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Thank you Tony you just solved the problem! Hardware acceleration has to be turned on NOT OFF!
Amazing ! The people at Cyberlink couldn't even figure it out. After I sent them the DxDiag log they told me to adjust my screen resolution then they shut me down with no more help.
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Thanks..I don't know what that means but it has an Intel Turbo boost Technology monitor. I find this strange as I have no problem viewing 1080 HD video...in multiples at the same time... this PC also has a high rating for gamers...but it won't run Cyberlink software?????????????
Just Nuts.
Edit yes I found it ..it does have a Nvidia GT540M.
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It is very easy to get your refund, Cyberlink has a 30 day money back policy no questions asked.
I hope you are just stressed re Christmas because if this is how you deal with life's little problems, well.
oh really wish me luck! Merry Christmas.
I'll let you know if i ever get a refund.
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If my graphics processor is slow what does that have to do with the producing of the video? I'm not trying to watch it. I'm trying to render it.
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CC2,
Profanities are unnecessary and unacceptable on this forum, your posts will be removed by the moderator when he comes on and you will probably receive a warning about your future conduct.
Provide the information other members have requested and they will try to help you resolve your issue.
Robert
I provided it and I thank them for their effort but as usual it doesn't fix the problem . My apologizes for my profanities but I know I will never get a refund for something that doesn't work in a BRAND NEW PC! Nothing more frustrating than throwing money in the garbage.
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Well if PD 10 is not a simple editing software they should not offer it to the General Public... and beg people to upgrade.... I will also be sending an email to Samsung telling them not to include Cyberlink products in their packages.
Thank you for your help. I think the techno world is out of touch with reality.
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When you buy a PC and it comes loaded with a software that keeps begging you to upgrade you would expect the upgrade would work in that PC..... common sense. BUT no not from "e''ll fuckin screw you CYBERLINK"what an ASSHOLE cocksuckin fuckin ASSHOLE COMPANY!!!!!!!
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Cripes this is a 1400 dollar laptop you would think it could run simple editing software in non HD.
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Stop cursing!!! They do tell you..minimum graphic recommendations are posted. There are some laptops that run the program without issue.
Did you try UNCHECKING harddware acceleration in preferences???
??? sorry I'm a bus driver not a PC tech what does that mean?
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This isn't even HD video why won't it work|? My old 1.64GHZ xp can process it on PD 9.
what a fuckin waste of money.
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Like I said it works then it doesn't work ..no rhyme no reason. absolute FUCKIN GARBAGE!!~!!!!!!!!
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Also, please click on the word POWERDIRECTOR on the upper right inside the program and tell us the BUILD. Mine is 10.0.0.1129a, what is yours?
Mine is the same.... what a fuck** crock why don't they tell you this before they sell it to you. why can an I7 processor be so slow? ???>>>>
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No it is an upgrade version. My PC is an I7 processor with 8GB ram/ 64 bit all up to date windows 7 premium.. I have used only 50 GB on this PC its a new machine. I am not venting.. but this is ridiculous. the fact that it works off and on proves there is something wrong with the software. These are three clips taken from the same DVD they will sputter than play then sputter again. Green screen to video green screen to blank..the audio plays all the way through. can't preview and can't produce .I know how to use PD as I have PD 9 installed on my old XP desktop.
yes I am furious but I am willing to listen to any suggestions... I would rather get a refund but i know that will never happen. I ran the same clips on my old desktop with PD 9 and they viewed and edited just fine.
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3 replies directly from Cyberlink no fixes. Why should I have to adjust my screen resolution if the video clips won't even produce? Does not make sense..they left me hanging and went home.
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Can't figure this one out. I captured 3 mpg clips from the same DVD ..placed them on the timeline ...and they won't play in the previewer consistently and won't render into a movie. Sometimes the first clip will play then when it hits the second the screen goes green. Sometimes the picture cuts in and out between the image and a green screen..I can here the audio 100% and it plays right through all three segments. This isnt even HD and it won't play . I'm running an I7 processor with plenty of memory so I know it' not my computer. Yes I do set it to movie during the preview...doesn't make a difference.
Any ideas? PD10 ultra windows 7 64 bit.
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ABSOLUTE CRAP!
either that or they ripped me off! I paid for an upgrade from PD8 to an ULTRA 10/ 64 bit and none of the advertised features are on this. Never mind they lied but this is JUNK! I have an I7 2630QM with 8 GB of ram and this thing still locks up with nothing running in the back ground. What a piece of flippin CRAP! None of the advertised features appear on my screen.
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saving it all! For some reason I have two links to the romance back and they both appear to be the same content .
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Thanks for the info. I take it i only need to download one romance pack.
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I just purchased a PDirector upgrade. The email has 5 different upload buttons. Do i need to download every link?
This could take a week!
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Time to reply?....with a smart ass comment is a TROll just like yourself.
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