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I was not badgering you.

I was not told by CyberLink that the problem was "replicated". I was being directed by Cyberlink to re-install, do this, do that, to do all but stand on my right foot, close my left eye, and try it again.

You could have helped from the start, and communicated a lot better!

Bill Yonescu
Quote: Bill,
I have passed the PM onto CyberLink. I have used a JVC Picaso 1080 file without a problem in PD9. I have not tested your file in 9 and left it to CL to investigate, based on other editor's reports.

For Technical Support and for issue reporting please contact CyberLink: https://membership.cyberlink.com/prog/support/cs/index.do

Item 234.



Dafydd Bevan,

If you are a volunteer to this forum, without a CyberLink interest, then I understand the approach you took in this problem, I appreciate your input, and you don’t need to read further. If not, you may want to address this issue further, I believe for CL’s sake, more than mine.

No one on this forum who tried these 720 or 1080 MP4 files I provided was able to edit them reliably without major crashes of both PD8 & PD9. There are two posts, one in PD8 & another in PD9. I asked you to try it on your PD9. You do not. You indicated to me that you passed this on to CL and had to indicate that it was on behalf of other PD editors. Don’t you think you should have tried these specific files to see the actual issue? These files are from a JVC PICSIO camera that if sort of new. It has the lens centered across the width of it and not the one (also named PICSIO) with the lens closer to one side. I believe while the formats of both are MP4, they are different formats. You said you had no problem with the PICSIO files in the past…. You may have tried a different format. If it was this new camera’s MP4 file, you are the only one able to edit them without problems.

I have been able to edit and “produce” all of these files, even the 1920x1080 ones, without any problems at all with WLMM, and the latest “Corbel”, and the free AVS video editors.

I like Power Director much better that any others and would prefer to use it. I think others would also. Again, no one can!


Bill Yonescu
The profile filename "WMV 19 HD 854x480 Quality" does not show in my PD8, while "WMV 9 HD 854x480 Quality" does show. It appears that the first part of the name is the key for seeing it in PD.

Hope this helps...

Bill
Quote: Bill,
I have passed the PM onto CyberLink. I have used a JVC Picaso 1080 file without a problem in PD9. I have not tested your file in 9 and left it to CL to investigate, based on other editor's reports.



Thank you very much... Bill
I don't want to give up.

I just was able to import the 8 second clip .001.MP4 (attached above) and produce a .wmv movie.

2.4GHz Quad, 3GB Win7 32 bit running PD8

This is not a simple problem.

Bill
Real crazy!! For about 20 minutes I could not even import any of these MP4 files...

Then after about 15 attempts I was able to import my 2 minute long 1280x720 60fps file and produce a wmv9 High Quality 1440x1080 30 fps .wmv. It took about 11 minutes. The output file is over 112 MB. Again, 2.4GHz Quad, 3GB Win7 32 bit running PD8.

Anyone have it work once and then not work after that??


Thanks for any input!

Bill

Thanks Barry for your input on .001 Have you tried .004.MP4?
Thank you very much for your efforts.

This is a very crazy problem, I don't believe it is the "just too much for PD to handle" type of problem.

Here's why.

Sometimes (rarely) I am able to import, able to get to the produce screen and even able to produce a move, without errors... I even saved the .pds file and while I wasn't able to import that MP4 by itself again, I was able to re-open the .pds file that used that MP4 file and re-produce the movie in a different formats.

That movie was an 001.MP4 style (1280x720 60 fps) and was almost 2 minutes long.

I did it with PD8 on a 32 bit Win7, Quad 2.4 GHz, 3 GB 4 year old system and was able to produce a .wmv movie. (Windows Live Movie Maker has no problem with these filrs)

I have had files work one time and never again.. One that worked for you before may not work the next time.

I hope I get some more inputs from other users to hopefully figure out what's going on. I'm not giving up on PD.

I really appreciate your help and efforts... Thank you again.

Bill

Thank you Carl for input... I have tried all lengths... here's one that is 8 seconds.

I'm trying to get a wide sample... Bill

I have a new JVC Picsio pocket camcorder that takes videos in MP4 formats of 960x540 30 fps; 1280x720 60 fps; and 1920x1080 30 fps. While 3 media players and 2 other videos editors I use accept these files and produce movies without errors, Power Director 9 does not, at least for me and several other members of this forum. (One member was able to get it to work on his system)
- See http://forum.cyberlink.com/forum/posts/list/18293.page

Since many others running these files on their systems also have problems I don’t believe the problem is specific to me. I have asked Dafydd Bevan to try one of these but have not received an answer yet.

