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Get the lifetime member ship for AnyDVDHD _ it's kind of expensive, but it's a one time shot and that's it. James and the others over at SlySoft do a good job of updating the encryption key removal. I've used it for years and have never been sorry, it's a great product ! :
If you're going to use a free Blu-ray player, use MPC-HC, not VLC _ VLC was never meant to play Blu-rays and doesn't do it very well.
Many videophiles over at the SlySoft forum will agree with me on this.
AnyDVD HD has a built in ripper to save the movies on the hard drive _ it saves it as an ISO file _ that file is then mounted on a virtual drive (free ware) and it shows up in Windows like a regular Blu-ray loaded into any standard computer Blu-ray drive.
Once mounted it can be played with any free Blu-ray player or Power DVD, if you wish.
SlySoft has a free virtual player "Virtual Clone Drive"
http://www.slysoft.com/en/virtual-clonedrive.html
As far as border cropping for Blu-rays _ generally no matter what encryption keys are removed, the format does not allow cropping.
MPC-HC does to a point in their "Video Frame" tool.
I don't know of any computer based licensed play that allows cropping with Blu-rays.
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Rather then have someone answer all those questions, wouldn't it be easier to use the trial and find out for yourself ?
The other alternative is to keep using you old versions of Power DVD and have SlySoft running in the back ground so all the new Blu-rays will play.
With SlySoft you can also you use free Blu-ray players like Media Player Classic Home Cinema.
AnyDVD HD also has a trial as well.
In the end though, if all you're doing is just playing commercial Blu-rays, then buying a stand-alone player is the way to go.
Playing Blu-rays on a computer is generally more labour intensive and more expensive.
People who have computer based Blu-ray players like to have their discs stored on a hard drive.
And as you know Power DVD will need to be updated to play new discs and eventually when new versions are released the old ones get phased out requiring that you pay an upgrade fee for the new version.
Back to the stand-alone Blu-ray player(s), I have a second generation Sony (very old) that still plays all the Blu-rays, but I stopped using it because the laser is failing.
If anyway computer based Blu-ray player is feeling slow it's usually an issue with your video card. How old is yours ?
Installing an SSD will certainly speed things up.
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Quote:
Jeff r1: Re: PayPal
Not necessarily. They will cover some things that were not bought from eBay depending on the digital item, who and the speed in which the dispute was made.
How did we get here? Steve never said that he bought it from a disreputable company; just that he can't use it (with no details) and can't get his money back (I guess he waited too long -- more than 30 days).
Steve, did you look at the Q and A here?: Link: http://www.cyberlink.com/support/purchase-faq-list.do Also you may want to start your own topic (thread) and ask for help here. It may be faster. We'll need a lot more information though.
I've had first hand experience with PayPal outside of eBay, unless something has changed, PayPal will only cover goods not received, not the quality of goods. Which means that if Steve has a phony key, PayPal will say "you have your key, it's not our problem that it's a phony key" With me it was Adobe Photo Shop, I received what looked like a proper installation disc, box and key. A little while later I was locked out of the software. I called Adobe and the key was indeed bad and PayPal wouldn't do anything about it, even with proof from Adobe "sorry, only covered for goods not received, not the quality of goods". I could have got a bag of rocks in the mail and it wouldn't have made any difference to PayPal _ expensive lesson learned.
And as far as Steve is concerned, he never did say where he bought it from, it was assumed that he got his product direct from Cyberlink (not my assumption) and if that's the case, all he has to do is create a support ticket, and as you know, they will look after Steve.
This whole thing with Steve looks suspicious, either he got a bad key from a scammer, or he is knowingly using a key and product from a torrent site which isn't working. He is now trying to get help through Cyberlinks forum because he knows that he can't go to customer service.
These are all assumptions on my part of course and until we hear back from Steve, if we do, that's pretty much the end of this. If Steve does answer here, he will be either very defensive of me accusing him of piracy for obtaining a Cyberlink product from torrent site OR he will be helpful and willing to help us help him _ it's either or with "key" problems.
It's also possible that Steve solved his problem through customer service after all...
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Quote:
I have the same problem right now. Purchased the product and now I can't use it. Tried the uninstall and re-install thing, still no satisfaction. No customer support and they basically took my money. I bought the full suite as well and never used the trial version but the damn thing will not work. Piece of crap and I will never purchase anything from them again. I'm going to flame them everywhere I can.
Where did you purchase it from, who's "they" ? It sounds like you were ripped off from some bogus third party seller.
If you paid for it with a credit card, you can get your money back, but you have to prove that the key is not genuine _ usually with a paper trail.
You're out of luck with PayPal though if it was purchased outside of eBay.
