Microsoft has now announced that as of January 10, 2023 it will no longer provide technical support for Windows 8.1.
As a result, it is unfortunately no longer feasible for CyberLink to maintain the required security and multimedia feature compatibility within our products under Windows 8.1 after this date.
Please check the FAQ's below for the full details:
Please be advised the following forums have been discontinued due to extremely low traffic, and becoming magnets to spammers:
- CyberLink Media Suite
- MediaShow & Media Espresso
- PowerProducer
- DirectorZone
- MoovieLive
- General info regarding 4K/2K Ultra HD and Blu-ray Discs (ENU)
- Check whether your PC is ready to play Blu-ray Discs and 3D Content (ENU)
If you have a question regarding a product in Media Suite, please post in the specific product forum if available, If you have DirectorZone questions, you can use PowerDirector. If you have a MoovieLive question, please post in PowerDVD forum.
If you have a question about an old product whose forum has been discontined, please contact CyberLink Customer Service.
We’d like to announce that today, September 30, is PIX’s last day as a moderator of the PhotoDirector, AudioDirector, ColorDirector, and several other forums.
We can’t thank him enough for going above and beyond to help users, and teaching many of us how to get the most out of the software.
Thank you PIX, and we truly hope we’ll see around the forum now and again.
CyberLink has terminated the use of legacy TLS 1.0 and 1.1 Internet connection protection technology on all of its websites and software features that require an Internet connection.
Users can no longer browse CyberLink websites or activate software via an Internet connection on older Windows operating systems (e.g., Windows XP, Windows Vista).
CyberLink is aware of the recently disclosed security issue for the Apache Log4j utility, a commonly used component for logging requests.
We want to inform you that none of CyberLink's software products or web services use versions of Log4j that are affected by the vulnerability.
CyberLink products and services are focused on protecting our users and customers, and we are continuously monitoring any and all cybersecurity issues.
If you have further concerns about the security of our products, please contact CyberLink customer support to let us know.
We believe this is a server issue, as there are no permissions on individual accounts to restrict them from forums. We have passed on the information to the server team at head office, and hope it is resolved soon.
We are pleased to let you know that PowerDVD 21 is now available!
For users who have a current subscription to PowerDVD 365 or PowerPlayer 365, you can download the update to versions 365.21.1519 and 365.21.1510 respectively, via the CyberLink Application Manager (CAM) app.
To update to these versions, launch the CyberLink Application Manager (CAM) program and then click the Download button next to the PowerDVD 365 or PowerPlayer 365 programs on the My Programs tab. If you do not have CAM installed, you can download it for free here:
Thanks for your suggestion. We have talked it over, but since PowerDirector for Mac will mostly catch up to PowerDirector for PC we are not sure there is a need for a separate forum. We don't currently have separate forums for PDR Android and iOS, or for PhotoDirector, so not sure it's required.
QuoteSo there is no way to insert an image from my PC inline in my post, i.e. between paragraphs of text? For example:
and more text here ...??
Hello,
Sure there is, but you must first upload the image to an image sharing site like https://imgur.com/. You then click the "Insert/edit image" button above where you type in your text, and then input the shared image's URL in your post.
QuoteI noticed two different changes in forum behavior today.
1) The first is that if I copy a forum address, such as the one for the PDR19 & 365 Read Me Before Posting guide: https://forum.cyberlink.com/forum/posts/list/83321.page what actually gets pasted into the forum's text box is the title of that discussion: "Read Me Before Posting - Suggestions to Get the Best Results (cyberlink.com)" but it doesn't seem to be an active hyperlink.
The only way I can paste the actual URL is to not copy a critical component (like the full leading https) or paste the full link an a text editor and remove something like the leading h.
If I paste the full link into the forum's Link tool
both the URL and Text to display fields are filled with the full URL text. That's never happened before.
2) The other strange issue is that the forum index page is showing phantom entries.
As the composite screenshot shows, there is a single reply to the OP in the Can PD19 play videos created in PD12? discussion by JL_JL @ 14:44, but the index page shows a non-existent reply from me at 16:04:
I hope someone can look into these issues and let us know if any are intentional.
Hello,
We got a reply for the CL.com team in Taipei today. The first issue was fixed, and we have this info about the second copying and pasting issue:
"As a result of our investigation, it’s considered as a compatibility problem between Chromium Edge and the third-party text editor we used on CL forum. RD has reported it to them. Hope they will release an update. Would you please suggest forum users who faced the situation trying a different browser? Chrome & Firefox work without the problem in there tests."
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