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power dvd 21 ultra black screen
hardcore_gamer29 [Avatar]
Newbie Joined: Aug 31, 2021 00:54 Messages: 41 Offline
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I am trying to play .MOV file 4k but it is showing black screen only. is it not supported?
Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
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Hello,

PowerDVD supports MOV (H.264/alpha PNG) playback. What is the codec of your MOV file? You can also try downloading and installing QuickTime Lite and see if that helps add the codec you need.

Cheers
PowerDVD Moderator Please direct any sales or technical issues to CyberLink's customer support team:

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