Messages posted by Big Mac Jason

Quote Please read this sticky: https://forum.cyberlink.com/forum/posts/list/50105.page#post_box_263484 for taking screen snapshots.

Go to the Create Disc module/Menu Preferences tab. You should now see four checkboxes at the bottom left. To the right of this you should see Playback mode: There should be a statement filled in. To the right is a button to Set your disc’s playback mode. Click this button and a popup window displays. Take a full screen snapshot and post it in your next message as an attachment. This will help us with your problem.

Use Reply to this topic and not Reply as there is no need to quote what is already posted to save forum space.

Thanks Tom! I figured it out last night thanks to your help. It was such a basic and obvious thing, I'm kind of embarassed but really appreciate your help

Quote Looking at the DxDiag.txt that you posted previously on Apr 15, you are on the initial 2026 build of PD15. You need to update to build 3424 or 2820 to fix all those issues you have.

Try this too: Uncheck all those checkboxes in Preferences/Hardware acceleration to see if it helps with your editing.

The current issue is caused by setting the Playback mode to 2 and having the auto menu timeout checked. Set it to the top one to fix it.

Thanks Tom. I have tried to find where you are referring to in regards to Playback mode. Are you talking about the playback mode for the project where it says movie or clip? Is it the playback mode when creating a new menu? In checking both, I couldn't see a setting for modes (except movie or clip) and where the auto menu timeout would be.

Sorry but I'm still a novice at a lot of this stuff. The project is now completed and I can burn without a menu page. GIven the length of the project, it would be significantly enhanced if I can figure out what is wrong and get it to stick to the project. Thanks again.

Jason

I burned this project successfully last week. I tweaked and added some video to it this week and tried to burn this morning 3x with no success. It authors the project to about 20% before giving me this error and stopping.

Any ideas? I turned off the computer and rebooted and tried again. Same result.

I asked this last week but want to throw it out there again. I am done with my project and created a menu page. Everything appears to be good and when I click on 2d disc, it says "Movie format (BDMV - with menu) as the default.

The problem is when I select the preview page, instead of going into the menu for editing, it takes a bit, skips the menu created and goes straight to preview of the project video. When I burned it last week, there is no menu page, it just starts up at the beginning of the project video.

I've tried everything to figure out what could be wrong. Any ideas? I'm stumped (and very frustrated).

Quote I just wrapped up a large project and created a new menu page with everything I need this morning. I had done this for a similar sized project I did on PD 15 20 months ago and it worked.

Now, however, when I click on the preview at the bottom right of the page to make sure everything is good with the completed menu, it just goes straight to the beginning of the project video and doesn't preview the menu page.

I know from a project I imported into PD 15 from PD 13 6 months ago and tried to add a menu page to that since I am seeing nothing in preview, for some reason it isn't applying the menu to this project (it wouldn't work for that project 6 months ago either despite trying and burning multiple times so I just gave up).

Does anyone know why or what the problem may be? I am excited to finish this up and burn it to Blu-Ray but given the size of the project, a menu page is almost a must for it to be truly complete. Any insight on what may be causing this issue or additional steps I need to take to get the menu to apply to this project is very appreciated.

BUMP.... anyone?

I just wrapped up a large project and created a new menu page with everything I need this morning. I had done this for a similar sized project I did on PD 15 20 months ago and it worked.

Now, however, when I click on the preview at the bottom right of the page to make sure everything is good with the completed menu, it just goes straight to the beginning of the project video and doesn't preview the menu page.

I know from a project I imported into PD 15 from PD 13 6 months ago and tried to add a menu page to that since I am seeing nothing in preview, for some reason it isn't applying the menu to this project (it wouldn't work for that project 6 months ago either despite trying and burning multiple times so I just gave up).

Does anyone know why or what the problem may be? I am excited to finish this up and burn it to Blu-Ray but given the size of the project, a menu page is almost a must for it to be truly complete. Any insight on what may be causing this issue or additional steps I need to take to get the menu to apply to this project is very appreciated.