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Quote:
I just bought the PowerDVD 14 Ultra from Cyberlink and installed it in my computer. I was able to play standard DVDs and videos I previously created. However, I could not get this PowerDVD 14 software to play Blu-Ray movies. When I press on the play button of PowerDVD 14, it only shows a blank screen and freezes up. I also checked the Task Manager and it showed PowerDVD not responding. I dug into the stream folder of the Blu-Ray disc and clicked on the file (M2TS) and a display dialog box appeared with "PowerDVD does not support this file format". Additionally, I downloaded the Blu-ray and 3D Advisor software from Cyberlink to verify if my system is BD Ready. Every component in my system had a "PASS" rating. I have the following basic components in my system:
CPU: Intel(R) Core(TM)i7 CPU 860 @2.80GHz
System Memory: 4096
Operating System: Windows 7 Premium (64 bits) Service Pack 1
Graphics Card: ATI Radeon HD 4850
Blu-Ray Disc Drive: ASUS BW-12D1S-U
Software Player: PowerDVD 14 Ultra
Video Connection Type: Digital(with HDCP)
Monitor: HP 2709M
I would appreciate any help that you can provide.
Thanks!
Hmmm.
That's strange why the BD Advisor said you had an all pass for Blu-ray, according to this the bare minimum ATI card needed for Blu-ray is a 5000 series and at least a 6000 series for Blu-ray 3D.
http://www.cyberlink.com/products/powerdvd-ultra/spec_en_CA.html
I'm on a little laptop from HP and it's running an ATI 4200, which will not work with Blu-ray and yet the adviser said it's a pass, but in the "Advanced" screen it fails.
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I have this card on my computer which supports HDMI 2.0 and a max digital resolution of 4096x2160
http://www.evga.com/Products/Product.aspx?pn=04G-P4-2986-KR
One would need this as well to play the 4K format.
http://www.newegg.ca/Product/Product.aspx?Item=N82E16827129076
Cyberlink says it support 4K in Power DVD Ultra...
Rather then going out and buying this when it's released for god only knows at what sky-high price.
http://www.blu-ray.com/news/?id=15769&filter=rating30#comments
Of course the 4K discs won't be available until Christmas 2015, so I've read, but it would be interesting to know other peoples thoughts if this would work. Don't see why it shouldn't...
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OK, that makes sense, but it isn't motion blur, I can clearly see a marked improvement concerning the reduction if frame judder.
I finally got some answers back form Cyberlink and AMD. Cyberlinks response and this also concurs with what AMD said:
"In regards to your concern for BLu-ray playback, AMD Fluid Motion is available for desktop graphics card which supports this feature, such as Radeon R9 295X, Radeon R9 290X, Radeon R9 290, or Radeon R9 285.
Also, it can work with Intel CPU, like i7. For notebook graphics card, our escalation team are still waiting for AMD's confirmation."
The explanation is a little confusing when he mentions the i7 processor, he makes it sound like it can enable Motion Flow, which it can't.
AMD's response:
"Unfortunately, the R9-270X does NOT support Fluid Motion."
I can understand this because the 270x has only 1280 cores.
It may work in conjunction with the Kaveri AMD processor though, but I am not going to go there just to find out.
One thing I have discovered is that frame interpolation puts a huge demand on a GPU and in the case of SVP; the CPU as well.
I have been playing with this product and have found it to be a little better that what my projector is capable of.
http://www.dmitrirender.ru/
The screen shots are of my present card and the load that Dmitrirenderer is putting on it.
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OK, explain this then.
I can set my NVIDIA cards refresh rate to 23.976 refresh rate to match the native frame rate of a Blu-ray disc.
Input that into my projector which shows it as 1080 24p (it rounds it up, but it is still displaying 23.976 FPS)
I turn its frame interpolation feature on and it looks just as good as if I had chose a 60 HRZ refresh rate in the NVIDIA control panel.
Plus the fact that the projector still reports 1080 24p.
You can still interpolate frames at 24 fps, but the video is slowed down a bit depending on how many frames are interpolated in-between the original frames _ my AVR aromatically adjust the audio so things stay in sync.
Imagine a cartoonist drawing 24 frames to use up 1 second of film, if he wants his cartoon to look smoother he draws more drawings with in that given second, it still is 24 frames with in that second, but it will appear smoother because he's drawn smaller increments of a persons arm moving for example.
It depends how the algorithm is written as well, weather to interpolate 2, 4 or more frames in-between the original frames, from before and after.
The more frames that the algorithm demands the harder the processed has to work, weather it's CPU or GPU.
Fluid Motion is only adding 2 new frames into the mix and it still doesn't look that great _ to me anyway.
Do you have copy of "How To Train Your Dragon" ? If you do go to the scene where Hiccup is looking for toothless in the woods. There is a panning scene there of the woods that's a juddery mess. Fluid Motion almost takes care of it ( not enough frames interpolated). My projector is adding "four" I believe, and it's doing it all at 24 FPS.
