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The latest commercial version of PowerDirector 12 has the "4210" build from June 2015. There are two versions Ultra and Ultimate.
Your build (4601) indicates that it is not the commercial version. It is probably an OEM. Best Buy may have been offering it for sale although they were not supposed to. Are you sure you didn't get it with some hardware - burner/memory/etc.?
OEM versions cannot be updated but you may be able to get a discount on an upgrade. Look for sales on the Cyberlink site.
In any case, you do not have a version that has that speed capabilities. and cannot be updated.
Yes, I remember now buying at Best Buy, because I was using Corel Video Studio before and had purchased as on on-line uplink. But when I had to get a new laptop, I couldn't get Corel to allow me to upload again.
Thanks for your time and help. Maybe I'll see about an upgrade.
Cheers.
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Hi,
Does anyone know why Version 12 doesn't even have "video speed" adjustment option, as it's supposed to, within PowerTools?
Is it possible to get this function elsewhere?
Thanks.
Chris
I just checked my version of 12 and video speed was there under the power tools. Have you added the video to the timeline and selected it? I have 5 options under PowerTools.
What level of PowerDirector 12 do you have? Did you buy it or did it come with a piece of hardware (an OEM version)? OEMs often have features removed to teasing you in to buying a full commercal version.
Yes, I added the video to timeline and selected it.
Not sure what you mean by "what level" of PD12? I have PD 12.05.4601, 64 bit.
I know that when I tried to upload "updates" from Cyberlink's website, it told me I didn't have the proper version to install the updates (which is incorrect as far as I know).
When I click on the video on the timeline, then on PowerTools, I only have three options: Video in Reverse, Video Crop and Video Rotation.
Pretty sure my original version I bought at Best Buy (CD or DVD disk).
Thanks for your time and input.
Chris
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Hi,
Does anyone know why Version 12 doesn't even have "video speed" adjustment option, as it's supposed to, within PowerTools?
Is it possible to get this function elsewhere?
Thanks.
Chris
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Hi,
Anyone know why PD12 would suddenlys top rendering audio? When I produce a movie, all of a sudden, the video renders fine, but there is no audio.
Thanks.
Chris
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Hi,
Does anyone know why powerdirector12 would suddenly no longer show mov files that are on my computer?
Suddenly, when I go to "Import Media" and go to files on my computer that have mov files, the mov files do not appear, even though I have "all files" or "all files..." open.
This hasn't been a problem before and it has begun without me changing settings.
Thanks.
Chris
Not sure if this your problem, but for PowerDirector to deal with .mov files QuickTime needs to be installed. Check to make sure you have it. If you need to install it, ONLY download the LITE version.
Hope this helps
Thanks for the advice, but I found no link or choice to download the "Lite" version, but I did download the basic version and, while older mov files show up, the ones I've uploaded to my computer this week still don't appear within a PowerDirector search, though they do show up and play in Windows 10.
Can I ask why you suggest only the Lite version?
Do you know why the new mov files still won't appear?
Thanks a lot. I appreciate your time and quick response to my first question.
Cheers.
Chris
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Hi,
Does anyone know why powerdirector12 would suddenly no longer show mov files that are on my computer?
Suddenly, when I go to "Import Media" and go to files on my computer that have mov files, the mov files do not appear, even though I have "all files" or "all files..." open.
This hasn't been a problem before and it has begun without me changing settings.
Thanks.
Chris
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I would guess the most likely cause is to do with the codecs on your comuter. Instalingl the K-Lite codec pack may well resolve the problem for you. Have you tried playing back your files with VLC media player, there aren't many formats that cannot handle.
I will try your suggestions and let you know the outcome. Thanks.
Chris
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Hi,
Does anyone know why PowerDirector 12 would cause Produced Video MP4's to produce only audio and no video? At least when trying to playback in any video software other than Cyberlink's Power Media Player. Microsoft and other video players only play the audio portion. No video. While Cyberlink's video player plays both audio & video.
Thanks!
Chris
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Anyone know why PD13 might suddenly be doing two things:
Usually when things appear out of the blue like this it's because something has auto-updated silently. Is your PC set to do this?
You could try performing a System Restore to a time before the problems appeared.
I did restore Windows to a point prior to the problem beginning, but that hasn't changed anything. I appreciate the help though. Hate to keep bothering folks, but any other ideas of what it could be and how I might resolve? It's making editing videos incredibly slow and amazingly frustrating. Thanks.
Chris
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Hi,
I've been unavailable, so sorry for the delay.
I already had Enable Shadow Files checked.
Nothing at all has changed on my front end. I'm using the same camera. Didn't change anything in settings or on my PC or operating system. The lagging, hanging and unsynched audio/video while editing just arbitrarily began the same time the extra tracks disappeared.
I don't know what you mean by 4k video or color enhancements. I suppose it's possible either I or the system accidentally changed a setting. I don't see where I might turn on/off color enhancements and, again I have no idea what you mean by 4k video.
