Quote: https://membership.cyberlink.com/support/product-faq-content.do?id=15695&prodId=1&prodVerId=1013

Does this apply to 13 when upgrading to 14 ?

Try it, what do you have to lose? Some people do not get that window about the key. .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

I did try it, but I had to pay my two bits to find out, I wanted to know before I laid out my money.
In the past I always had problems installing upgrades over top of other versions, even if those older version were supposedly removed.
There were always registry files left behind that screwed things up.
It did work incidentally, but Cyberlink needs to update that page in my link,

Please let them know; we are just users here and have no more influence on Cyberlink than you do.

I'm glad it worked for you. .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

I sent a PM to CyberLink-Michael, but I guess it would be best to tell Cyberlink directly.
Thanks for replying incidentally. :

Quote: https://membership.cyberlink.com/support/product-faq-content.do?id=15695&prodId=1&prodVerId=1013

Does this apply to 13 when upgrading to 14 ?

Yes, this applies when upgrading from v13 > v14 as well

Michael Technical Support

Werde Facebook Fan

Thanks Michael, better late then never I guess.

Hi Jeff R 1,
please keep in mind that this is not an official support forum but for user-2-user communication. You may consider to get in contact with our support team for such kind of questions.

br
Michael Technical Support

Werde Facebook Fan