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Thanks for the response. I did this update, and the one for the nvida graphics card. Neither update has resolved the issue. I am in the process of installing all the other updates right now.
Any other ideas?
Thanks,
Scott
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I have just reinstalled PD12 on a Windows 8.1 computer. With a video in the timeline I am not seeing it in the preview window. At times I see a bar on the right side of the timeline, just above it, that indicates rendering is happening. After that completes a small frame of video appears in the preview window and a small green mark appears above the spot that was just rendered.
I have attached a clip showing what I just described. I have tried using shadow file enabled and disabled. I don't know if that has anything to do with my issue.
Please help.
Scott
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Thanks for all the input. My screen is 1920x1080. The computer is a Sony Vaio. I would add dxdiag, but I am having issues with javascript not letting me attach anything.
I am glad to find out that it isn't just my computer.
How will we know when Cyberlink has a fix? I guess it would be in an update? So I want fight this anymore for now.
Again, thanks for the help everyone.
Scott
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I went to the display settings. I adjusted every item in the drop down menu. All parameters changed on my browser, etc. but nothing changed in PD12.
My new computer has a screen about 1 inch larger. I don't know if that would cause the difference?
Are you running PD12 on windows 8.1? If so, can you tell me if the menu items font sizes are different between the two OS's?
I appreciate the input.
Scott
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I have a new windows 8.1 laptop. The letters in the menu items and numbers in the timeline are extremely small and hard to read. I have worked with the computer manufacture's tech support and they have no answers. This issue is pretty much with PD12 and some emails that come through.
I'd appreciate any ideas on this problem.
Scott
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When I added dxdiag2 to first message it didn't take. Here it is.
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I recently purchased a new laptop with windows 8 and upgraded to 8.1. I successfully burned one project without any trouble. I am now on my second project and am now getting a eC0030011 error. I have read a post from August 2013 regarding a similar issue. I have tried to produce the project. I don't get an error code, but after about 10 minutes the percent completed was still zero. Not sure if that is an accurate way to determine a "problem."
When I tried to burn with create folder I got the message. After reading previous post I removed the menu and tried burning without a menu and still had some issue. I tried to burn without creating a folder and no luck. Please let me know if you have any other ideas.
On this computer I have had for about two weeks the monitor is only about 70% brightness. After calling CS at Sony and their troubleshooting I was told that it appears there may be an issue in the OS and they are recommending a reinstall of it. Yet that issue was there when I burned my first project without problem.
Thanks for the help I know I will get. 
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I understand. No, no one is trying to sell avchd discs. Just my lack of knowledge and understanding what you said.
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Thanks for that info. I guess I have never realized that you could buy, let alone use, AVCHD discs. With them holding so much less than any other type of disc I don't think they would ever work for the type of video's I am making.
It is always good to learn about all options available and what can or can't be done. Again, I appreciate you chipping in with this info.
Scott
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Thanks Carl. That helps me understand better what's what. I didn't think to check things out on Wikipedia. I'll look that over to get a better grasp on things.
Scott
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Am I to understand that when you select "write to folder" that you are producing the project at the same time as burning the DVD? This would mean that you now you would have a finished, rendered project ready to burn another DVD if needed?
Can you refer me to some info that would tell me when it's best to us MPEG-4 or other formats. The project I described to you isn't creating a HD video. But if I want to create the very best quality HD video burned to Blue Rae, or regular DVD, what are the best format choices. I think I realize that some of your choice in format depends on what device is going to be used to watch your project. But I'm just not sure what situations would require using AVI or MOV.
Thanks again for helping me out.
Scott
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Thanks your your response. Are you saying if I produce it first to create an MPEG-2 file, and if I burn direct to a DVD to do it in MPEG-4?
Guess I am still a little confused.
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Hello,
I am coping 8mm film to DVD by capturing it with a HD camcorder and exporting that into PD11. With the various rendering times involved with the different formats, I am wondering what would work the best and maintain the quality as it was captured?
I have been using MPEG4, but does anyone think that MOV, AVI, MPEG2, etc. would allow shorter rendering time and yet maintain a quality level that the average person can't tell the difference.
On most of the video I have to use Video Denoise, crop to 4:3, some color and white balance adjustments. Most projects run around one hours at about 4.3 GB. I sometimes use dual layer DVD's when needed.
I just bought a new Sony laptop with an i7 processor and a GT735M video card,(I think that was the number?) The video card has 2GB of memory with 8GB on the machine using Windows 8.