Quote

Did you read the article suggested by Longedge in your other post?? There's not much else that can go wrong.

Thanks. It took a while but after downloading and going through all the audio trouble shooting topics listed there, I was able to figure it out late last night.

Thanks. I did that last night after my comments here. I figured out that the problem after going through all of the steps on page 10 of the PD newsletter someone posted previously.

Everything is still on the timeline. Just no sound or audio now when watching in playback/editing mode. Video is completely unchanged and normal.

I have spent hours already on this project. I was actually getting close to finishing all transitions, titles, etc. and was going to move on to adjusting audio by clip to even everything out. I have never had this happen before and cannot figure out what happened or is going on.

I shut down my computer. Restarted, and brought up my PD 15 project again. Still not audio or sound. I closed out and brought up a project I did last year in PD 15 and now the audio in that project isn't working edit/playback mode either.

Everything else with audio and sound with computer is perfectly fine. Just PD 15. This program is so damn buggy I've just about had it. I hope it is something simple but I have spent so much time on this project already I'm in full on panic mode. I cannot figure out anything that is wrong that could be causing this.

Any ideas? I was so motivated to get this projet finished this week and now this. Any help is greatly appreciated.

Quote I can't hear ANY audio through PowerDirector. I've raised all the volume controls (both on my computer and in PD), increased decibles in the Audio Room, reinstalled the program, removed the audio track and re-uploaded it. I know the audio is there because I can hear it through my Windows Media player, and I can see the decible reading on PD. I'm working in PD 15 on Windows 10. Please help!!

I have spent hours on a project I was getting close to completing and something happened tonight. The sound/audio on all of my files just disappeared and is not working at all now. I turned off the computer and reopened and still not working. Audio on the computer is not the problem as it is working fine for everything outside of PD 15.

I also opened a previous PD 15 project from last year to see if it was having the same problem and no audio on that one either. This program is so damn buggy, I've just about had it.

Can anyone provide any insight into what may have happened and how to restore it? If I can't get the audio back, I am going to be devastated given the amount of time I've already spent on this project. I'm hoping I'm just panicking but I'm almost ready to go through and start adjusting clip volumes to complete the project and am in full on panic mode right now.

Quote The PDR radar pre leak ( Windows early warning system that system resources are overstretched) and BSOD's made me wonder about recent changes.

I don't have an answer to your problem but my approach to this would be to break your editing down into manageable chunks. I've never been an advocate of doing everything in one fell swoop.

I've just finished a 5 minute video and I made 3 intermediate versions before the final one. The idea of trying to do an hour long video in one go send shivers down my spine

Edit - Try highlighting a section of you edited video and render just that to see how it looks. At the end of the day (as the saying goes) why not render overnight and see what the result is like....

I open to breaking the editing down into smaller chunks and doing it that way. Unfortunately, I’m not sure how to do that. Can you create new, smaller projects, finish them and then import or add them to other projects? This is a video of a 3 week trip we took to Israel and Jordan so ideally I would like to have all of the video together when I finish it off and burn to a Blu-Ray disc (this is what Ive done 3x in the past).

Also, I am still by no means a PD expert. How would I render the project without burning it to disc to see if it is moving in real time without lag before burning it? It has been well over a year since my last project. Do I just produce it overnight and that will reflect how it will burn to disc? I’ve done all of this before but could use a refresher. Thank you!

Quote

Quote You are correct, I have PD-15, not PD 16. Both my current project and previously completed project are PD 15 projects. I'm not sure how to post my Diag dx but will try to attach it here:

Are you watching the edited clip in the preview section or AFTER it is rendered to a file ?

PD 15 and 16 are similar in rendering speed.

It is normal for your PC to slow down as any change to a clip introduces bit processing time that. It cannot be instanteneous.