Can you please tell me where I will find the radio button or other switch for color inhancements? Any setting I can change regards to 4k video???
Any other ideas as to what might be going on and how to fix it?
THanks
Chris
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The supplied DxDiag.txt show that this laptop should be sufficient for editing HD 1080 video. There would be symptoms that you described if editing 4k video or using the color enhancements on the video. Simple cuts type editing should present no video audio sync problems. Try this: enable shadow files and let them finish before continuing to edit to see if it helps.
You may be using camera video different from what you used in the past. A mediainfo on the video that you are trying to edit now can help to clarify the issues.
You have many windows errors reported in the diagnostic part of the report that need to be fixed if possible.
4k video would be the output format of your camera. The size. Enhancements would be something you added during editing by clicking one of the buttons above the time line.
Do you think the Windows errors are probably causing this? Nothing else has changed on my end. I am using the same, simple, camera and same PD settings I've previously used without the problems I'm now having.
Can you offer what you think is the best way to analyze and fix windows errors? Is there a native part of windows that will do that? Or should I seek more updates at microsoft? Thanks again.
Chris
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Hi,
I've been unavailable, so sorry for the delay.
I already had Enable Shadow Files checked.
Nothing at all has changed on my front end. I'm using the same camera. Didn't change anything in settings or on my PC or operating system. The lagging, hanging and unsynched audio/video while editing just arbitrarily began the same time the extra tracks disappeared.
I don't know what you mean by 4k video or color enhancements. I suppose it's possible either I or the system accidentally changed a setting. I don't see where I might turn on/off color enhancements and, again I have no idea what you mean by 4k video.
Can you please tell me where I will find the radio button or other switch for color inhancements? Any setting I can change regards to 4k video???
Any other ideas as to what might be going on and how to fix it?
THanks
Chris
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The supplied DxDiag.txt show that this laptop should be sufficient for editing HD 1080 video. There would be symptoms that you described if editing 4k video or using the color enhancements on the video. Simple cuts type editing should present no video audio sync problems. Try this: enable shadow files and let them finish before continuing to edit to see if it helps.
You may be using camera video different from what you used in the past. A mediainfo on the video that you are trying to edit now can help to clarify the issues.
You have many windows errors reported in the diagnostic part of the report that need to be fixed if possible.
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Having only two video track showing is normal for all PD13 versions. Try this: Right mouse click in Track Manager (the left bottom part of the screen) and click Add Tracks... in the popup window. Type 90 and click the OK button. Move the scroll bars on the right bottom of the screen. Let us know if you see 92 tracks now.
YES. That did it. Thanks.
Do you know what I might do about PD suddenly not synching audio/video, plus jumping around on the track, while i edit? I can produce a clean movie, it just won't work properly in edit mode.
Thanks again for the first fix.
Chris
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The PD13 deluxe version has 100 total video tracks. The HE, DE, or LE versions can be limited to 7 total video tracks which includes the fx, title, music, voiceover tracks. Having only 2 video tracks is correct for those versions.
See this old post : http://forum.cyberlink.com/forum/posts/list/45373.page#234232 . The links are no longer available for the PD13 info. Cyberlinlk changed all those links to the newer PD15. You did not supply the full info of the build and SR number but having the 2 video tracks is correct for the versions listed.
No. Having two tracks is not normal for the version I have. Your first sentence states the Deluxe Version (which I have) has 100 tracks. My first entry in this thread states I had many more (i never counted them) ever since I bought the product (a year or two ago). I've been limited to only two video tracks beginning TODAY. For some reason, the program arbitrarily is limiting my tracks now.
Didn't know you wanted the serial number. Don't think you asked me for that. Here it is.
VDE151112-01
Don't know what you mean by providing "full info for the build." Please elaborate. I'm not an IT person. Thanks.
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I purchased online as a download. Don't exactly remember when. I don't know if it was a limited edition release. I don't think so. The version is PowerDirector Deluxe. 13.0.3516.0
Attached is DXDiag file
Will add one more thing, because, as I am still trying to use PD, it's going from bad to worse.
As I try and edit, not only are audio/video not synchronized, but it keeps jumping from one point in the video to the end of the video as I try and watch and edit.
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I purchased online as a download. Don't exactly remember when. I don't know if it was a limited edition release. I don't think so. The version is PowerDirector Deluxe. 13.0.3516.0
Attached is DXDiag file
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I purchased online as a download. Don't exactly remember when. I don't know if it was a limited edition release. I don't think so. The version is PowerDirector Deluxe. 13.0.3516.0
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Anyone know why PD13 might suddenly be doing two things:
1) In editing mode, it suddenly offers only two tracks to lay down video or pictures. It used to offer 4 or 5 or more.
2) Suddenly doesn't synch audio and video in editing mode.
Thanks.
Chris in LA
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