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Jane,
This isn't fixed yet for me. I suspect that there are multiple, unhandled issues and this is just a global, "It's broke!" message. I do the same in my code. It will probably take a while to fix this.
Edit: I logged a bug - "CS001294831"
Regards,
Dan.
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I downloaded and installed the latest patch, but it does not resolve the error. Immediately after clicking "CyberLink PowerDirector 12" to start PD 12, the "PDR12.EXE Has Stopped Working" error dialog pops up.
I will log the bug with CyberLink when I get some time.
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Quote:
Hi Dan,
There are few ways to do that. But perhaps the quickest/easiest way is to use the the Fade In/Out option in PIP Designer, and then add or set a gap at your desired duration.
Here’s a quick video example/tutorial that might help get you started.
http://www.youtube.com/watch?v=t4HwRCHCffA
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Cranston,
Thanks for the quick reply. This is very helpful.
Unfortunately, I'm getting the "PDR12.exe has stopped working" error so I can't check this out.
Regards,
Dan.
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FYI... I have the same PD12 error after clicking any of the three buttons on the "Welcome to PowerDirector 12" window. Note that it worked fine the first several times I tried it, then suddenly the error popped up. It is consistently reproducible.
I'll start a separate thread and create a dxdiag file.
[Edit] I just tried it again and now it produces the same error before the "Welcome to PowerDirector 12" window pops up.
[Edit 2] PD11 still works fine.
Regards,
Dan.
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Hi. I just upgraded to 12 and it's been a while since I used it. There are all sorts of fancy transitions, but all I want is a simple fade to black at the beginning, end, and between clips. I can't find that. Can someone point me to a section of the docs where that is covered.
Thanks,
Dan.
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For reference, here is the .MOV file that worked great: MOV - 30p ALL-Intra. While only 30p, it is 70Mbps, so the quality is fairly nice. Also included is the media info file. Like all of the other files it was the same scene with the camera locked down on a tripod. I.e. it can be used for A->B comparisons.
Regards,
Dan.
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Quote:
Hi Dan -
Yes - I confirm that the clip you posted displays as a black screen (with audio) in PD11. I tried the registry modification Adrian posted here http://forum.cyberlink.com/forum/posts/list/27040.page#147333 but it made no difference. Just a guess.
The clip plays fine in any number of media players.
It behaves the same way in previous versions of PD...
Cheers - Tony
Tony,
Thanks for looking at this. This clip plays fine on other media players for me too. OTOH, it won't play in PD11 on my other (DAW) workstation.
I suspect that it may be related to the fact that this format in a GH3 is a 60i format that the sensor converts and outputs at 30FPS.
One tidbit though... With this format/speed combo, PD11 locks up about 50% of the time when saving the project.
Regards,
Dan.
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Dafydd,
Many thanks for your efforts. That worked for me too. I'd like to see this fixed, but the workaround moves (pardon the pun) this issue from "Critical Show Stopper" to "Important But NOT Show Stopper".
FYI, for renaming lots of files, I've found that "Renamer" by den4b dot com (http://www.den4b.com/?x=products) is quite useful. It's free/donation ware, but he sells a commercial license too. Nice little tool.
Thanks and regards,
Dan.
p.s. I'll be happy to work with CyberLink directly or with you to get this resolved. Whichever is best.
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As part of some detailed Video Playback (preview) testing with a .MOV format clip (which was choppy and hesitates), I also found that the AVCHD/30p clips from my GH3 had no preview video in PD11. I.e. they were black/blank. The audio was fine. And clips in AVCHD/60p were fine.
For reference, attached a 5 second clip of my standard test scene in AVCHD/30p format with its Media Info file.
Any feedback or advice would be appreciated.
Thanks,
Dan.
p.s. Here is the post about the choppy .MOV preview issue: http://forum.cyberlink.com/forum/posts/list/28871.page
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Finally, here is the final new 5 second clip of the same scene in AVCHD (MTS)/60p format with its Media Info file. If anyone is interested, I'll be happy to upload clips in the same scene in other format/speed combinations.
Regards,
Dan.
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For reference, attached is a new 5 second clip of the same scene in MOV/60p format with its Media Info file.
Regards,
Dan.
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Attached is 5 second clip in MP4/60p and it's Media Info file.
Regards,
Dan.
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Hi. CyberLink tech support sent me a two page list of suggested fixes. I implemented them yesterday. Result: No change. MOV clip issue still exists. However...
I realized that my prior clips were taken ad hoc and hand held. Not really good for testing. So yesterday, I captured new test clips in with the camera locked down on a tripod, pointed at the same scene. To keep human error out of the process, the camera was set to full auto mode.
The GH3 is brand new to me and has many video capture formats, and I haven't chosen which I'm going to use. So ensuring that all GH3 formats work in the PD11 is important. Therefore I captured all of the GH3's Full HD video frame rates and formats - AVCHD (60p and 30p), MP4 (60p and 30p), and MOV (60p, 30p and 30p ALL-Intra). Here is a summary of the test results using Preview Mode "Real-Time Preview" and Preview Quality "Full HD Preview Resolution":
AVCHD - 60p: Video Playback rate OK. Video quality OK. Audio OK.
AVCHD - 30p: NO preview video (black)! Audio OK.
MP4 - 60p: Video Playback rate OK. Video quality OK. Audio OK.
MP4 - 30p: Video Playback rate OK. Video quality OK. Audio OK.