Changing the refresh rate to 60 HRZ in the NVIDIA control makes no difference because the projector is still only working with the native 23.975 frames per second from the Blu-ray.
I guess it alll depend on how the algorithm was written.
This is the way I see it anyways.
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Yes on the drivers and the latest version of Power DVD _ it wouldn't work anyway with out the latest patch of Power DVD.
I found a better interpolation piece of software, but it takes a big GPU.
My GTX 760 was throttling itself at 80 degrees and causing problems. I'll probably get the 780 or 780ti to do the job.
As for price, I am in Canada so we pay more for things, plus the fact that Newegg here in Canada won't let us return high end video cards, even with a 15% restocking fee. We can only exchange for a defective product.
I bought mine from NCIX.ca, where I did end up returning it.
I'll write more when I get home, I'm at work right now.
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Odd behavior, it shouldn't be doing that and selecting Power DVD14 not to play a DVD automatically isn't really a fix.
Sound more like a bug that needs reporting, but a song as you happy. 
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Where you read that the 6800 card will do the trick is probably here:
http://www.cyberlink.com/products/powerdvd-ultra/spec_en_CA.html
On there spec page _ which is out of date because according to this article you need at least the R7-2xx series and above.
http://news.softpedia.com/news/AMD-Kaveri-APU-Highlights-Part-3-Dual-Graphics-TrueAudio-and-Fluid-Motion-Video-416847.shtml
This is where it becomes confusing, the article implies that one needs a Kaveri AMD processor as well to make things work _ well you don't. If you are gaming the Kaveri processor works with the R7 series GPU to run games better by allowing higher frame rates.
It also implies that the processor alone can run Fluid Motion, but it doesn't say that Fluid Motion can run with the just the R7 series card alone, that is why I went with an R9-290 card because I couldn't get any answers out of anybody, I wanted to make sure I had enough processing power to run Fluid Motion with the GPU alone since the my Intel processor isn't designed to work in tandem with the AMD GPU.
This is what bugs me, Cyberlink comes up with a new feature and doesn't (can't) tell anyone what's exactly required to run it. 
I was just pointed to the spec page by customer service by some guy reading from a script who knows nothing about it.
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Here's the question, how can Cyberlinks developers enable a function like AMD Fluid Motion and know absolutely nothing about the hardware that enables it.
This is my last unanswered question from Cyberlink support:
It's been very difficult collecting information on AMD Fluid Motion, if not impossible, I've posted in the AMD forum and started a support ticket there and even contacted Sapphire and have received no information.
It appears that in order to enable this function I would need a new AMD video card, but according to Korrigan's post I wouldn't need to update my processor to an AMD since he is using an i7.
http://forum.cyberlink.com/forum/posts/list/39728.page
On another forum it was concluded that an "A" series processor is necessary as well as an AMD video card.
http://forums.guru3d.com/showthread.php?p=4902299#post4902299
I don't mind spending money on a new video card, but it's going a bit far to buy a new processor and mother board.
So, do I need a new AMD processor as well ?
Any information on this is much appreciated.
It still remains unanswered...
So my MSI R9-290 came yesterday and it does work, but I found that one has to run a Blu-ray at 60Hz refresh rate for it to be enabled. So that means that somewhere along the way it's applying 3/2 pull down. If I set the refresh rate to 24 Hz, it doesn't work.
The function does not work AT ALL in Cinema mode, which I may create a support ticket to address this, but given the inability for Cyberlinks apparent lack of knowledge and interest in this matter _ well what's the point.
I am quite pissed off about that, it's like walking into a car dealership and having the salesman know nothing about the product, how fats it can goes, what fuel economy it gets etc.
You can just imagine the salesman saying "I have no idea about anything about the car, you'll just have to buy it find out for yourself". It's the same situation here...
It needs a high end video card for it to work, but I did find an article saying that an R7 series will work, but given the fact that my R9-290 is working quite hard (the fans ramp up a bit when it's enabled), I would go with a R9 series.
It's a matter of trade offs, the interpolation feature on my projector is better in some ways then AMD Fluid Motion is and vise-versa.
I don't think it warrants spending 500.00$ bucks on a new card, my Panasonic projector works just as well, so I may return the card.
If anyone is reading this and they have a interpolation feature on their display that they are happy with, I would say not to bother with Fluid Motion.
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I have the same settings in mine:
And I haven't even bothered to set the region code.
Player region code: Not Specified
Current drive - F:\
Title region code: Not Specified
Go into "Auto Play" in the control panel and make sure that Power DVD 14 isn't going to play the DVD automatically _ set it to "Take No action". I believe it's under "DVD Movie"
Save the selection, insert your DVD into the drive and play it with Windows Media Player.
