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PowerDVD has an evident problem with WIN7.... if you don't want an aero theme enabled (so a classic theme enabled) PowerDVD will not show any text or menu....
PowerDVD 9 (and 10) are not FULLY compatible with Win7....
Power DVD Ultra 10 as well as the Corel WinDVD (newest version) crash in my setup of Windows 7 Professional 64 bit. Nero Show Time runs everything fine. Go figure. Have returned POwer DVD for refund.
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Same problem,
Windows 7 X86 Home Premium (french);
ATI 5670/Catalyst 10.3
Aus Xonar STX sound card.
No antivirus software (the machine has no internet connection in normal use)
Nothing happened after the launch, but I could find powerdvdserver.exe run in background.
I could start PowerDVD 10 in safe mode only.
Best regards,
Sylvain
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I have exactly the same problem.
Windows 7 X86 Home Premium;
ATI 5870/Catalyst 10.3a DX11;
Norton 360;
Nothing happened after the launch, but I could find powerdvdserver.exe run in background.
I tried the same software on my XP machine, everything works fine then.
Ditto.
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Hi,
ok I see - PowerDVD is installed.
from the filename I can see you got a upgrade Version - can you please confirm that you bought an upgrade or an full version?
BR
Michael
Upgrade. Have upgraded PowerDVD since many years ago when bought the first program. 9 Ultra worked fine.
For what its worth, reinstalled everything from PowerDVD7 up. Ran fine through 9, Update 1. At Update 2 and 3, program stopped working.
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Hi,
ok I see - PowerDVD is installed.
from the filename I can see you got a upgrade Version - can you please confirm that you bought an upgrade or an full version?
BR
Michael
Upgrade. Have upgraded PowerDVD since many years ago when bought the first program. 9 Ultra worked fine.
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Hi,
please use the standard version of DXDIAG (not the x64 Version)
please let me know the name of the original installation file you downloaded from our Server.
Thanks and Br
Michael
PowerDVD10Ultra_Upgrade
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Hi,
thanks for fast reply.
from the DXDIAG it looks if PowerDVD is not installed on your system - can you please check?
can you please also provide me the filename of PowerDVD?
Thanks and Br
Michael
Interesting. It is physically in the Program Files (X86)\Cyberlink folder. PowerDVD10 is the .exe file name.
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Sure. Here is the info:
PowerDVD full Version - 10 Ultra
PowerDVD SR Number (when click on "CyberLink in left top) - Can't get to open
Operating System (including x86 or x64 Bit Version) - Win 7 64 bit
Is your PowerDVD a Retail product or bundles with HW? - retail (online store)
Used VGA - Radeon 4890
Used VGA driver version - 2010.0302.2233.40412
Used Audio device - Creative SB Xi-Fi Music
Used Audio device driver version - 6.01.1373
Which kind of display connection (HDMI/DisplayPort/VGA/DVI) - DVI
Are you using singel or dual monitor environment - Single
Are you using clone or extended mode (if use two display) - N/A
What kind of Antivirus SW are you using - Norton 360 v. 4 (installed and tried to run with it disabled)
The detailed issue description - Will install, acvitate, but will not run
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Hm. Unfortunatelly I bought PowerDVD 10 yesterday and it doesn''t work on my Windows 7 64 bit... I have no answer from Cyberlink yet (I'm waiting for one day).
Same issue here. A clean install. Have just written Tech Support and will see what the result is. Using Radeon 4890 with latest drivers.
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