk I could run removing some of the files suggested, I am not willing to take. I had hoped there would be some solution to eliminating Power DVD 12 to contentiously run after being started; and stopped.
Sorry I forgot this was a thread about DVD12, which I don't actually have any more, I have DVD13, so for what it's worth here are the two processes in services that I disabled and turned off.
There is also a file that runs that is not in services, which I turned off and DVD13 continued to play a Blu-ray. Here is that file.
http://www.shouldiblockit.com/powerdvd13agent.exe-9119b48b62562e8094fcbccc9d21f16b.aspx
Here is a screen shot of the two services that I disabled and stopped.
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This thread is 2 years old, and there is a way to permanently shut the processes of if you've read through he post _ if you want.
Things have changed so much though I am wondering if this even applies any more. Like they did away with msconfig in W8/8.1.
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If Arcsoft does address the problems that I posted here it's going to take a long time _ probably a year or more as I am sure they will have to re-write the software. Assuming they will go to those lengths.
So I have a couple of questions about Power DVD 13.
Can the Media Library pane be totally hidden ? I can make it wider and narrower, but I can't get rid of it altogether.
There is a pop-up message asking me if I want to apply auto refresh rate switching when I play movie and there is an option there never to show this again.
Once I choose the option to never show the message again will the auto refresh rate be applied ?
Is there a button somewhere to turn it off or on or is it fully automatic ?
Thanks Michael !
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A number of years ago now I moved away from Power DVD because I could not get smooth playback, the Blu-ray video always jerked and it was more pronounced with the frame interpolation feature on my Projector.
Now with TMT 6, I can't get that program to work in Windows 8.1; here is the problem as presented in the support ticket to Arcsoft:
This doesn't happen in W7, but always in W8.1. I tried to find out what was causing this a while ago on my old dv8 laptop, but never found the problem. So I've built a new HTPC with a NIVIDA GTX 760 card and a Haswell i7-4770K processor and the problem occurs here as well _ of course. Display is a Panasonic PT-AE4000 projector and a Denon 988 AVR. It happens about every 10 minutes, give or take 20 or 30 seconds and each episode last about 2 to 3 minutes. I disabled the built in Security Essentials, Windows Firewall, uninstalled all the Apps (I have no need for them anyway)and shut off any processes that I could think of. Nothing worked... In W7 I had to have TMT6 disable Windows Aero which caused the problem I am talking about, but that option is gone in W 8.1. If I choose a Windows Desk Top High Contrast theme the problem goes away. However this not a solution, but a work around. Not only that, the High Contrast themes are very ugly. To re-create this situation you need to be running a NVIDIA video card (any driver, it doesn't matter), have a Blu-ray movie playing with a 29.976 frame rate and the box has to be ticked to allow TMT6 to change the cards refresh rate to match the Blu-rays frame rate. If you have a frame interpolation function on your display and it is turned on, then the problem I am discussing is even pronounced. What is needed is to have TMT6 choose a Windows High Contrast desk top theme while a movie is playing. A user option should be made available to allow users to do this _ like disabling Windows Aero in W7. If not that, then perhaps a change in the program that is not effected by Windows 8.1 desk top themes.
However, Power DVD13 works fine in W 8.1, no matter what the desk top settings are.
I read somewhere that Cyberlink has used the XBMC engine and built their product around it, I would be curious to know if this is true.
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I think Total Media Theatre 5 still plays HD DVD. Or if your going to spend a 100 bucks on a computer based player, I'll give you a good price on my stand alone player. I bought it bran-new and 2 weeks later Toshiba pulled the plug. It's been used about a dozen times since then.
Send me a PM if you're interested.
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Here are some explanations as to what those processes are for some understanding in case you haven't found this page.
http://forum.cyberlink.com/forum/posts/list/23102.page
This assumes you're running Windows 7.
Go back into the task manager and click on Services in the heading bar. In that Window find Services again in the lower right corner.
The Power DVD12 applications should show up in that list, in there you can choose to permanently keep them from running or starting up.
Double click on the desired service and a new window will come up where you can disable the service in the drop-down box.
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It's not, I was just stating that you could have done anything to the folder to corrupt it in order for the program from recognizing it.
You probably could have simply deleted it as well.
There was an incident a long time ago when Vista was released where on an HP computer with Bluetooth. If you were to connect a Microsoft Bluetooth mouse and that HP computer was running HP Quick Launch software it would conflict with a dll file with in the Quick Launch software.
You would get get a Pop-Up stating that "HID Data Has Stopped Working" every time you connected a Microsoft Bluetooth mouse. At the time the only way to fix this was to rename the dll file. Some put ".old" after it and others simply deleted it.
This is pretty much the same case, it points to some poorly written software.
With the HP incident HP finally rewrote the Quick Launch software, but neither Microsoft nor HP ever admitted their was a problem.
The new Quick Launch software was quietly introduced and the annoying problem just faded away.
Lets hope that it's not the case with Cyberlink. That is the fix should happen sooner at Cyberlink and not take a couple of years like HP.
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Actually what you're doing by renaming the file is corrupting it so it won't open anymore. You don't have to rename it to anything, just add a "period" or remove a letter.
