Small size letters in menu and timeline.

Scott61

Member Location: Wichita, KS Joined: Aug 20, 2011 04:43 Messages: 126 Offline

Solved by

Mar 19, 2014 19:22

I have a new windows 8.1 laptop. The letters in the menu items and numbers in the timeline are extremely small and hard to read. I have worked with the computer manufacture's tech support and they have no answers. This issue is pretty much with PD12 and some emails that come through.

I'd appreciate any ideas on this problem.

Scott Scott Wright
Wichita, KS

borgus1

Senior Contributor Joined: Feb 27, 2013 00:33 Messages: 1318 Offline

Mar 19, 2014 19:39

If you have not already done so...

Right-click on the START button, then on CONTROL PANEL. Click DISPLAY. Make scaling adjustments there to test how they affect the problem.

Scott61

Member Location: Wichita, KS Joined: Aug 20, 2011 04:43 Messages: 126 Offline

Mar 19, 2014 21:47

I went to the display settings. I adjusted every item in the drop down menu. All parameters changed on my browser, etc. but nothing changed in PD12.
My new computer has a screen about 1 inch larger. I don't know if that would cause the difference?
Are you running PD12 on windows 8.1? If so, can you tell me if the menu items font sizes are different between the two OS's?
I appreciate the input.

Scott Scott Wright
Wichita, KS

borgus1

Senior Contributor Joined: Feb 27, 2013 00:33 Messages: 1318 Offline

Mar 19, 2014 21:59

Assuming by "two O/S" you mean W7 and Win 8.1, it's unlikely that PD display would differ - unless there's a config difference or font missing on one of the systems.

Right-click the Desktop and click SCREEN RESOLUTION. Be sure that the monitor is set to the "recommended" native resolution of the monitor.

Also check for an updated video driver from the chip manufacturer's WEB site.

http://geforce.com/drivers
http://support.amd.com/en-us/download
http://www.intel.com/p/en_US/support/detect/graphics

This message was edited 1 time. Last update was at Mar 19. 2014 21:59

RobAC

Contributor Joined: Mar 09, 2013 18:20 Messages: 406 Offline

Mar 20, 2014 05:36

Scott,

What is your Monitor's stock / native screen resolution ?
It looks like PD has issues with high res. monitors see this link: http://forum.cyberlink.com/forum/posts/list/31746.page

Rob
PD 14 Ultimate Suite / Win10 Pro x64
1. Gigabyte Brix PRO / i7-4770R Intel Iris Pro 5200 / 16 GB / 1 TB SSD
2. Lenovo X230T / 8GB / Intel HD4000 + ViDock 4 Plus & ASUS Nvidia 660 Ti / Link: https://www.youtube.com/watch?v=ZIZw3GPwKMo&feature=youtu.be

Scott61

Member Location: Wichita, KS Joined: Aug 20, 2011 04:43 Messages: 126 Offline

Mar 20, 2014 20:53

Thanks for all the input. My screen is 1920x1080. The computer is a Sony Vaio. I would add dxdiag, but I am having issues with javascript not letting me attach anything.
I am glad to find out that it isn't just my computer.

How will we know when Cyberlink has a fix? I guess it would be in an update? So I want fight this anymore for now.

Again, thanks for the help everyone.
Scott Scott Wright
Wichita, KS

borgus1

Senior Contributor Joined: Feb 27, 2013 00:33 Messages: 1318 Offline

Mar 21, 2014 00:22

It's not certain that the issue in the thread referred to by RobAC is the cause. 1920X1080 is the resolution here - though not on a laptop - and all is well.

Again, confirm the video card's setting by right-clicking the Desktop and clicking SCREEN RESOLUTION. In general, the higher the res the smaller the fonts.