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What can I do if I cannot use Chrome/FireFox to access the CyberLink website?
Administrator Location: Xindian Dist., New Taipei City, Taiwan (R.O.C.) Joined: Jun 29, 2012 04:52 Messages: 212 Offline
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Dear Forum Users,

This problem may happen when you have Bitdefender 2019 installed and you try to access the CyberLink website using Chrome or Firefox.

Kindly be advised that this issue has been acknowledged by Bitdefender and they are working on a fix. Before the update is released, please try the steps below as a workaround.

1. Open Bitdefender main interface and click on Protection on the left.[/list]
2. Click on Exceptions under Online Threat Prevention and add CyberLink website to the list.[/list]

For any questions about the steps above, please contact Bitdefender support team.

Or, you may access CyberLink website using IE or Edge as a temporary solution.


This message was edited 1 time. Last update was at Dec 17. 2018 04:53

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