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Sounds like you made up your mind already, but if not, change Windows update to "Check for updates but let me choose whether to download and install them".
Letting Windows find and install any driver automatically is never a good idea, your case is a perfect example.
Many people will disagree with me, but I was never a believer in updating a driver when things are working fine. If it's working, leave it alone.
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I think I know what you mean, mine does that when I use a W7 install disc. It's like the drive is spinning so fast it sounds like a vacuum, the laptop vibrates as the disc is not balanced.
Is this what you mean ?
Other times it continuously scans the disc and never stops, but that may be normal, for when it stops the movie pauses until the disc scans again.
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Things to try :
Make sure that DVD12 disables Windows Aero. Disable BD Live, and when you installed DVD 12 you would have gotten a prompt to let the software automatically scan your computer for movie, DVD/CD files to fill its library with.
Letting it do an automatic scan is not good if you chose that route, the more files you have the longer it takes. One guy here let it run for hours and it never finished. The software is really glitchy here.
Some times disabling BD live is not enough, you have to go into msconfig and disable anything in there to do with DVD 12.
I don't have DVD12 myself anymore for other issues.
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Thank you for your reply.
Edit: I'm back to where I was, I think - I used the cleaner (CLCleaner2-PowerDVD_12.0) and then deleted the Cyberlink directories in C:\Program Files, C:\ProgramData, C:\Users\Ben\AppData\Local and C:\Users\Ben\AppData\Roaming. I then rebooted and reinstalled PowerDVD 12 Pro. Not all settings had been deleted, however (so there's probably stuff in the registry that needs clearing out too, but I'm not sure where to start there) - when the player started it came up in Cinema mode (not the default Classic mode), though when I switched to Classic mode it prompted me to go through the initial set-up (selecting media folders, configuring 3D display). I still have 0 changes on my drive left, though, and get the following messages if I try to force a Blu-ray to play:
Another edit: I had a look in Device Manager to see if I had any dodgy drivers installed that might be interfering with PowerDVD's access to the drive, and found ntk_PowerDVD12 had an error triangle icon on it: "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)" - is that related to anything?
Uninstall DVD12 again and any Microsoft Visual packages as well, eg Microsoft Visual C++ 2005 Redistributable. There will be at least one or sometimes three, depending on your platform.
Restart > Run CCleaner's registry cleaner as many times as necessary till it finds nothing _ do this for Cyberlinks cleaner as well. Restart and check again, and perform if necessary.
There will also be some storage files in "Documents" or some times in "Downloads" that needs to be deleted as well. Delete these and run the registry cleaner again.
Here are a couple of threads on the matter, but not much help though.
http://forum.cyberlink.com/forum/posts/list/21450.page
http://forum.cyberlink.com/forum/posts/list/21879.page
There's an answer from Michael too, but again not much help.
Microsoft Visual Packages are pre-written bits of software that venders use to save time when they wright their own programs. When installing new versions of software, these applications from older version remain behind and can cause problems.
Also, you may also want to go into the device manager and uninstall/delete that Power DVD12 item there before reinstalling DVD12 again.
When installing DVD12, save the file to the desk top and install it from there, not form a temporary folder. Save the file to disc so you have it when you need it.
The other thing to consider is Total Media Theatre 5, it is written form scratch as it does not rely on any Microsoft Visual packages. If the trial works all you have to do is enter your product key. There is no need to uninstall the trial and reinstall the paid version. All the uninstalling, reinstalling and patches from Cyberlink cause lots of problems, like the ones you are having now.
Here is a coupon code for TMT5 for 50% off.
http://www.retailmenot.com/view/arcsoft.com
http://www.retailmenot.com/showcoupon/3474178
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it turns out it's an issue with the splitter being non-HDCP compliant - although they assured me it was.
Yes, as I said in the beginning, I find many vendors will say anything to sell their products.
I am glad you got it sorted out. Any DVDHD is a very useful product. I use it to create ISO's of my Blu-ray rentals. I save the movies to the hard drive and watch them when I want to, not when the video store dictates when to watch them.
I have the life-time product and have never regretted it.
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I saw in the customer reviews that some did mention that it was HDCP compliant. Don't know what to say about that except that it is someones opinion. If it does not say it in the product description or in the specifications, I would say that it isn't. My two cents worth...
As for you're set-up, I got it now.
Unhook the splitter and any HDMI devices, try connect up your touch screen monitor through VGA (assuming your monitor has VGA) if you can and get that functioning properly, then hook up your TV (Onkyo) through HDMI.
You may not be able to do any of this if the Dell is not capable of supporting two different resolutions (TV and Touch Screen Monitor). If the resolutions are the same then it may work, both being 1920 x 1080 for example.
In the tech chat it was mentioned that it was 1.2 compliant, I am going to guess that they may be talking about 1.2 version of HDMI. If that's the case that doesn't have much to do about HDCP. 1.2 just refers to what version of HDMI it, which is old incidentally, most are using 1.3 and 3D output requires version 1.4.
Try the VGA/HDMI connection first if no luck return the splitter and find one that actually says it's HDCP enabled, not from what other users tell you.
If you do manage to get both screens to work, it may default to the lower resolution of the two.
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