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Ok thanks and I will give your steps a go ![]()
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Hi I am finding this latest version keeps crashing as soon as I try and import files. I get the blue wheel of doom , waiting for the program to respond doesn't work so no option but to close. It has nothing to do with my windows 10 laptop as very good gaming one and only about 18 months old. How do I fix this? One thing I have noticed is no update in application manager for a while. Normally it's a weekly occurence.
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The New Blue Essentials pack has been supplied with PD19 Ultimate and earlier PD Ultimate versions. Registering any NB Packs back then and the NB Essentials I pack was given to you as a free gift that you could take with you.Hindsight is that registering has these benefits but is not necessary. I find that the NB packs purchased and installed years ago are working in PD365. I don’t remember seeing NB Video Essentials I being sold for $59. It is still $49 in the USA on their website. I am therefore confused. Please let us know the exact name of the actual pack and the website where you purchased it.
See attachment. Seems £45 is a bit steep if you only paid $49. The site where I purchased is also on that invoice. They are now giving me a full refund after they sent a troubleshooting link for installation which didn't work. I am gutted because I love their filters but am reluctant to purchase another video editor which does work with NEW BLUE since I use full price PD anyway.
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This seems to be the same issue you posted about here.
I haven't had trouble with any older packs I've purchased directly from NewBlue, and if "all the plugins" are missing you'll need to follow the steps shown here to restore them by reinstalling an earlier PD version.
Which specific pack/packs did you buy that aren't showing up now?
I got a response from New Blue which quite frankly sucks.
'' I apologize you are having these issues. Unfortunately Cyberlink decided recently they were not going to continue to support our products stating that not enough users were utilizing our plugins. This leaves us unable to keep compatibility when they update their products as they are not allowing us to unfortunately. I would ask you to alert Cyberlink as well. "
They knew this and yet PD is listed as an option to tick upon installation which it shouldn't have been so I have requested a full refund since I have wasted $59 on a product I cannot use.
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I am completely confused. I bought the New Blue Essentials pack and a week later all the plugins have disappeared from Power director. Re-installing does nothing and I am £££ down. Anyone else had this?
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I often have 2 or 3 clips on the same timeline but I am finding that as soon as one clip finishes the next one automatically previews in the 360 mode which I find highly irritating. I have no use for such a mode but it seems i can only disable the mode with the clip playing. Is there any way to permanently disable this function?
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I am very upset about this. I use the New Blue filters over any others and I too would not have pressed the 'free upgrade' button if we were prewarned. Not impressed at all. I am wondering if it's still available with the android version as I film my vids from phone and then upload to laptop where I have PD. Might be cheaper than buying the pack separately.
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Hi everyone. I purchased Powerdirector365 and got the free Photodirector download. I have installed it but once I select launch it flashes up on screen before quickly disappearing. Have reinstalled and restarted laptop to no avail. What should I do? Many thanks.
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