Do you get prompted to select your region in Windows Media Player ?
If not then I would say it's an issue directly related with Power DVD14 and unless someone posts here with some more suggestions to fix your problem, I would create a support ticket.
You could try re-installing Power DVD14, sometimes that cleans up the registry.
Save your install file to the desk top and install it over top of what ever version you have now.
A more aggressive approach to this to totally un-install it, run CCleaners registry cleaner as many times as necessary until it finds nothing and then re-install it from the desk top again.
If it's an upgrade, you can still do a clean install _ install your upgrade version and you will be prompted to enter you old key from your previous full version. This will enable you to do a clean install from an upgrade version.
Doing a clean install rather then installing new versions over top of old ones sometimes can cure problems like your having.
Once you have installed a clean version, head over to the software update page and install the latest patch _ this time on top of what you have just installed _ restart your machine.
Again, this may help with your problem, but there is no way of knowing of this will work.
https://www.piriform.com/ccleaner/download
Be sure and choose the free version.
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Is it Power DVD14 asking for the region or Windows ?
Your new Pioneer Blu-ray player needs to have its region code set for DVD's only and in your case that would be region 1 _ USA.
Since we are talking about DVD's this does not apply to Blu-rays, there region is determined by the disc and that would be region A,B or C.
To set the region of your Pioneer player for DVD's go the "Control Panel" > Device Manager > DVD/CD-Rom drives.
Choose your Pioneer drive _ double click to open that.
In that window in the heading bar there will be "DVD Region"
Choose USA for your country and that should fix it to region 1
Also know that the DVD region code on a DVD rom drive is embedded in the drives firmware, so once the fifth and final choice is used up, that's what it will be set too and there is no way to undue it.
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Yes, this has happened to me, but I never paid any attention to it.
And you should create a support ticket.
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Here's the sticky:
http://forum.cyberlink.com/forum/posts/list/38221.page
The beta version of 14 also enables AMD Fluid Motion Video, if you have the right hardware, and I am still working on what hardware this is.
Use 13 until a Blu-ray comes along that won't play _ use the trial od 14 to see of it solves the problem and then buy an upgrade key.
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What's the format you saved it in ?
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Create a manual restore point as a precaution.
Uninstall all Cyberlink Power DVD products.
Go into "Documents" and delete the Cyberlink folder. (there may be more then one from different versions)
Install the free version of CCleaner and run its registry cleaner as many times as necessary until it finds nothing.
Restart and run CCleaner until it finds nothing.
Have your paid version of Power DVD on the desktop and install it from there > restart and load a Blu-ray _ let Power DVD load it automatically.
An odd thing about your screen shot, it says "CD Drive", it should say "BD-Rom Drive"
Just from the screen shot it looks like you're trying to play a Blu-ray with a simple CD reader.
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Quote:
Release note:
1. Adds support for AMD Fluid Motion Video, making Blu-ray playback visually smoother.
NOTE:
For this beta patch, the SR is different from the final GM4 patch build, so users CAN receive new patch release notification, and install the patch.
I've contacted customer support to find out if the AMD Fluid Motion works with NVIDIA and so far it's been a long drawn out process of submitting a dump file that's too big to send even when compressed, a dxdiag file and a BD adviser file.
I am also getting asked very redundant questions weather or not I am using HDMI or DVI connections _ why would I use a DVI connection, I wouldn't have any audio obviously.
So I asked what ATI/AMD card would work to enable AMD Fluid Motion and I was directed to this page.
http://www.cyberlink.com/products/powerdvd-ultra/spec_en_CA.html
It says that the AMD Radeon HD 6800 series or above will work _ that's not a very powerful card _ does it have the guts to interpolate frames at 1080p ?
I'm betting that the spec page hasn't been updated, so Micheal, what card will operate AMD Fluid Motion properly?
Also, people are saying there is a new update to version 14.0.4412.58, where is this update, all I can find is that it's the most recent trial and obviously people are not using the trial and activating it. So where is this update ?
And what does "SR" mean in your note ?
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According to the specs you need at least a 5000 series ATI card to even play DVD's
http://www.cyberlink.com/products/powerdvd-live/spec_en_CA.html
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Quote:
interesting. i don't have an amd card [atleast not a modern enough one,] is this like the pathetic trutheater motion / motion interpolation where it just kicks in for panning scenes and just looks wierd? is there footage of such demonstration? does nvidia currently have an equivalent?
I would like to know also if it works with NVIDIA, I asked customer service and they answered some of my questions, but not the one if it works with NVIDIA or not _ or how to make it work with NVIDIA.
The True Motion choice is greyed out while the Blu-ray is playing.
The function to split the screen, increase sharpness and brightness is there, but not True Motion.
I can go out and buy and AMD card, but I really hate the CCC, it's not user friendly at all.
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