MOV - 60p: Video Playback rate choppy and hesitates (i.e. MOV issue still exists). Video quality OK. Audio OK.
MOV - 30p: Video Playback rate choppy and hesitates (i.e. MOV issue still exists), but somewhat better than 60p. Video quality OK. Audio OK.
MOV - 30p ALL-Intra: Video Playback rate OK!!! Video quality OK. Audio OK.
I was very surprised by the "AVCHD 30p" and "MOV - 30p ALL-Intra" test results. As you can see, AVCHD 60p worked fine, but 30p doesn't preview. This doesn't make sense, but it what it is.
I was floored that the "MOV - 30p ALL-Intra" worked perfectly! Of all the formats that I expected to fail this was at the top of my list. "MOV - 30p ALL-Intra" uses an All-Intra codec, wrapped in .MOV running at up to 72 Mbps. Luminous Landscape's explanation of "ALL-Intra" is: "All Intra means is that there is no interframe encoding. In other words each frame is a stand-alone, not using fancy data compression called LGOP (Long Group of Pictures) where the amount of compression used depends on how information much changes between frames.")
While the "30p ALL-Intra" format is very desirable, it is also only 30p. The most desirable format for me is the MOV 60p. The AVCHD 30p issue is bothersome, but not critical (I'll log it as a bug separately, though).
I only have about two weeks left to resolve these issues and make a final decision - start using PD11 only or re-subscribe to use my other video editor (not my preference). My other video editor's subscription runs out on 7/13/2013. CyberLink apparently offers a 30 day return policy. So the middle of July is my deadline. The clock is ticking.
As requested by Dafydd, I'll upload the MP4 60p video in the next post.
Regards,
Dan.
P.s. When I tried saving the project that includes all the clips in the Media Content window, PD11 locked up at the 20% level ("Saving chapter thumbnails"). I killed PD11 and then restarted. On restart, it found and loaded the temp project file. On "Save", it saved just fine this time. (Given the issues I've seen before with instability after editing, I suspect that there is a memory leak somewhere.)
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At the request of Tech Support, I used MediaInfo to get details about the 20 second MOV data file that I've been using for testing. For reference, the file is attached.
Regards,
Dan.
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I'm sure that one of the senior members or moderator will ask this question... How much memory do you have in your system?
Regards,
Dan.
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This .MOV issue is very odd. It became more odd when I read this thread on the Camtasia Studio support forum: http://feedback.techsmith.com/techsmith/topics/_mov_file_images_lagging_way_behind_the_audio. It looks like the exact same issue in two different products. Very strange. There may be some outside issue that is related to the underlying technologies and tools that these products use, and not some defect in Camtasia or PowerDirector.
Regards,
Dan.
p.s. I posted this here because of the incredible similarity of the .MOV issue. I own both Camtasia and PowerDirector. While both work with video, I don't see them as competing products at all and given the .MOV issues believe it's reasonable to post the link to the Camtasia support forum.
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Quote:
Hi Dan,
I have replicated a Preview display issue which occurs repeatedly for the 5 second sample in "Clip and Movie". Preview display in Full, HD and High settings.
Please can you provide an mp4 sample - I'd like to check that one out as well.
As an asside.
The MOV clip uses the mp4 codec. I was unable to get SVRT to work. I had a QT error display with the Mov profile I created. I did create a (Profile.ini tweaked) large bitrate mp4 profile that rendered out to the same high bitrate (retaining quality). Hardware acceleration did display for the mp4 I created. Maintaining quality is important for any editor.
Conflict message regarding frame rate. A quick look at the Pan video file sees it listed as 59.94 exactly. The thing is frame rates do vary and 29.97 is actually 29.969999999. The concern should be what the output file is.
PM sent
Dafydd
Dafydd,
Hi. I was hoping to get a decent clip for you showing movement, but the winds are dead calm this evening. I'll try to take clips tomorrow morning and upload. I say "clips" because I want capture clips of the exact same scene (probably trees limbs waving around) in different formats so that they are completely comparable. If the winds stay calm, I'll go down to the marina and take some clips there.
Again, thanks for your efforts.
Best regards,
Dan.
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Dafydd,
Thank you for your efforts. I hope you can find something.
One more factoid... This morning I deinstalled my GTX 470 and installed an NVidia Quadro 4000 - a high end video card that is very good for 3D cad modeling by pretty mediocre for anything else (a bad buying decision for my needs). Nothing changed. So I reinstalled the GTX 470.
Regards,
Dan.
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Well, everything is updated. The good news is that the PD11 seems a bit more stable - when you change preview modes, the changes "stick" and weird "stuff" seems to happen less. The bad news is that it still stutters.
I have a couple of other video cards which are not as good as the GTX470 that I have. I'll try those to see if there is any change. If not and if CyberLink can't figure out how to fix this... 
Regards,
Dan.
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Gentlemen,
Thanks for the feedback. For the third time, I'm uninstalling and reinstalling the suite. This time, I used the Revo Unstaller very aggressively. Hopefully it got everything. Also, I noticed that, in addition to the PhotoDirector patch, there was a PowerDirector patch that I had not installed. After the main install, I'll install the patches and see how it goes.
If it's still broken, I'm not sure what I'll do. Maybe get a another video card and try that, or maybe give this up as a lost cause. I don't want to do the latter for multiple reasons, but I'm getting very frustrated.
Again, thanks and regards,
Dan.
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