MP4 Output Has No Video, Only Audio

ChrisB

Newbie Joined: Oct 25, 2016 16:27 Messages: 17 Offline

Solved by

Dec 07, 2017 23:48

Hi,

Does anyone know why PowerDirector 12 would cause Produced Video MP4's to produce only audio and no video? At least when trying to playback in any video software other than Cyberlink's Power Media Player. Microsoft and other video players only play the audio portion. No video. While Cyberlink's video player plays both audio & video.

Thanks!

Chris

Longedge

Senior Contributor Joined: Apr 28, 2011 15:38 Messages: 1504 Offline

Dec 08, 2017 05:14

I would guess the most likely cause is to do with the codecs on your comuter. Instalingl the K-Lite codec pack may well resolve the problem for you. Have you tried playing back your files with VLC media player, there aren't many formats that cannot handle.

ChrisB

Newbie Joined: Oct 25, 2016 16:27 Messages: 17 Offline

Dec 08, 2017 10:15

Quote I would guess the most likely cause is to do with the codecs on your comuter. Instalingl the K-Lite codec pack may well resolve the problem for you. Have you tried playing back your files with VLC media player, there aren't many formats that cannot handle.

I will try your suggestions and let you know the outcome. Thanks.

Chris

The Shadowman

Senior Contributor Location: UK Joined: Dec 15, 2014 13:06 Messages: 1831 Offline

Dec 08, 2017 11:16

Quote

Quote I would guess the most likely cause is to do with the codecs on your comuter. Instalingl the K-Lite codec pack may well resolve the problem for you. Have you tried playing back your files with VLC media player, there aren't many formats that cannot handle.

I will try your suggestions and let you know the outcome. Thanks.

Chris

Hi Chris

Something to to try: Have a look in preferences and see if you have hardware acceleration checked. If it is checked, uncheck it and try again. Also uncheck enable hardware decoding.

Robert Panny TM10, GH2, GH4,