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Dafydd,
Thanks for your help.
I was too daunted by your questions/suggestions so this is what I tried -
1. I still had the two icons on the desktop for PD8 for installation so I tried installing it again. It worked. Don't ask me how - I don't have any idea.
2. Then I tried opening PD8 from the desktop quick launch icon - no good.
3. Then I tried opening from the All Programs list - it worked. PD8 opened.
4. Then I tried adding the PDS file I had previously created and saved using PD8 in My Videos file but you can't see that in the window as it shows only manilla folders.
5. Then I went back to the actual My Videos file and clicked on the PDS file of the previous video I had created on the timeline before PD8 went AWOL. Bingo! It opened in PD8!
6. Then I tried previewing the movie but it stopped at the first transition so, on a hunch, and completely at my wits end I doubled the size of the transition from 2 secs to 4 secs. Bingo, it worked! After some more trial and error I changed all the transitions from 2 to 4 secs and it worked ok.
7. Then I added a couple of more small titles in the middle of the movie and tried the preview again. It stuck on the transitions again!!!!! but kept playing the audio as if the movie was playing properly. Now I am at my wits end because I am certainly not going to change all the transitions to 8 secs.
Also noticeable in the movie is some sawtooth distortion that definitely was not there before the crash. It was perfectly ok then.
Anyway I will try to burn to disc and see what it comes out like and will report back again.
I certainly hope I can get this fixed because it is just a nightmare for me at present.
I am supposed to be doing this small project for a friend but it should surely be slightly easier than this.
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It really doesn't matter any more because I just can't get PD8 to open at all now!
I've just upgraded to PD8. I've just bought a new HD camcorder.
I've only created one 5 minute movie using HD and it hangs.
Now I can't even open PD8.
This really, really is just not good enough.
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Tony,
Hi there. I shot the video on Sanyo Xacti VPC-FH1 in full HD 1080 P.
As with Andy, it seemed to be running ok and then stopped at a transition. After that it just would not run properly at all even minimizing down to the bottom at times.
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I am having exactly the same problem as Andy here -
http://forum.cyberlink.com/forum/posts/list/10805.page
It seems he never got a satisfactory answer but I have sent him a PM to find out.
Does anyone know what causes this to happen with HD material. My timeline is just over 5 mins and the problem started to show up at transitions. Then the video just jams and you can still hear the audio carrying on. Then you press the pause button and it takes 10 secs for it to change back to the play button just the same as Andy above. What could it be that Andy and I have in common that makes PD8 not work properly?
I have Intel i7-920 with Nvidia GeForce GTX 260.
Thanks,
Phil
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Alright, I have found the two icons on my desktop but cannot install them because I cannot uninstall PD7.
When I try to uninstall PD 7 I get a dialogue box that says
"Error Reading set up initialization file" with OK in a box. When you click on the OK box the dialog box disappears and nothing else happens - ZILCH!
Any ideas on a workaround for this one please?
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EDITED AGAIN!
Yes I was contacted by Cyberlink on 24th March with 4 different offers.
They all seem to be AU$57.57 so I have chosen 1 of them and paid the fee.
I have just pressed the download button and got a file of 353 KB which it appears I cannot do anything with at all.
Very, very strange!
Phil
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Dafydd, thanks for your help.
We've had this Canon MV850i (interlaced I think) camera since July 2005 and only just now in the last couple of months experienced this distortion problem using PD7.
Pinnacle Studio 9 came free with the camera and we used that for about 4 yrs till we purchased PD7 in June, 2009 and did not experience the problem till 2010.
If interlacing is the problem then it has only just happened in the last few months which seems illogical to me.
The only thing I can think of that may have affected things is that a setting may have been accidentally changed on the camera such as SP /LP perhaps.
Would that make it happen?
I also noticed that there was a lot of wind noise and school noise on the last two videos and that on the last video (school noise) it appears that possibly the movement/panning when accompanied by noise causes the picture to distort. Quiet patches appear to leave the picture ok.
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Primary School end of term achievements and play.
During capture the picture is perfectly ok.
After Capture in Edit when the video is played along the timeline, if the camera is panning or somebody moves, all the vertical edges of anything in the picture distort to resemble the teeth of a saw.
I am now playing the video on the TV direct from the camcorder with no sign of the slightest distortion.
What is PD7 doing to the captured video to turn it into such a mess and completely unsatisfactory for burning to DVD?
Thanks,
Phil.
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Ok I've done this a few times now and can't get PD7 to burn a disc with no menus from a movie created from std def tape.
I created the movie in EDIT and then tried to burn directly in CREATE DISC but it stops at 10% and a box comes up saying PD has stopped working - you will need to close the program down.
So you close down and then your disc is locked in the tray with no way at all of getting it out without switching the computer off and then on again. As I speak the disc is tuck in the tray. No, i just got it to come out! It is a Verbatim +R.
However, If I create an MPEG2 file and use either PD7 or Windows Media Player, it will burn ok.
I haven't burnt a DVD for quite some time but I've had this problem before. I think I was told then to remove Nero from my startup menu which I did. Still the same now though. I searched for answers on the forum and come up with a variety of suggestions.
I am using Vista Home Premium 32 bit.
Any ideas please?
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I see that PD8 upgrade is now AUD 120.00!
I have sent several messages to Customer Service but as yet no real proper response - somewhat as I expected I'm sorry to say.
First they asked me for confirmation of purchase details so I sent them the Order confirmation I received via email. Since then they have not surfaced.
