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I'm also reinstalling the manager, GPU drivers, as well as PD 365.
Since reinstalling everything, PD seems to be its old self again.
Thanks for all the help!
In the 5 years I've been using PD, it's NEVER chrashed once on me, so I hope Y'all can understand the pannic in the first post, LOL!
I'm so glad, that whatever was happening, has now resolved itself, WHEW!!!
I'll keep Yall updated on how things go moving forward.
Thanks again for all the help!
QuoteAs this is a user forum, all we can do is share our experiences including that there haven't been many reports of crashes with any recent updates.
You may want to contact CL tech support and see if they can help diagnose the issue, and you can reach them here.
Although you haven't shared any technical specs of your system, you might want to try the steps exactly as shown in this post to see if they can stabilize any underlying issues.
Thanks so much for the info!
My system is as follows:
MB Gigabyte TRX 40 AORUS Pro WiFi
CPU Ryzen Threadripper 3960X
RAM Samsung DDR4 128GB
GPU nVidia RTX 2080 Ti Founders Edition
SSD X2 Samsung 970 Evo Plus 2TB
OS Windows 10 Pro 64bit
I'll try those tips, and see if it helps.
In the years I've used PowerDirector, I've never had it crash before.
Now, all of a sudden, all it wants to do is crash...
I'm so frustraited right now, I don't know what to do!
Been using PowerDirector 365 for years, flawlessly!
Then, tonight, I went to edit a short video clip, from my PS5 Share Factory, and BOOM!
Crash, crash, crash, CRASH!
I disabled GPUaccelleration, CRASH! Re-booted, CRASH! Not sure what's going on, but when something doesn't work properly, I'm forced to move on.
Editing is my livelyhood. If I can't edit, I'm done!
So, if this issue isn't fixed quickly, I'll be cancelling my subscription, and looking elsewhere for software that works!
I know there's an issue, because it's doing the same thing on my laptop, running Windows 11!
Please, I don't want nor need snarky comments "Well, it works for me..."
Something has happened with the last update, and now, it's crashing like crazy!
I haven't deleted and reinstalled, yet, because the short video I was working on, I was finally able to finish it.
I've started working on another video, and so far, the crashing has stopped.
I've reenabled GPU acceleration, because the next project is working with 4k video clips, and without acceleration, everything is too choppy and laggy to edit.
So far, it's working, but for how much longer, I don't know...
If it starts acting up again, I'll have to find another video editing system.
QuoteHmm, I see things a little differently. I agree that in the Edit module, unlocking the AR and changing the crop rectangle will always cause PD to completely fill one side of the image, even if you draw the box to be much smaller. This is a big problem and someone should report this to CL.
However, when I use the Crop tool in the Adjustment module, everything works normally when I unlock the AR. So for me, using the Adjustment tool still works normally even though it looks like Tony is seeing the same problem there as well.
Here's a quick video showing what I'm seeing with PhD365 (version 14.1.1130)
Thanks so much! Until this get's fixed, I can now use the crop function agian.
I use cropping A LOT!
Since the last update, I can no longer crop any images, with the cropping tool.
Why? Because the crop windo keeps snapping, even with crop snapping turned off!
Please watch the video, and you'll see what I'm talking about.
The other day, I was editing a video, which contained two videos.
I was using key framing on one, to transition opacity for the scenes.
When I tried to use key framing on the other clip, to pan/zoom, it kept defaulting back to the other clip.
I did finally get it to work, by double clicking the clip, and editing it in a seperate window, but boy what a pain...
Been using PD 365 for years, and this is the first time I've had any issues like this.
I'm running Win10 Pro Ver 10.0.19045 Build 19045
I also ran into the program crashing (First time ever) and it really took me aback.
I hope the last update didn't do something, to a perfect program.
I uninstalled/reinstalled, and while it stopped crashing, the key frame issue still exists.
Is anyone else having this experiance?
I love Screen recorder, but for some reason, the last update of PowerDirector 365s Screen Recorder 4 isn't working.
I've tried everything, including deleting and reinstalling PD 365, but every time I click Screen Recorder 4, the program tries to start, and crashes.
I hope the next update rectifies this, because while I don't use it a lot, it's really handy when I do...
QuoteThere's no reason to lower your display resolution. You should see some benefit from changing the display scaling options in Windows: Start > Settings > System > Display > Scale and layout along with Advanced scaling options are where to look.
On my Surface Pro 3, I have text scaling set to 175% on its 12" 2160 x1440 screen. At lower scales the fonts are too small to be useful. Google for additional tips.
The way my system is already layed out, the scaling works perfectly with everything, except PD17.
If I scale it up further, it blows up everything way too big, in order to make PD17 look OK.
There must be something within the program to fix this...
I just got a new laptop with a 4k display, and Powerdirector 17 workspace words, labels, etc... are so tiny, it's almost unusable...
I've reas a few topics, but they all want me to lower my native resolution, which to me is unacceptable, because it makes all my other programs look huge.
Is there any setting, or adjustment I can change, to make it usable again???
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