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Install stops at 96%? Removes second monitor and several usb devices?
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Hey y'all, I must say I have NEVER had anything like this happen before, I uninstalled my old version of PDVD, installed the new PDVD 20 and during the install my second monitor was removed, along with my mouse, then my keyboard and my camera.....and then the stopped installing at 96%???


I had to reset my pc....

What one earth causes this to happen?


It seems after resetting my PC it shows PDVD 20 as installed and it seems to play dvd's and videos, BUT, I don't feel good about this at all!!


I have seen a post about this saying that possibly waiting up to 2 hours? and see what happens? I do NOT boot into safe mode for any reason.

I don't usually complain but, THIS is unacceptable.



is there a patch or somehting or a way to check that it is fully installed??? I am not comfortable with going through this again...

This message was edited 1 time. Last update was at May 22. 2020 22:14

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QC2.0 [Avatar]
Contributor Private Message Joined: Apr 27, 2016 04:02 Messages: 439 Offline
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I still suggest you try reinstall powerdvd in the Windows safe mode:
https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode


If it doesn't work either in the safe mode, contact cyberlink in their support center to get further helps.
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Quote I still suggest you try reinstall powerdvd in the Windows safe mode:
https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode


If it doesn't work either in the safe mode, contact cyberlink in their support center to get further helps.


I'll try, but the last time I went into safe mode it locked me out of my windows account when I booted back into windows, I don't even remember how I got my profile/account back, I just kep messing with it.

No new application should ever "have" to be installed in safe mode.

I'll just email tech support if it doesn't work. They have got to know about this.
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