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Good point. Perhaps PowerDVD should check to see if there is protection on the Blu-Ray disk before deciding if the link to cast should be on the menu or not?
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What I have for media is Movies and TV shows (mosty whole seasons).
And I have them nicely organized into directories and sub-directories.
If I add them to PowerDVD under Movies/TV then it is a huge pile, a mess, that ignores the organization I had created.
Even if I went to the effort of giving them a Genre it wouldn't be enough.
But if I add both directories under Videos then AT LEAST it allows me to browse them under the Folder names I gave them but it's only one level deep I think, so only marginally useful.
Still looking for an explanation of how to make PowerDVD handle this properly.
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On my PC I have an external hard drive H: that is full of "media". It is already divided into subdirectories. I have H:/Movies and H:/Photos and H:/Music and H:/TV. Within the Movies directory I have subdirectories titled Adventure, Comedy, General, Musicals, Rom-Com and SciFi. Similar for the other categories.
Inside PowerDVD 20 in the Media Library >> Movies/TV >> Movie Library I pointed PowerDVD to H:\Movies and under Media Library >> Movies/TV >>TV Shows I pointed PowerDVD to H:/TV. It loded all my content into the PowerDVD library. And I turned on the DLNA services.
Now when I go to my TV and switch the input to my DLNA server on my PC the "Videos" entry in the DLNA lists every single Movie and TV show/season all in one huge bucket, with no apparent ability to organize it in the way my original folder structure was organized. That makes over 100 pages that I need to scroll through and it's not even paricularly well sorted. That takes forever!! to load and it is useless to easily find something interesting to watch.
What am I missing? Maybe there is a way in PowerDVD to sort the entries and put them into subfolders that will appear in the DLNA selection screens? I don't know. What do you do?
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OK. Got it to work. The details of the solution came from Tech Support and I added to it to explain the further things that I saw. This is a solution, but it is NOT what you would want to see in an installatino program!
Please read the description and solution steps in the attached PDF file.
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OK. Got it to work. The details of the solution came from Tech Support and I added to it to explain the further things that I saw. This is a solution, but it is NOT what you would want to see in an installatino program!
Please read the description and solution steps in the attached PDF file.
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OK. Got it to work. The details of the solution came from Tech Support and I added to it to explain the further things that I saw. This is a solution, but it is NOT what you would want to see in an installatino program!
Please read the description and solution steps in the attached PDF file.
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OK. Got it to work. The details of the solution came from Tech Support and I added to it to explain the further things that I saw. This is a solution, but it is NOT what you would want to see in an installatino program!
Please read the description and solution steps in the attached PDF file.
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OK. Got it to work. The details of the solution came from Tech Support and I added to it to explain the further things that I saw. This is a solution, but it is NOT what you would want to see in an installatino program!
Please read the description and solution steps in the attached PDF file.
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Good detailed description.
Yours is the 4th instance of this happening that I see in the Forum - stuck at 96% and messed up the USB devices. The instances cover July, Sept and Dec this year. Everyone seems to find some way to reboot their system and it LOOKS like it probably mostly completed so we've all carried on.
I have reported this to Tech Support because, as I have been informed, their is no Tech Support on this Forum. It's only been a few days but I have not heard back from them yet.
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Me too RobCom. I see that you have the post marked as Solved, but I don't see a solution.
It happened to you in September and to me and another fellow in this Forum in late December. So that makes at least 3 people and therefore it's less likely to be "pilot error" or caused by some bad Windows config.
I also have reported this to Tech Support a few days ago but have heard nothing back - maybe they're busy over Christmas season?
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Quote
Understood that you want to install powerdvd right away after you bought it.
But, just wait for a bit more hours or days with certain patience when you contact cyberlink.
I believe that it is not an over-asking on this Christmas shopping and extremely terrible season as the COVID-19 outbreak got much worse and most of companies are running their business with relatively limited resources.
Perhaps you can try the installation on other platforms if you have other PCs as well.
What is your point? That the softweare will operate differently if I wait a few days?
I see no reason to delay trying to install, or to delay reporting an issue. I understand that solutions may be slow to arrive given the season and the state of the world.
I have no other machine to attempt the installation, butI think it is important that two different users have reported very similar issues on fresh installs with the USB environment getting messed up. That makes it less likely that either of us have merely done something dumb, and more likely that there is a fault that needs fixing ... in the fullness of time.
As I have been advised at other times on this Forum, there is no technical support here. I have alredy raised my issue with the proper Technical Support and I was trying to help this other person with the problem to recognize that there is a better place to report the problem and to expect to get answers.
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I had the same problem - stuck at 96% and USB devices getting messed up. You're not alone!
I have reported this to Tech Support but no one has replied to me yet.
Ticket #CS002278190 which was a followup to ticket #CS002278143.
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It sounds like my issue is the same as https://forum.cyberlink.com/forum/posts/list/84074.page
As recommended I have reported this to Tech Support but I have heard nothing about it since.
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I had a disk in the drive and was using PowerDVD 20 to play it. Then the battery on my notebook ran outand everything died FAST.
I plugged in and restarted and went to keep playing the disk. When PowerDVD started and saw the disk in the drive it gave me a choice of Resume or Restart. Sounds great, right? But no matter which one I picked it made the grey box saying that it's reading the disk, counts up to 100% and then it goes back to the Resume/Restart choices - no video plays.
Shutdown gracefully, restarted it all and saw the same behaviour.
I tried to play a different BD that has never been played before and I got the SAME choice of Resume or Restart!
I changed the setting to tell it to always play from the beginning instead of asking me and that didnt have any effect.
I kind of feel like the battery fail left some software breadcrumbs that never got cleaned up and now the program keeps trying to finish off what it was last doing. If so, that means I need some way to "reset" it so that it forgets about the breadcumbs and starts fresh.
I suppose I could uninstall and reinstall but ... any better ideas?
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The main reason I bought PowerDVD 20 was because it said it supported Casting to Chromecast on my TV.
I seems that was a slight over-statement, right - it will cast certain file types from my media library but it does NOT seem to want o cast a Blu-ray movvie in my Blu-ray drive. I suppose I could spend hours ripping/pinning and converting the movie to save it on my media hard drive, but that more than somewhat eliminates the spontineity of watching a movie!
So tell me if I have it wrong. Is there a way to pop a BD into the drive and stream that to my TV?
Or should I return the software for a refund?
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It's now 2 or 3 hours later and the installation window is STILL stuck at 96%.
What do you think I should do? Is there an installation log file I can check to see just where it has stopped?
I'll leave it run over night and hopefully you will have answered me in the morning.
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I think I'm past the 7zip problem.
I clicked OK and it "cleaned up" after itself.
I downloaded the installation EXE again and I rebooted the machine.
Started the install again.
This time it didn't complain as it passed the 66% mark.
It is now at 96%.
There were no error messages, but it's a good 45 minutes stuck at 96%.
Setup.exe is using 0% CPU, 36 Mb of memory, no disk or network or GPU ... basically it's asleep.
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The title says it all. Just purchased PowerDVD 20 Ultra, got the download and started installing and I get this error at about 66%. What do I do now?
I had previously downloaded and installed (successfully) and run the PowerDVD 20 free/Essentials version. It worked fine, that's why I bought the Ultra version.
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