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power dvd 21 ultra black screen
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hardcore_gamer29 [Avatar]
Newbie Private Message Joined: Aug 30. 2021 21:54 Messages: 34 Offline
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I am trying to play .MOV file 4k but it is showing black screen only. is it not supported?
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Forum Moderator [Avatar]
Contributor Private Message Joined: Feb 26. 2018 22:01 Messages: 513 Offline
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Hello,

PowerDVD supports MOV (H.264/alpha PNG) playback. What is the codec of your MOV file? You can also try downloading and installing QuickTime Lite and see if that helps add the codec you need.

Cheers
PowerDVD Moderator Please direct any sales or technical issues to CyberLink's customer support team:

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