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That's completely your call!

You can change the installation folder in the App Manager and make sure everything gets installed where you want to begin with; or you can manually recreate the 2 junctions for the top level Cyberlink folders in the default C: locations for PF and PF(x86) and let the App Manager run with the junctions redirecting all of the installation files and content.

There's no right or wrong, so go with whichever seems easier or makes the most sense for you.


Ok, thanks, that's good to know. Would you mind taking a look at my document, I added a screenshot to the bottom. I just want you to see the files that are still on my D drive after uninstallations. I can run that other program you mentioned if need be, but I want to verify that all of it should be gone. My xxx.phd files are safe in other folders on D:smile
Quote What I'd do is to uninstall both PD and Phd (and any other Cyberlink apps) just so you can get a fresh start. I would also choose to keep personal settings if you're given that option during the uninstall process. It's possible that PhD may not uninstall cleanly, and you may want to try using a reliable uninstaller like RevoPro (which has a fully usable free version) to see if it can ferret out all the appropriate files to be removed.
Completed uninstallation of all CyberLink programs/apps.

Quote Next, open a command prompt and type dir /al /s from the root directory of your C: drive to see where all the junctions and symbolic links are. You'll see a ton that Windows automatically created, but just make sure that the main ones (shown in your first screen capture in the linked image) are intact and correct. Use rd from the command window, or use File Explorer to delete any incorrect junctions.
Only 1 of the 3 junctions remain, ProgramData. The Program Files and Program Files (x86) are gone. What do you suggest?
Quote If you want to stick with your current drives, you'll first want to copy all of the relevant content from your C: to your D:, like copy the C:\Program Files (x86)\CyberLink\Templates folder to your D: drive so it's D:\Templates. Next you'll have to delete the original Templates folder (which may require Admin permission), then you'll create the junction there with the mklink command from the command prompt.

Hi optodata - I followed your instructions and was able to create junctions for everything. That's a cool tool. Now, unfortunately, I think I made a mistake with the locations of some of the original files. Here's a document with screenshots and some notes. Would you mind looking at it and letting me know if there is a way to fix everything? PowerDirector works but PhotoDirector freezes after launching.
Quote Why would you use the SSD for video files but not for the OS? The single biggest advantage of SSD's is to be used as the boot/OS drive (C drive in your case).
SoNic67 - No good reason. I didn't know any better when I set up my laptop. I still don't know much, so I appreciate everyone's suggestions.
Quote Video editing doesn't benefit from files being on SSD, the read/write speeds during encoding are nowhere near of the values that a HDD can sustain. It's a waste of resources IMO.
I thought it would be the opposite, SSD much faster. See? Told you I didn't know much LOL.
Quote I would strongly suggest to replace the C drive with a new SSD of larger size (since you are out of space already). Free software (like Macrium Reflect or EaseUS) can assist with the move of the OS from HDD to SSD while performing the needed alignment and expansion of space.
PS: The SSD must be aligned differently from HDD, so the move cannot be a simple direct image copy: ]https://lifehacker.com/speed-up-your-ssd-by-correctly-aligning-your-partitions-5837769
I'm a little confused. Are you saying I should have 2 SSDs? One as C and one as D? Did I misunderstand when you said an HDD is preferable for video editing? Also, I guess I need to find out if my laptop will allow 2 SSDs.
Quote MyEmerald - Optodata has given you all the options.

You are allowed to have and move your user files (Documents, downloads, pictures,videos, etc.to the D drive and they will be assigned to D without using the junction method that you seem to be hesitant. See this article: https://www.windowscentral.com/how-move-default-user-folders-new-drive-windows-10 . That is what I did. You can create the Program Files and Program Files(x86) folders in the D drive and install all your new programs there. You can leave your old programs where they are on C drive for now. Again this is what I did. You can look at this say as another option to allow you to customize what you can do.

The two different program folders are for 64 bit and 32 bit programs respectively.
#

Tomasc - I'm not hesitant at all about the junctions, just hadn't done them before. I gave it a try last night and did it :
Thank you for the link though, I may end up doing that too. This is my first laptop, and I don't fully understand what can and can't be done with the various drives.
Quote Cloning would only work if you had a brand new drive. They're pretty inexpensive these days, and it's a one-time 100% solution.

If you want to stick with your current drives, you'll first want to copy all of the relevant content from your C: to your D:, like copy the C:\Program Files (x86)\CyberLink\Templates folder to your D: drive so it's D:\Templates. Next you'll have to delete the original Templates folder (which may require Admin permission), then you'll create the junction there with the mklink command from the command prompt.

When you're done it should look like this in File Explorer. Note the little blue arrow on the junction folder icon:



As you move forward, I think it's easier if you tell the App Manager to install new content on your D: drive, but there's no right or wrong way to do this and you can move more content and use junctions whenever you need more space on your C: drive.


Good idea about a new SSD, but then I have this one that isn't being used. I hate that LOL. I
I think I can do this though, with your instructions. I've been locating all of my CyberLink files - so far I've found them in my Program Files directory, Program Files (x86) directory, and Program Data directory. Are there any other places I need to look?
Do you know why some files are in Program Files and some in (x86)?
Quote There are several threads on here already about this issue. Using junctions is one way to seamlessly move content onto another drive without changing anything about your currently installed programs.

