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As I said, I reported this problem to CYberlink ages ago. When the tech support mob say they forwarded it to the Dev Team, dont hold your breath. It doesnt mean they will fix it. Im still waiting since PDVD version 10 for deinterlacing to work. And I'm still waiting for subtitles in high DPI situations in 4K to be fixed. If they fix anything at all, be prepared to wait months minimum for it. They may never fix it however.
Jeff the real benefit is not so much the 4K resolution, it is the 10 bit colour space with HDR and true life colours. The difference there is truly night and day but you need the gear for it. As it stands PowerDVD has no support for 10 bit GPU accelerated content in 4K for either VP9 or HEVC. You need to be using madVR configured right, with nightly builds of ffmpeg based lav filters. Then I found on my GTX 960 atleast that VP9 and HEVC in high bit colour was GPU accelerated.
Hicham,

Please supply all the version numbers so beta testers can know the install is ok. Full version numbers for PowerDVD, SR, TR.

Bug reports assuming the install went OK and I have the correct build numbers:


  1. Cyberlink continues to not have fixed the massive subtitle problem when running 4K displays at high DPI ranges such as 300 % larger which Windows 10 will default too in high DPI scenarios. Your support ticket system has proved to be useless on this, saying that the problem has been passed to engineers. Your engineers have allowed months on months to go by without fixes. I reported this in previous betas. No fix. I reported in previous prod release your company made. No fix. Now with this current beta, no fix. As I have explaned many times in the past this bug is entirely repeatable. It occurs on playing back video that is not bluray or DVD disc based, such as MKV or MP4 or AVI. Anything with a sub title stream that isnt disc based.

  2. Cyberlink continues to demonstrate their incompetence in providing software that can actually do video deinterlacing. From the years ago I reported this all the way back in PDVD 10, years on years later, deinterlacing continues to be an epic failure. I would have thought sheer embarrassment from the fact that the free software players all do this 100% fine was enough to get this fixed, yet again in this beta, there is no working deinterlacing. It doesnt work regardless of settings in either TFF or BFF.

Yes yours has good headroom on the read speed based on the UHD bluray spec. On that measure alone, it'll be hit and miss for particular drives.

What I dont know fellas is all the low level details thats not shared in the public spec. The 128 Mbps is part of the public spec so thats an easy one. Only signatories who pay the UHD licencing fees get access to the detailed info. So I dont know for example if the optical disc will need a new lens. And who's to say what will be done in the encryption / DRM space which might require a new drive just for the sake of some sort of new security feature that does something like enforce bus encryption in an advanced way.

I've bought PowerDVD for many generations of Cyberlinks history. Frankly its been getting worse each generation with bugs and missing features. I genuinely hope that Cyberlink kick it out of the park and really do a great job on a UHD bluray player. Is thats the case I'll avoid buying a standalone UHD player. But for sure Ill be doiing a trial when UHD powerdvd is released and not just buying it off the bat. If the trial isnt awesome, Im gunna ditch the approach of disc based playback on a HTPC to a standalone UHD player. Its just not worth the time in debugging and all the workarounds foe software defects. EVen if you do spend the time engaging Cyberlink support with a ticket, sometimes all they do for years on end is refer it to their engineers but never release a fix, like with deinterlacing.
Steve its false to suggest the video footage is not 4:3. Windows media information is not parsing either the video stream itself or the headers correctly and is well known for not being correct. Moreover, multiple toolsets that are known to work, the OP mentions medianfo which gives 4:3 based off the headers. I ran ffprobe from the ffmpeg project as you saw, which gave a display aspect ratio of 4:3. ffprobe analyses the video stream itself regardless of the header. Use tools like mediainfo and ffprobe for this stuff. The video stream is the definitive way to tell since sometimes poor muxers can produce containers with wrong header info.

Steve I dont have any personal issue with ya mate. I thought you'd get the friendly prod about not posting pissed in the humour it was intended. For the record I think on a personal level your a nice fella mostly. The technical stuff, well theres no other way to say it other than your wrong But thats OK, like all humnan beings were wrong from time to time.
LOL, its both 128 Mbps and 16 megabytes per second. No I dont mean 128 GB, Bits and bytes - note I didnt say 128 MBps I said 128 Mbps.
Steve the OP is a making a statement, which indeed is a true statement. You claimed it was false when you claimed that you downloaded the file and "it is not 4 by 3". Its you who is wrong. The ffmpeg probe output I shared showed you to be wrong.

Youve gone on to say another false statement which is "the video is 1.47".

The reality is that the footage the OP shared is fullframe 4:3, which is an aspect ratio of 1.33:1.

Hes simply and correctly saying, hey cyberlink, fix your buggy stuff thankyou. Keep in mind also, the free to own and distribute open source players get this right out of the box too. And as well, deinterlacing also just works, unlike in PowerDVD.

I get that your an enthusiast who wants to help. For you to offer help on these subjects, you need to understand the subject yourself.
Many bluray drives wont be able to do the bitrates for it. Just doing simple maths should have answered your own question. With 128 Mbps in the spec for UHD bluray, many readers on the market now simply cant keep pace. Thats 16 mega bytes per second read. Then add ontop everything else it has to get data for in real time. My current drive struggles to do 7 MB a second sustained.

