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whenver i click on background music or sound effects, it gets stuck at importing media and takes much time. anything i can do?
Is there any way i can put live realtime wall clock in video editing?
How do i edit and change aspect ratio of video for instagram reels?
under 30 days guarantee i want refund for pd 365 plan and as told by support, i had to visit 2checkout site but when i click order details it keeps on loading forever. what should i do? i need refund
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You didn't provide any of the requested audio details so a little difficult to just guess my response. If the mkv file has DTS audio, PD21 will add that to the timeline with no errors, it simply won't load any audio with it, the audio track will be blank in the timeline.

To upload, somewhere, not sure why you need PD at all.

If you want to edit this file in PD21, you have no choice but to convert the audio, if in fact it is DTS or some other unsupported format and this is the lack of audio issue. One does not need to necessarily loose quality.

Jeff

audio is most probably dts master audio or dts x. I want to trim full movie and make clips out of it. i dont know how to do this with PD.
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Post the details of the file from https://mediaarea.net/MediaInfoOnline so one can see which audio format is contained in the mkv file.

Change what ever created the mkv to a supported audio format or use a format conversion utility like HandBrake to create a compatible file of similar resolution and quality.

Jeff

i dont want to loose quality as it is true 4k uhd original disk quality and i want to upload as it is
I just subscribed to pD 365 but sadly it is not able to support audio of .mkv video file. I can see video plays fine but without audio. What should i do? any way?
i saw this full page of errors but nothing helps
ok today i installed new 4k samsung monitor and i played with some intel sgx settings and enabled them but still i got 2 different errors two times. Can anyone help and see error codes
I am trying to play .MOV file 4k but it is showing black screen only. is it not supported?
Quote I assume you're looking to download multiple clips that you're interested all at one time, and not every single available clip.

Either way, just use the normal app mouse selection method to select any or all clips (click on one clip then hold down the Shift key and click on the last clip in the range, or type Ctrl+A to select all clips) then right-click on the selection and choose Download.

how do i download video intro room all videos at once
Quote Have your download problems been resolved?
I see that you have a lot going on at the same time, including a pending restart for a windows update? It may be that your system had to do too much at the same time.
I had a download issue once, which was caused by a folder which PD wanted to use which was shielded of by the windows security software.

i have genuine windows 10 and no update pending. i have high speed fibre net 200mbps
i mean wow this software is just wow. first it was not able to download properly it was stuck many times now when i download any video file it is stuck at 100% wow. I think its time to get my refund
why there is no option to download all soundclips/music at once? it takes much time to download one by one
i have bought region c bluray but i am from india, will changing setting in powerdvd will make it work?
it has been 4 days , this software has become so slow , after clicking on movie title, it gives balnk black screen for 15 seconds then busy mouse icon appears then movie starts. what should i do
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I dont think that powerdvd can play UHD Blu-ray on an Nvidia GPU.

ok i used intel gpu though intel sgx is enabled but powerdvd still says it is not what should i do
i am playing original bluray disk from my internal drive wh16ns60 but if i apply true theatre setting and increase settings, movie stars to show much grains though it is original bluray. is it not good to apply ture theatre?
Quote Just to give everyone a heads up, I messaged ASUS Product Support about the Z590 motherboards (since they do support 10th gen Intel CPUs) and none of the Z500 (Z590) series motherboards from Asus at least (and I think this applies to all the other motherboard brands: MSI, Gigabyte, ASrock, etc.) supports Intel SGX (got removed in that motherboard generation) for playing 4k UHD bluray content, even if they have a HDMI port that supports 1.4b to 2.0 on the motherboard itself. Going to assume only Z490 (I do own a Z490 board already that has one of these already and has the Intel SGX feature on it and HDMI 1.4b (4k 30 fps only) on it already and does work with the PowerDVD software) and before supports both the Intel SGX and the HDMI port on the same board needed to play the content with 7th-10th gen Intel CPUs of course.

I thought this info would be useful for Cyberlink to have in there System Requirements to be updated on which motherboards exactly that supports 10th gen and below support, only Z490 and below supports this.

hey hi i just got lg wh16ns60 uhd drive , my question is can i directly play 4k uhd movies with my specs below:
i9 10900k
MSI Z490 TOMAHAWK
32gb ddr4 ram
also if i want to play normal bluray can i use nvidia gtx 1650 and for 4k uhd intel onboard?
thanks
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I dont think that powerdvd can play UHD Blu-ray on an Nvidia GPU.

not an issue i can use on board intel uhd 630 as well
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