Another approach, which might be better in your case, is to simply clone your current C: drive onto a bigger SSD, then reuse the original C: drive for storage. The easiest way to do that is with 3rd party software, as that can completely automate the task.


I must have used the wrong words to search for other threads LOL.
My SSD already has a lot of photo and video files, so I dont' think I can clone my C: drive to it. I guess I better try your junction suggestion. It sounds like the files will be moved to D: but the junction will make the computer think they're on C: Is that correct?
I don't need to change the download location for updates/style packs, is that correct?

What would happen if I just downloaded the programs to the SSD, then remove the programs from C: ?

Thnaks!
I'm almost out of space on my sata drive (C) so I want to move the program files over to my ssd (D).
My project files are already on D. What is the best way to do this without messing anything up?

Thank you!smile
Yes, I'm happy to have been able to get the one photo re-edited and saved.

Thank you!
Quote Hello Myemerald,

I can honestly not think of a possible cause for that alert/error, nor do I recall it happening or being reported here.

Just as a test, could you please try the following steps:


  1. Open a new PhD project (File > New Project, or Ctrl+N)

  2. Import the error-causing file into your project from its current file path

  3. Edit it as before, making similar adjustments

  4. Export the photo as before, using the same export options



Do those steps cause the alert message?

PIX


Hi PIX,

I followed the steps and there were no alert messages. I have the current build, 2509.

Just tried again with the original project and file, still receiving error.

This is so strange.
I just exported several photos with 1 exception. I received an error "An error occurred during the export of these files" with the one file listed.

I tried to "Save As" the sae file and received this error: "The photo file is in use."


I restarted my computer, thinking something might be stuck in cache but it didn't help.

I would appreciate any suggestions.

Thank you!!
I've just read all the new posts from optodata, tomasc, and PIX. My head is spinning.

I'll try to read through, and understand, everything tomorrow. Please let me know if you want me to try anything from my end to test the theories.
Quote
If there is a way to determine the original path, that would be helpful too.


There is...

Open Notepad, then use it to open your most recent .phd file (project file). Scroll through the text to find the name of the folder or a particular photo. That will show you the file path.

PIX

WOW!!! Notepad to the rescue again. It would have never occurred to me to use Notepad here. This is incredibly helpful information, thank you so much, PIX!
Quote

Of course, your editing will be lost.


PIX


Thank you, but you're right, I'm trying to preserve the editing. I appreciate the suggestion smile
Linda
I inadvertently moved a folder of photos and when I launch PhD I'm prompted to [Find] the new photo path or [Remove] the photo.

I click Find but nothing appears to allow me to search for the new path. Here's a Screen Shot

If there is a way to determine the original path, that would be helpful too. For now, I can move the files back to that location. Still want to know why [Find] isn't working though.

Thanks for your help :
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Sounds like somehow PhD got itself into a bad state and couldn't recover, even after restarting. I'm really glad to hear that the new project cleared the issue enough that you could reload the original project and carry on!


I spoke too soon. It froze again. It's been sitting for about 45 minutes now, and still not working. I was just using it yesterday without any problems, it was responding quickly to my edits and moving around the project.

I submitted a support ticket yesterday, waiting to hear back from them. This has be baffled for sure. I'll post when I hear back from Support.
Quote

I think Hatti is suggesting that while PhD may look frozen it might actually be busy doing internal processing. Do you think that's what's happening, or is it more of a suddenly the app can't even open situation?

One way to tell would be to try and open a brand new project. Download and extract the empty NewProject project to somewhere you can find it, then open the folder and double click on NewProject.phd and see if PhotoDirector opens normally.


I'm sorry, I should have said that I already waited a very long time for the project to process, that's why I didn't think it was an issue of patience. smile

I downloaded your NewProject.phd file, and it opened just fine. So....I found my project in explorer and clicked it. Voila! It's working! I have absolutely no idea what happened, or why it's working now. I'm just happy it is working.

Maybe it was your NewProject file LOL

Thanks to Hatti and optodata for your helpsmile
Quote Do you still have a project? Then don't be so impatient smile
It can take a while to scan the whole project and maybe reindex the database.

Hatti


Yup. Still have a project. Patience isn't the issue, but thanks for your input smile
I can open the program, but the screen is frozen once open. I restarted laptop, cleared temp files, ran as administrator, launched from folder, nothing helps.

Any ideas? PowerDirector is running fine.
Quote

You're welcome. Writing out your post probably helped clarify what you were really after, which is the EXIF data. What is it they say about great minds?
wink
Quote

I didn't see a way to export PhD's internal photos database, but maybe other members with more experience might know of a way.

It seems like the easiest way to do what you're looking for is to get a free EXIF viewer, like this JAVA-based one. It will work as long as you have JAVA installed on your computer, and it seems perfectly suited for your needs:



I thought of the EXIF viewer right after I posted LOL. Great suggestion, thanks!! You're always so helpfulsmile
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