I attached the dxdiag files.
Thanks,
Scott
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Thanks for all of this. I will follow through on it right away.
My career was as a corporate pilot. Several years ago my health problems from being born with severe scoliosis and a club foot caught up with me. I have had to take medication that the FAA will not allow me to get a medical. With my back I have days that it's hard to do much at all. Most of my computer work is done laying on a couch with a remote keyboard and mouse.
I am doing these projects to learn and stay busy. I hate not being able to work full time, whether in aviation or something else. Even though I am on disability I still count myself very fortunate for family support and able to live in a nice, small house that I bought a little over a year ago.
Again, I really do appreciate your help and patience. I realize a desktop would give better performance, but I need to figure out how I can set things up and work with what I have to deal with physically. A laptop is much easier to move around and work with.
Thanks again,
Scott
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Here is another attempt. I followed your instructions to create the dxdiag attachment.
As you can tell, I am somewhat, (maybe more than somewhat ) unfamiliar with much of this. I hope this gives you what you need to help see if I can make my laptop perform better with PD.
Thanks again.
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I can record in 4:3. I still have a lot to learn working with HD. I just thought that recording 16:9 HD would give the slightest bit better improvement. I will switch to 4:3 and see if quality changes.
Here are is the dxdiag. I copied the system and display tabs. Let me know if you need the others.
Again, I appreciate you helping me on this.
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I tried rendering using AVI and it made no difference on rendering time with video enhancements, etc. added to it. I guess I will be using my Mac until I can afford a better laptop. If the film is in good shape I can still us PD as it has better features and flexibility with title screens and transitions, etc.
As for adding attachments I was leaving the description blank. I tried to add them on this response and will see if they go through. The attachments are a screen capture using a photo editing software that creates a jpg file. I captured the computer properties screen which is same as dxdiag.
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Thanks for your response Steve.
First, when I tried to attach my screen shots, I clicked attachments at the bottom. I then clicked on browse, found the file I wanted and clicked on it. The file showed directly to the right of the browse button and nothing was in the description field. Can you tell me what I did wrong there?
I am using a Canon Vixia HG20 camcorder. I can only adjust frame rate for recording and my output which can be 480i or 1080i. Right now I use 24fps and 1080i output. (what frame rate would you recommend? I can choose 24,30, or 60.) I have been creating MPEG4 files when I produce the videos. I will try creating an AVI file and see what that does.
When I removed all editing to my project; video enhance, white balance, etc.; the one hour project took only about one hour to render. So I guess that tells me something.
When you referred to a 10 to 1 ratio I am not really sure what you mean. Is that 10 hours of rendering for every 1 hour of video? The advertising for PD12 talks about faster rendering, or something along that line. Will I gain anything if I choose to go to PD12, or should I expect the same performance?
Thanks again for responding to my inquiry.
Scott
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I have this Toshiba and a HP laptop. The HP has a AMD A8-3500M APU with Radeon(tm) HD Graphics 1.50 GHz with 8 GB RAM. I have attached screen shots of this computers spec's.
The project I attached is 3.6GB, and 55 minutes long. I tried rendering this on both laptops and it took 12+ hours. Whether I produced the video first, or burned the project directly to a DVD, it took about the same time. If I find that I need to make a small change, like correct spelling on a title screen, the entire rendering process is repeated. On the setup options page the two options regarding hardware acceleration are not checked.
I removed and reinstalled PD11 on this computer to see if that would help, but it didn't. I had Geek Squad remote in and check everything on the computer; virus, settings, etc. All to no avail. Also about 18 months ago I had to reinstall the OS. Even after doing this I still had problems, but it is steadily getting worse.
I am coping 8mm reel-to-reel film using a camcorder in 1080 HD. My usual adjustments video crop, denoise, enhancement, adjustment and white balance. I also add simple title screens for each 3min. segment.
I completed this same project on my MacBook Pro using Final Cut Pro to edit. Of course this is comparing apples to lemons, but the Mac took about 1 hour to render.
I am considering upgrading to PD12 ultimate, but with the issues I am having I don't know if it is worth it.
Thanks to those of you that will look at this and get back to me. I have given all the info I can think of. Please let me know if you need anything else.
Scott
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Welcome to the forum. I see you are a new member.
I guess I have not noticed the zoom adjustment using the +or-. I always put the cursor at the top of the track, where the length of video time is, and move left or right with that. But I did have it stretched way out when the problem was happening. Just one of those weird glitches that came and went?
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Thank you
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