Messages posted by Alesha

1. Yes I am using the software that came with the JVC. I had problems with the first disc, CS sent me a 2nd disc (that was extra info I included to expand on my frustrations), and the only response they have had to my dilemma's is to sent me a link to redownload everything. (3 hours is what it reads left when I go to bed at night, so I don't know the exact time it takes but it's ridiculous)
2. No I can't upgrade because the CD key (I have), thats listed on the website has to be entered into 6(?) boxes that I can't figure out the sequencing and CS doesn't seems to understand. (... "just redownload").
Plus, I don't want to have to pay for something that was supposed to be included.
I am frustrated beyond Xanax. I HAVE to get this done before christmas so I went out and bought another program. I would like to get the CL to work but I don't hold much hope.
I will try again to upload the screen shots. I won't let me shoot one of the file pulldown menu. I guess ALT makes the pulldown retract.
Thanks again.

This is a continued conversation from Enriques post of unable to save magic motion....

Also the "answer" from customer service regarding this problem was to redownload EVERYTHING. Hours later... it STILL doesn't work. GRRRR!

Quote:
[Post New]13/12/2007 18:58:49
Subject: Re:UNABLE TO KEEP MAGIC MOTION PROPERTIES AFTER SAVING AND CLOSING A FILE
***** [Up]
Alesha
*****
Newbie

Joined: 01/11/2007 09:17:14
Messages: 7
Offline
I am unable to save ANYTHING. Do I have to purchase in order to make this work? I am very disappointed with cyberlink so far and am not going to give you my money if that is the case. I will start over (as if I don't do that everytime I open this program ) with a different company. The link that says "save as" and "save" are grey and unable to be used. Please advise soon.

************************

14/12/2007 12:21:10
Subject: Re:UNABLE TO KEEP MAGIC MOTION PROPERTIES AFTER SAVING AND CLOSING A FILE
***** [Up]
Alesha
*****
Newbie

Joined: 01/11/2007 09:17:14
Messages: 7
Offline
3rd try at posting here....
following the enrique response..

Power director 5.00 2227 Sep
Product number
product # cds060905-06

this is the 2nd disk I am trying to use that came with my JVC gz-mg 155u

I understand that saving is a simple task but the options in the pull down are not choosable, they are grey, not black and clickable. I appreciate your continues help with this.

I have attachments that im not using this time to see if it will take without.

************************

Sorry product # cds060905-06

3rd try at posting here....
following the enrique response..

Power director 5.00 2227 Sep
Product number

this is the 2nd disk I am trying to use that came with my JVC gz-mg 155u

I understand that saving is a simple task but the options in the pull down are not choosable, they are grey, not black and clickable. I appreciate your continues help with this.

I have attachments that im not using this time to see if it will take without.

I am unable to save ANYTHING. Do I have to purchase in order to make this work? I am very disappointed with cyberlink so far and am not going to give you my money if that is the case. I will start over (as if I don't do that everytime I open this program

) with a different company. The link that says "save as" and "save" are grey and unable to be used. Please advise soon.

Ok. so I was having the same problems randy was having and at first it still did not open. I opened it from the programs list and it opens but Im getting the same errors before it went kablooie.

c:\hp\tmp\src\setup\PhotoGallery\

is not found. I cant seem to open my videos and I get this message.

photo gallery.msi cannot be found
please help