PowerDVD 19 Ultra doesn't work with PowerDVD remote

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bas1945

Newbie Joined: Jan 11, 2020 06:50 Messages: 3 Offline

Solved by

Jan 11, 2020 13:10

Hi, dear friends! Please tell me why PowerDVD remote doesn't work with PowerDVD 19 Ultra edition? Remote can't find my Notebook at all.

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Jan 14, 2020 04:44

1. Check the FAQ:
https://www.cyberlink.com/support/faq-content.do?id=16988
https://www.cyberlink.com/support/faq-content.do?id=15685

2. Ensure your notebook and your phone are connecting to the same WiFi spot.

3. Ensure there is no aggresive firewall protection on your laptop to block powerdvd from broadcastingm, which aims to let powerdvd remote app locate the laptop (installed with powerdvd) in the local area network.

Contact cyberlink support if the above tricks didn't resolve the concern.

This message was edited 1 time. Last update was at Jan 14. 2020 04:44

bas1945

Newbie Joined: Jan 11, 2020 06:50 Messages: 3 Offline

Jan 19, 2020 12:46

Quote 1. Check the FAQ:
https://www.cyberlink.com/support/faq-content.do?id=16988
https://www.cyberlink.com/support/faq-content.do?id=15685

2. Ensure your notebook and your phone are connecting to the same WiFi spot.

3. Ensure there is no aggresive firewall protection on your laptop to block powerdvd from broadcastingm, which aims to let powerdvd remote app locate the laptop (installed with powerdvd) in the local area network.

Contact cyberlink support if the above tricks didn't resolve the concern.

Thank you for reply. But i did all these steps several times and they didn^t help..

This message was edited 1 time. Last update was at Jan 19. 2020 12:48