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Cropping Is Broken!
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I use cropping A LOT!
Since the last update, I can no longer crop any images, with the cropping tool.
Why? Because the crop windo keeps snapping, even with crop snapping turned off!
Please watch the video, and you'll see what I'm talking about.

This message was edited 1 time. Last update was at Jan 30. 2023 21:02

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ynotfish
Senior Contributor Private Message Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9970 Offline
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G'day Kentucky Ranger -

You're right. I've just checked cropping behaviour in the Edit module in PhD365 & PhD13. With aspect ratio unlocked, the current build of PhD365 snaps all over the place, where PhD13 cropping actions are predictable & as expected. Same thing occurs in Adjustment too. (Incorrect)

I'm sure the people at CL are onto it, or will be soon!

Cheers - Tony

This message was edited 2 times. Last update was at Feb 01. 2023 14:34


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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8622 Offline
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Hmm, I see things a little differently. I agree that in the Edit module, unlocking the AR and changing the crop rectangle will always cause PD to completely fill one side of the image, even if you draw the box to be much smaller. This is a big problem and someone should report this to CL.

However, when I use the Crop tool in the Adjustment module, everything works normally when I unlock the AR. So for me, using the Adjustment tool still works normally even though it looks like Tony is seeing the same problem there as well.

Here's a quick video showing what I'm seeing with PhD365 (version 14.1.1130)

This message was edited 1 time. Last update was at Jan 30. 2023 22:02

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Quote Hmm, I see things a little differently. I agree that in the Edit module, unlocking the AR and changing the crop rectangle will always cause PD to completely fill one side of the image, even if you draw the box to be much smaller. This is a big problem and someone should report this to CL.

However, when I use the Crop tool in the Adjustment module, everything works normally when I unlock the AR. So for me, using the Adjustment tool still works normally even though it looks like Tony is seeing the same problem there as well.

Here's a quick video showing what I'm seeing with PhD365 (version 14.1.1130)


Thanks so much! Until this get's fixed, I can now use the crop function agian.
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8622 Offline
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I have reported the issue to CL on ticket # CS002606714
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ynotfish
Senior Contributor Private Message Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9970 Offline
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Hi optodata -

You are correct. I'm sorry for describing the problem wrongly.

The issue only occurs in the Edit module. Cropping in Adjustment works as expected

Cheers - Tony
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8622 Offline
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Tony it was your post that pointed out there was another cropping tool available, and that's thankfully the workaround until CL patches the bug 👍
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Forum Moderator [Avatar]
Contributor Private Message Joined: Feb 27, 2018 01:01 Messages: 572 Offline
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Hi,

Thanks for reporting. CyberLink has issued a hotfix:

https://forum.cyberlink.com/forum/posts/list/118374.page

Cheers
PhotoDirector Moderator

This message was edited 2 times. Last update was at Feb 03. 2023 04:40

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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8622 Offline
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They provided the same instructions and file to my support request, and after putting the new file in service I'm happy to say that the Edit module crop tool is working properly again
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