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No, it is not correct. I've had several across USA test with different browsers, we still all see at least 2 different versions of "Recent Topics". If you just hit "Recent Topics" while on the page, about 1 in 5 refreshes will show a different set of recent topics.

Additionally, the line spacing has changed for a "Enter" key when replying to posts which results in double lines as seen in your post and many others.

Jeff


Hello Jeff,

CyberLink RD is still researching the recent topics issue, and suspect it is some kind of error in the function they created to transfer forum data to all servers. It is proving difficult to determine the root cause, so it will take some time to fully resolve. They are working on it though.

As for the line insertion of line breaks, this has been fixed. Thanks for reporting.

Because the recent topics loading issue is a known issue that is under investigation by CyberLink RD, we will change the subject line to clearly indicate the issue, close this thread, and post when it has been resolved.

Regards,
Admin
Hi Jeff,

Interesting, as it is reported to be normal in Asia and Europe.

Thanks for updating. I have passed this on to CyberLink RD.

Regards,

Admin
Hello,



This should be fixed now. Thanks for reporting.



Regards,

Admin
Dear All,

Microsoft has now announced that as of January 10, 2023 it will no longer provide technical support for Windows 8.1.

As a result, it is unfortunately no longer feasible for CyberLink to maintain the required security and multimedia feature compatibility within our products under Windows 8.1 after this date.

Please check the FAQ's below for the full details:

English: https://www.cyberlink.com/support/faq-content.do?id=27521
中文(简体): https://cn.cyberlink.com/support/faq-content.do?id=27522
中文(繁體): https://tw.cyberlink.com/support/faq-content.do?id=27523
Deutsch: https://de.cyberlink.com/support/faq-content.do?id=27524
español: https://es.cyberlink.com/support/faq-content.do?id=27525
français: https://fr.cyberlink.com/support/faq-content.do?id=27526
italiano: https://it.cyberlink.com/support/faq-content.do?id=27527
日本語: https://jp.cyberlink.com/support/faq-content.do?id=27528
한국어: https://kr.cyberlink.com/support/faq-content.do?id=27529

If you have any specific concerns, please contact CyberLin Customer Service directly:

https://membership.cyberlink.com/support/customer-services.do

Regards,
Admin
Hello,

Please be advised the following forums have been discontinued due to extremely low traffic, and becoming magnets to spammers:

- CyberLink Media Suite
- MediaShow & Media Espresso
- PowerProducer
- DirectorZone
- MoovieLive
- General info regarding 4K/2K Ultra HD and Blu-ray Discs (ENU)
- Check whether your PC is ready to play Blu-ray Discs and 3D Content (ENU)

If you have a question regarding a product in Media Suite, please post in the specific product forum if available, If you have DirectorZone questions, you can use PowerDirector. If you have a MoovieLive question, please post in PowerDVD forum.

If you have a question about an old product whose forum has been discontined, please contact CyberLink Customer Service.

Regards,
Admin
Hello,

We’d like to announce that today, September 30, is PIX’s last day as a moderator of the PhotoDirector, AudioDirector, ColorDirector, and several other forums.

We can’t thank him enough for going above and beyond to help users, and teaching many of us how to get the most out of the software.

Thank you PIX, and we truly hope we’ll see around the forum now and again.

Regards,
Admin
Hello,

As some of you may have noticed, we are under a bit of a spam attack. Spammers are posting constantly for the last few hours.

We have temporarily turned on post moderation on most forums, which means all new posts need to be reviewed and approved before posted.

Thank you for your patience and understanding, as we will moderate the posts as fast as we can.

Regards
Admin
Dear All,

CyberLink has terminated the use of legacy TLS 1.0 and 1.1 Internet connection protection technology on all of its websites and software features that require an Internet connection.

Users can no longer browse CyberLink websites or activate software via an Internet connection on older Windows operating systems (e.g., Windows XP, Windows Vista).

Please check the FAQ's below for more details:

English: https://www.cyberlink.com/support/faq-content.do?id=27237
中文(简体): https://cn.cyberlink.com/support/faq-content.do?id=27238
中文(繁體): https://tw.cyberlink.com/support/faq-content.do?id=27239
Deutsch: https://de.cyberlink.com/support/faq-content.do?id=27240
español: https://es.cyberlink.com/support/faq-content.do?id=27242
français: https://fr.cyberlink.com/support/faq-content.do?id=27241
italiano: https://it.cyberlink.com/support/faq-content.do?id=27243
日本語: https://jp.cyberlink.com/support/faq-content.do?id=27244
한국어: https://kr.cyberlink.com/support/faq-content.do?id=27245

Regards,
Admin
Hello,

Yes, experienced here as well most of yesterday. I have been informed by CyberLink RD that it was a database issue that has been rectified.

Regards,
Admin
Hi Tomas,

Yes, the moderators got it as well.

The user has been banned and the info passed on to the RD team to invertigate.

Moderation note: email address was removed from original message.

Regards,
Admin
Hello,

I experienced it as well. I passed on the information to forum RD team.

Regards,
Admin
Hi Jeff,

Same results for me here. It has been reported to the forum RD team.

Regards,
Admin
Thanks Jeff,

We have already reported this to RD and are waiting for them to resolve.

Thanks
Admin
Hello,

This is not a community forum issue, so will move thread to PowerDVD 21.

Regards,
Admin
Dear All,

CyberLink is aware of the recently disclosed security issue for the Apache Log4j utility, a commonly used component for logging requests.

We want to inform you that none of CyberLink's software products or web services use versions of Log4j that are affected by the vulnerability.

CyberLink products and services are focused on protecting our users and customers, and we are continuously monitoring any and all cybersecurity issues.

If you have further concerns about the security of our products, please contact CyberLink customer support to let us know.

Regards,
Admin
Hello,

Today there was an issue with the CyberLink Community Forum where users could not start a new thread.

We have learned that CyberLink RD has fixed this issue. We apologize for the inconvenience it caused.

Regards,
Admin
Hi Jeff,

Thanks. We have isolated it and are asking RD to figure out what went wrong.

Regards,
Admin
Hello Barry,

We believe this is a server issue, as there are no permissions on individual accounts to restrict them from forums. We have passed on the information to the server team at head office, and hope it is resolved soon.

We apologize for the inconvenience.

Regards,
Admin
Hello Optodata,

Thanks. CL RD is aware of the current forum issues and are working on it.

Regards,
Admin
Hello,

We are pleased to let you know that PowerDVD 21 is now available!

For users who have a current subscription to PowerDVD 365 or PowerPlayer 365, you can download the update to versions 365.21.1519 and 365.21.1510 respectively, via the CyberLink Application Manager (CAM) app.

To update to these versions, launch the CyberLink Application Manager (CAM) program and then click the Download button next to the PowerDVD 365 or PowerPlayer 365 programs on the My Programs tab. If you do not have CAM installed, you can download it for free here:

https://www.cyberlink.com/downloads/application-manager/download_en_US.html

Check out this latest PowerDVD video below to see what's new, or download the free trial version here to see for yourself!



Regards,
Admin
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