Thank Al Vodi,

I am watching the edited clips on the timeline as I apply transitions, etc. This is have I have always done it in the past when working on projects on PD15 and this computer but this is the first time I’ve experienced slow down on the timeline real time when doing this. Not sure if that answers your question, though..

Even if it rendered correctly when I eventually produce and burn the video, with this issue it is going to be pretty difficult to finish the project and get titles, etc in the right spots. Getting audio and music volumes adjusted to the right levels on clips where they overlap will be almost impossible given the lag in video and the audio being ahead of it on the timeline.

Not sure why my processor would be slowing down so much on this project given the fact it has never been an issue in the past. Does it look maxed out based on what is currently showing in the DIAG DX Inposted previously?

Quote Windows updates, new software installed or updated, hard drive filling up are just some possibilities that come to mind. How about posting your dxdiag results (as a txt file). That might give some clue as to the problem that you've got.

One of my old favourite 'soapboxes' - what happens in the preview window is (IMO) of little consequence. It's there only as a rough guide. What happens when you actually render (produce) your edited video?

Edit -

I just saw your duplicate post in the PDR16 forum. I see you've had a BSOD problem as well as the RADAR_PRE_LEAK_64/Hangs in PDR.

Have you made any recent changes to your hardware perhaps added extra memory?

Have you tried closing all unnecessary applications down before running PDR?

Hi Longedge,

I have not added any memory recently. I have closed out of other programs before running PD but it doesn’t change anything. I haven’t tried rendering the video to Blu-Ray or DVD because the project isn’t that close to being completed. I need to add the transitions, titles, effects, etc first. It is difficult to get get all the other stuff (titles, effects, etc) in the correct spots on each clip when you can’t see it played back in real time on the timeline first.

It is odd because I’ve never had any issues at all like this when applying transitions or anything else in the past on the same computer. I’m not sure but could those things you posted (BSOD, RADAR, etc) be the cause? Would adding any memory help or does it look like things should be fine if I’d had success doing these projects on my computer in the past?

There May have been some auto updates from a Windows,/etc installing but nothing specific I remember other then the patches from PD I downloaded yesterday. I downloaded those after I noticed this problem, however.

Any idea on what to try or where to go from here? Really want to get going on finishing this project but concerned about investing all the time it will require to finish it off not knowing if it will produce accurately in real time or not.

Quote

Quote I just finished editing video for a new project I'm working on that will be a little over an hour long on PowerDirector 15 (purchased about 18 months ago). Everything seemed fine until I started applying transitions the video yesterday.

Almost immediately upon applying any transition, the video playback on the timeline significantly slows. I can hear the audio on the video proceeding normally but the timeline on the video is lagging signicantly behind, making it very difficult to continue to not only add all the transitions required but other titles, etc. yet to come.

This is the 3rd project I've done on PowerDirector 15 on this computer and I have never experienced this type of problem applying transitions or anything else (Titles, etc.). It has an I7 processor and there appears to be plenty of memory available (system specs below):

Operating System: Windows Home 64 Bit (10.0 Build 16299)
System Model: K501UW - asus
Bios: K501UW.203
Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50 GHz (4 cpu's), 2.6 GHz
Memory: 16384 MB RAM
Page File: 2973 MB used, 15706 MB available
Direct X version: Directx 12

In Direct X under render, it has the following:

Chip Type: NVIDIA GeForce GTX 960M
DAC type: Intergrated RAMDAC
Device Type: Render Only display device
Approxite Total Memory: 12188 MB
Display Memory (VRAM): 4064 MB
Shared Memory: 8124 MB
Driver Model: WDDM 2.1
Version: 21.21.13.6909

The previous projects I've completed are on this computer and still render at normal speeds on the timeline when I open and view them. I am perplexed as to why my new project is slowing like this with just the application of transitions. I updated the latest patches to PD 15 and have tried everything from turning off the Hardware Acceleration in settings to clicking HD shadow files without any changes. The problem persists regardless of what I've tried.

Anyone have any ideas on what the problem may be? I am very frustrated and discouraged that this is happening given the signficant time I've already spent editing video for this project. Any help is greatly appreciated.