Not really impressed with that.
Phil
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Quote:
Hi Gents
Great point about the exchange rate.
However - even at $98.00 AUD it's still cheaper than $180.00 from Harvey Norman for the boxed version of PD8 Ultra I paid!!!
PD8 downloaded from Cyberlink in AU $ is 110.00 for deluxe and 159.95 for Ultra.
I have sent email to Customer Support so will advise when I get reply.
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Quote:
I'll contact CyberLink with your observations and get an answer asap.
Dafydd
[Moderator]
Thanks Dafydd - I appreciate your help in this matter.
Version 8 came out only 2 months after I purchased the download version of PD7 for USD $79.92 and AUD $100.48 on 6/6/2009.
So the current upgrade price for Aussies is the same as buying PD7 new 9 months ago. I can't remember what the upgrade price in AUD was when PD8 first came out but I really wanted to complain at the time but could not access the forum then. This was ultimately shown to be a fault with Internet Explorer when I eventually changed to Firefox and the problem vanished.
Phil
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The trouble is that there seems no way at all to contact Cyberlink direct.
Why are Australians getting hammered?
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Hi there,
Don't know if this is the right place to ask this question but here goes.
If you want to upgrade via download to PD8 it shows about USD $54.85. If you then click the Australian dollar conversion you get about DOUBLE that at AUD $98.00. I live in Australia
I did a conversion on an independant website and got about AUD $60.00.
How on earth does Cyberlink get nearly double when converting from USD to AUD?
Thanks,
Phil.
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I am having a little bit of trouble in resetting the duration of the FLIP-OVER transitions. Some will reset and some will not. I tried various tricks but none seemed to work. Perhaps I may have been able to reset one from 2 secs to 11 secs but it sticks after that.
Any ideas please?
Thanks,
Phil.
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Thanks guys,
James,
I will have a look at the link tomorrow.
pjc,
I will try to follow your suggestion the next time I have a session.
I was able to successfully burn two DVDs of this same video a little earlier, much to my amazement! No crashes! No problems. I am beginning to think that Vista could be the problem. I can't open the Recycle Bin without crashing the computer now! Mmmm!
After burning the two DVD's I also tried my hand at printing them on my Canon Pixma but the first one left a 10 mm blank white space on the RH side. Great I thought. Everything looked perfect in the picture. I found out this seems to be caused by the "Delete Guide" (there are two - one at the top and one on the LH side) that can be left in the way if one is not aware of it. The words only highlight (in yellow) when the cursor is placed over it and there is no reference to it in the Help pages/search.
Funny Day. 
Phil.
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James,
PD7 doesn't render a horizontal image upright - it leaves it horizontal - I just found one that I missed!
On the subject of Rotating images prior to importing into PD7 library, if you import a whole lot of mixed shots like I did, the best way to rotate many at once is to hold the 'Control' key down and click on as many as you can that need the clockwise rotation and they will all rotate. Then do the anticlockwise ones.
It is ok to use the 'Shift' key if there are a whole row(s) of images that need rotating the same way.
Phil.
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Robert,
Yes, thanks, I found it this time - I don't know how I missed it b4!
I thought you had to produce a MP2 file b4 burning a DVD. Ah well, I'm learning all the time.
Anyway, I reloaded the PDS file and went to Create Disc and set up the 4 page menu again and then burnt it. It came out ok with the menu at the beginning.
Then I made a slight change in the timeline removing one photo I had missed rotating, I then checked the 10 chapters were in place and that the menus were all ok and made another MP2 file and tried to burn the new disc. It stopped at 63% and I left it there for about 20 mins. As it was not going to finish, I clicked "cancel" assuming it would cancel the burn. Oh boy! It just crashed the computer and I had a dreadful job trying to get it working again (only one month old). The DVD burner would not stop either!
Eventually I got it back to start again.
Then I loaded up the file again and tried to burn a disc (DVD) again. This time it stopped on 69%!!!!! Then I wenth through the same disaster recovery plan to get it back working again. By now I am most annoyed. This is only a 26 minute DVD with about 400 photos and transitions (fade) plus two titles.
As we speak, the DVD burner is spinning around with the DVD inside and it will not open. If I click on the DVD burner in "Computer" it will crash the computer again.
pjc,
Are you talking about a PDS file?
Any ideas guys?
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Dafydd,
"it" = PD7.
To rotate the photo in the Library I am right clicking on it and selecting "Rotate (clockwise)" usually. This is where PD7 gives up after rotating 8 to 10 photos.
I only found out by chance that editing the photo in PhotoNow that it automatically rotates the photo so that it is upright and will save it like that if you change it in any way.
I am not using magic motion.
Hope that helps.
Phil.
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What I must admit to being somewhat confused about is the fact that the MPEG2 file of the movie has been made before the menu has been created. This would seem to indicate that the menu is not in MPEG2 format. How then does the menu get formatted into MPEG2 before the DVD gets burnt?
Or am I missing something here?
Thanks,
Phil.
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Robert,
Thanks for that. However, I read all the thread twice and while there was mention of menus I couldn't find anything about them occurring at the end of the movie.
That said, I imagine I created the movie/slideshow, then the titles, then the file, then the menu, then burnt it - twice - with the same end result (pun intended). Abrakadabra! Menu at the end of the movie. I hardly want to invest any more time in achieving the same unsatisfactory result, rather hoping I can get a solution first.
During all of this I must add that the programme closes down from time to time. I am beginning to get a bit edgey.
Phil
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