All three files crash My PowerDirector 9 Ultra 64 on Windows 7 64bit.

All three files play in Windows Media Player version 12 (64 bit).

Only one file plays in VLC media player, the longest 003.MP4 (2 seconds).

I think your samples are too short, maybe if your samples were 5 to 10 seconds, they may have a chance. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Thank you Carl for input... I have tried all lengths... here's one that is 8 seconds.

I'm trying to get a wide sample... Bill

004.mp4 works fine in PowerDirector 9 Ultra 64.

I even produced a m2ts 1280x720 video from it.
Attached MediaInfo on the produced file.

I also produced a mp4 1280x720 video from 004.mp4.
Attached MediaInfo on that file.

001.mp4 still crashes PD9.
MediaInfo shows that file to be 12.4 Mbps and 60 fps. Just too much for Powerdirector to handle.
That file plays in Windows Media player.
It also plays in VLC media player. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Thank you very much for your efforts.

This is a very crazy problem, I don't believe it is the "just too much for PD to handle" type of problem.

Here's why.

Sometimes (rarely) I am able to import, able to get to the produce screen and even able to produce a move, without errors... I even saved the .pds file and while I wasn't able to import that MP4 by itself again, I was able to re-open the .pds file that used that MP4 file and re-produce the movie in a different formats.

That movie was an 001.MP4 style (1280x720 60 fps) and was almost 2 minutes long.

I did it with PD8 on a 32 bit Win7, Quad 2.4 GHz, 3 GB 4 year old system and was able to produce a .wmv movie. (Windows Live Movie Maker has no problem with these filrs)

I have had files work one time and never again.. One that worked for you before may not work the next time.

I hope I get some more inputs from other users to hopefully figure out what's going on. I'm not giving up on PD.

I really appreciate your help and efforts... Thank you again.

Bill

Clip 001 triggers the fastest crash I've ever seen in any software.
PD disappears from the screen in a millisecond. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

Thanks Barry for your input on .001 Have you tried .004.MP4?

Real crazy!! For about 20 minutes I could not even import any of these MP4 files...

Then after about 15 attempts I was able to import my 2 minute long 1280x720 60fps file and produce a wmv9 High Quality 1440x1080 30 fps .wmv. It took about 11 minutes. The output file is over 112 MB. Again, 2.4GHz Quad, 3GB Win7 32 bit running PD8.

Anyone have it work once and then not work after that??


Thanks for any input!

Bill

I don't want to give up.

I just was able to import the 8 second clip .001.MP4 (attached above) and produce a .wmv movie.

2.4GHz Quad, 3GB Win7 32 bit running PD8

This is not a simple problem.

Bill

004 imported just fine.
This was done on my DM1, brief specs in signature. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

Bill,
I have passed the PM onto CyberLink. I have used a JVC Picaso 1080 file without a problem in PD9. I have not tested your file in 9 and left it to CL to investigate, based on other editor's reports.

For Technical Support and for issue reporting please contact CyberLink: https://membership.cyberlink.com/prog/support/cs/index.do

Item 234.

Quote: Bill,
I have passed the PM onto CyberLink. I have used a JVC Picaso 1080 file without a problem in PD9. I have not tested your file in 9 and left it to CL to investigate, based on other editor's reports.

Thank you very much... Bill

Quote: Bill,
I have passed the PM onto CyberLink. I have used a JVC Picaso 1080 file without a problem in PD9. I have not tested your file in 9 and left it to CL to investigate, based on other editor's reports.

For Technical Support and for issue reporting please contact CyberLink: https://membership.cyberlink.com/prog/support/cs/index.do

Item 234.

Dafydd Bevan,

If you are a volunteer to this forum, without a CyberLink interest, then I understand the approach you took in this problem, I appreciate your input, and you don’t need to read further. If not, you may want to address this issue further, I believe for CL’s sake, more than mine.

No one on this forum who tried these 720 or 1080 MP4 files I provided was able to edit them reliably without major crashes of both PD8 & PD9. There are two posts, one in PD8 & another in PD9. I asked you to try it on your PD9. You do not. You indicated to me that you passed this on to CL and had to indicate that it was on behalf of other PD editors. Don’t you think you should have tried these specific files to see the actual issue? These files are from a JVC PICSIO camera that if sort of new. It has the lens centered across the width of it and not the one (also named PICSIO) with the lens closer to one side. I believe while the formats of both are MP4, they are different formats. You said you had no problem with the PICSIO files in the past…. You may have tried a different format. If it was this new camera’s MP4 file, you are the only one able to edit them without problems.

I have been able to edit and “produce” all of these files, even the 1920x1080 ones, without any problems at all with WLMM, and the latest “Corbel”, and the free AVS video editors.

I like Power Director much better that any others and would prefer to use it. I think others would also. Again, no one can!


Bill Yonescu

Thank you Bill,
Normally I would have tried the files out in PD9, once i read the reports of senior editors i saw no reason to.

The files I referred to CyberLink have been tested and they have replicated the issue. CyberLink's R&D are looking into the matter - I had the report back from CyberLink TODAY.

Bill, please do not badger me. I really don't need it. I know how things work, I passed on the report to CybverLink. I trust the reports of senior members who tested the file, once I read their opinion I didn't need to jump any hoops of downloading and testing!

I was not badgering you.

I was not told by CyberLink that the problem was "replicated". I was being directed by Cyberlink to re-install, do this, do that, to do all but stand on my right foot, close my left eye, and try it again.

You could have helped from the start, and communicated a lot better!

Bill Yonescu

Of course you were being a nag - you named me in your post. Your whole intention was to get my attention and to get some communicative action going to help resolve your issue.

If you want to communicate the matter with CL, then please do so via the link provided previously. You are quite able to write to them yourself.

I've left the matter to CyberLink to localise and to come up with a result for PD9. I doubt the PD8 issue would be fixed as development of that product has stopped upon the release of PD9.

This thread is now closed.