As I said on the other thread to you, the transitions are pushing the processor to the limit. I suspect that the cpu is underpowered for video work See here https://www.cpubenchmark.net/cpu.php?cpu=Intel+Core+i7-6500U+%40+2.50GHz&id=2607 You dont say what resolution you are working with, but if it's 4K you will suffer even more.

Try working with shadow files, and you can reduce the preview quality. Working in Non-real time will also help, but the audio will be muted

Thanks Shadow. If it is a processor issue, why hasn't it been an issue with my previous two projects (similar size)? Did this one push it over the edge or something? The files are from the same sources as my previous projects and are 1080p, not 4k.

Also, I have tried clicking on shadow files and non-real time and the issue persists. I thought an I7 processor was powerful enough for these type of projects. Is there a reason it would have worked fine on this computer and processor with previous projects but not this one? Would freeing up memory be helpful? Any additional insight is very appreciated!

You are correct, I have PD-15, not PD 16. Both my current project and previously completed project are PD 15 projects. I'm not sure how to post my Diag dx but will try to attach it here:

I just finished editing video for a new project I'm working on that will be a little over an hour long on PowerDirector 15 (purchased about 18 months ago). Everything seemed fine until I started applying transitions the video yesterday.

Almost immediately upon applying any transition, the video playback on the timeline significantly slows. I can hear the audio on the video proceeding normally but the timeline on the video is lagging signicantly behind, making it very difficult to continue to not only add all the transitions required but other titles, etc. yet to come.

This is the 3rd project I've done on PowerDirector 15 on this computer and I have never experienced this type of problem applying transitions or anything else (Titles, etc.). It has an I7 processor and there appears to be plenty of memory available (system specs below):

Operating System: Windows Home 64 Bit (10.0 Build 16299)
System Model: K501UW - asus
Bios: K501UW.203
Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50 GHz (4 cpu's), 2.6 GHz
Memory: 16384 MB RAM
Page File: 2973 MB used, 15706 MB available
Direct X version: Directx 12

In Direct X under render, it has the following:

Chip Type: NVIDIA GeForce GTX 960M
DAC type: Intergrated RAMDAC
Device Type: Render Only display device
Approxite Total Memory: 12188 MB
Display Memory (VRAM): 4064 MB
Shared Memory: 8124 MB
Driver Model: WDDM 2.1
Version: 21.21.13.6909

The previous projects I've completed are on this computer and still render at normal speeds on the timeline when I open and view them. I am perplexed as to why my new project is slowing like this with just the application of transitions. I updated the latest patches to PD 15 and have tried everything from turning off the Hardware Acceleration in settings to clicking HD shadow files without any changes. The problem persists regardless of what I've tried.

Anyone have any ideas on what the problem may be? I am very frustrated and discouraged that this is happening given the signficant time I've already spent editing video for this project. Any help is greatly appreciated.

I just finished editing the video for my new project in PD-16 which I purchased about 18 months ago. I started applying transitions this morning but almost immediately noticed that even applying fades between clips slows the video rendering to the point that video (and audio) are slow, choppy, and lagging behind. If I remove the transitions, video rendering goes back to normal.

This is a large project, slightly over an hour (almost all video). I checked the memory on my computer and there still appears to be plenty. I opened up a similarly sized completed project of a trip to Europe over a year ago I did on the same computer to see if the rendering was now slow there as well. However, when I view this previously completed project, it is fine and rendering normal in PD even with all of the transitions, effects, etc.

This is the 4th large project I've done on PD14 & now PD16. I have never experienced this sort of issue when applying transitions anytime until now. The first few projects I did were on an older computer with less memory, etc. and I never had this issue there either.

Can anyone provide any insight on what the problem may be? Is it a computer memory or RAM issue or a problem with PD? This issue is impairing my ability to properly apply transitions, effects, etc on the right places in the clips. Any help is greatly appreciated!