Hey Cyberlink, how about when your go about developing the next version for UHD support, how about you write code that actually passes the MS platform readiness tests. It simply not good enough that your current and historic builds fail the microsoft device driver verification tests. You cant be certified for windows under these failures. I sympathise why your forced into device drivers and the DRM stuff with all the licencing for bluray, but atleast next time can you do a pro job on it without the hassles of the current versions youve released upon customers, thanks.
Cmon Hicham, how about a general statement. Like, your group does not, or in fact does, intend to patch this within PowerDVD15 for a fix? If you dont want to get into release schedules and so on, atleast can you answer that please?
Steve, try to post sober my friend Ofcourse your going to get black bars left and right on 4:3 full frame video when on a 16:9 monitor!! Steve I suggest you could do with some reading up on SAR, DAR, PAR System Aspect Ratio / Display Aspect Ration / Pixel Aspect Ratio

The video is correctly 4:3 fullframe 1.33 aspect ratio. As per:

Hi Cyberlink,

Well its been a good six months of waiting since I first reported the problem where subtitles are badly broken in UHD resolutions and high DPI scenarios. You first ignored this report during your beta, then asked me to yet again report it under a production build support ticket following you going live with it after the beta. Given its been atleast six months since the original report, is there any schedule for a proposed fix?

I'm still waiting after years for you to fix deinterlacing as I reported that all the way back in PowerDVD version 10 too.

Thanks
Next step Id do is confirm there is no weird filter being applied to your optical drive. These can interfere. Study directx diag and have a poke around.
Its due to the way that Cyberlink has implemented bluray playback. They use amongst other things, kernel mode processes to manage the disc. This doesnt happen with non disc based bluray content. By the way, these kernel mode cyberlink processes are deeply flawed as they fail Microsofts device driver verification tests which amongst other things, makes Cyberlinks PowerDVD ineligible for the windows readiness program and being windows certified.

As for the other talk about law in this thread your all failing to understand how it is very different from one country to another. Some countries have no respect for software patents at all, others are moderate, others are hard line.
Some people get caught up on not enabling the 3D mode within your GPU settings. I dont know AMD, but can you view 3D content outside of PowerDVD? With NVIDIA you need to enable stereoscopic 3D and enabled a 3D desktop resolution, then you can test it via the inbuilt medical image test.

However for me, PowerDVD based 3D Playback on Windows 10 remains badly broken and so far all Cyberlink has done for months has been to blame NVIDIA, without engaging NVIDIA themselves or really putting any effort into having reliable and working 3D for setups like mine. The testing cyberlink does is deeply flawed and they use that as an excuse to claim they cant replicate problems. Other times on other bugs when they do admit there is a problem, Ive waited months/years for fixes.

Anyway goodluck with yours and hopefully itll work for you on your setup.
Hi. For you to claim that and for it to be a rational truth, you need to also test it in 3D using something other than Cyberlink PowerDVD. I get that in 2D your not seeing the problem either in PowerDVD or other players. Proving the problem does not occur in 3D mode outside of PowerDVD is the definitive basis to say its not a hardware problem. The reason is, on many displays the colour format and even the resolution is different in 3D vs 2D, and say an error in your display circuitry can cause this just as much as your theory on it being PowerDVD. Id try it with say stereoscopic player or something similar:

http://www.3dtv.at/Downloads/Index_en.aspx

Cheers
Id try it in 2d first with this test pattern from

https://drive.google.com/folderview?id=0BwfevO7EnLqGNUdRTWFFN1JGaHc&usp=drive_web

Its file number 08 Overscan. Download it and run it locally, its only 34 MB. This test pattern will also deal with the overscan testing that was mentioned above in this thread. With your wrong pixel being in the top left it should be readily visible. If not, try one of the other test patterns with a better position to see if your stuck pixel is a hardware problem. Sometimes stuck pixels can be fixed in your house, google has a ton of info on it.
Billy7, have you consider jriver? It has allot of audio features and as well on the video side is ffmpeg based. Im still waiting after years for deinteracling in powerdvd to work properly....
Mate do the basics:

1. Update your GPU drivers
2. Do your windows updates
3. Make sure powerdvd is patched to the latest version from Cyberlinks website
4. And so on, before getting into specifics
The reason in this case that you have no sound is more than likely an unsupported audio codec is involved. The wiki link is provided to help you understand what your doing.

I get your point about MP3 and AAC, but mate it could equally be speex or asao in an FLV container....

To know for sure on specific content, you need to use an inspector software like mediainfo:

https://mediaarea.net/en/MediaInfo

Mediainfo is an essential tool for digital video. But some of the installers bundle adware into it so be aware, you can avoid it by using different builds of the installer or use something like malware bytes that will get rid of PuPs (potentially unwanted programs). There is really nothing else out there like Mediainfo so its useful.

Be aware also that standards like AAC involve different levels and profiles. Not all decoders support all levels and profiles. Generally PowerDVD is pretty good for supported formats, but FFMPEG is far better with its decoder ranges.
FLV is just a container format. Cyberlink PowerDVD supports a fair bunch of different codecs but its certainly not an FFMPEG like support situation.

Heres info on the supported audio codecs in the FLV container

https://en.wikipedia.org/wiki/Flash_Video
I see the logic mate but thats not a conclusive test. As you say, WinDVD might be using different scan settings. Testing it properly means a test pattern in 3D on your display. Everything else is theory. A 2D test pattern would be wrong for this given how displays work differently in 3D mode. Its just a few seconds to test it you'd spend more time thinking of why not to do it, than just doing it
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