I have exhausted attempts to cure my problem and I just seek others to try these files to see if you have success in producing a movie. I have been able on occasion to import, and produce a .wmv output movie successfully. Once or twice out of 50 attempts, over several days. Many clean re-installs, restarts, and “hair pulling”.

Anyone, please try one/all of these very short files and please let me know if “it worked”. For now I am not asking for a solution.

Thank you all for any help,

Bill
Hi Carl,

Thank again... It worked!!!

****** The YouTube video had a comment about once a new profile was generated and saved under a new profile name, PD did not show the new profile in the drop down list. A reply said that an alternate of some kind was given in a separate link that wasn't published in he reply. Does any of this make sense? Or should I just try a new profile?******


******
I asked tooooo fast. I tried it, edited an existing profile and named it similar to the rest..ie wmv 9 etc.. It did show up in my drop down list. Great to have this ability.

Big thanks,

Bill
Thank you very much.. I did track down that I needed Windows Media Encoder, download it and only got a help file...

I will use your link.

Again, thank you for your help.

Bill
Quote: View this tutorial:

http://www.youtube.com/watch?v=vw2RlzIt9EM



Could someone aim me to the program that opens these .prx files???

Thank you

Bill
This is crazy!

I am now running 6024... can't find 6014 in previous revs, and even though I reinstalled the 3022 patch. I would think that 6024 is a newer version than 6014... and 6024 should be the one to use.

Also, on two tries I was able to enter the produce screen and actually produce a .wmv. On many tries after that I could not..

I am going to do a complete un-install and re-install and see what rev I get for SE_CLMediaDetect.dll

Bill

PS. Does antone/everyone use ffdshow??? I have tried withit and without it when I'm sometimes asked by PD.
Hi Robert,

I thought you had something...

I changed my .dll to 6024 and still get the error. I think Dave meant 6014 not 6104 - I had 6014 in my first post and now I can't find it.

I also get a second error from ntdll.dll.

Bill
The "crash" vote rises!!!.

So far Dave is the only one that can import and produce this file. I just uninstalled PD8 and all reg entries associated with it... uninstalled Quicktime, uninstalled codec that I had installed, restarted.. then re-installed PD8, then updated QT to 7.7.. no produce.. then updated PD8 to 3022, no produce. Installed the content pack, still no produce. Reinstalled Windows escentials codecs.. still no produce.

It would be very interesting to know if Dafydd can import and produce with his PD9...

Thanks all for all your time, efforts and inputs.

Bill

Hi Dave,

Thank you very much for taking the time to try my file... It seemed like it was a PD problem... while others also shared the problem I saw, I guess it's not PD8... or 9..

I'm not sure what I will do, but thanks again for your info.

Bill
Quote: Fault Module Name: CLMediaDetect.dll

The issue is unlikely to be the .mp4 format. PD8 was created before many of the HD cameras - should be ok with 720p but might struggle. I would suggest you think about improving your PC and stepping up to PD9.



Hi Dafydd,

I'm not sure to whom I should direct this request, if it is not yourself would you please forward it to the proper person.

Myself and several other PD8 & 9 users have had errors when importing or producing these .MP4 files. I have been able to view them with any media viewer I have, import, edit and produce them with WMM, and any of the AVS series of programs so just saying it's the file format being new and it's not a Power Director issue seems too short of an answer. I would prefer to use PD8 (PD 9 isn't that much different for a 32 bit machine) rather than the AVS or WMM editors.

How about a fix for both PD8 & PD9??

By now you may have tried the file on your version.... how did it work???

I get similar problems with 960x540 30 fps .MP4 files from the same camera.

Thank you... Bill Yonescu





Thanks Jeff
A while back with PD6 I captured many videos from a DV tape camera and selected the MPG as the capture format. They seemed to be close to the original quality and much smaller than the .avi files I also could have captured in.

When I look at the file properties of these mpg files it states they are 720x480. When I play them back, raw just as captured, they are more like 860 wide than 720 wide. The height is 480 as stated. These files are 16:9 so the 860 I measure is correct.. Why do the properties incorrectly show 720?? Is there a good file property app that I can use??

Thank you... Bill





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