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slow powerdvd 21 ultra
hardcore_gamer29 [Avatar]
Newbie Joined: Aug 31, 2021 00:54 Messages: 41 Offline
[Post New] Feb 27, 2022 23:50
it has been 4 days , this software has become so slow , after clicking on movie title, it gives balnk black screen for 15 seconds then busy mouse icon appears then movie starts. what should i do
Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
[Post New] Feb 28, 2022 21:38
Hello,

Definitely not common behavior. Maybe try reinstalling PowerDVD. If that doesn't help, then contact customer service:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
PowerDVD Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
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