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Quote Hello,

You didn't specify your PowerDVD version, so hard to give you an answer. Best bet is to ask CyberLink Customer Support:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
PowerDVD Moderator


PowerDVD 14
But looking at patches for other versions of PowerDVD looks like only version 20 and 21 got the patch for the new Intel 12 Gen CPU
Oh well guess I can stick a dedicated AMD or Nvidia GPU and should work since only reason it doesn't work IMO is because PowerDVD doesn't recognize the GPU in new processor.
Quote Intel plans to to drop SGX support from its 11th Gen desktop processor lineup, in favor of its full memory encryption implementation (TME/MKTME).

https://arstechnica.com/gadgets/2020/02/intel-promises-full-memory-encryption-in-upcoming-cpus/

So how will we now play our 4K Blu-Rays if we're using an 11th Gen Intel system?

CyberLink PowerDVD 20 requires an Intel processor with Intel SGX support. Yet 11th Gen Intel processors will likely have SGX support axed. So, will CyberLink PowerDVD 20 be patched to support Intel's implementation of full memory encryption (TME/MKTME), or will we just have to be forced to upgrade to PowerDVD 21 (if it itself even has TME support)?


Well here's official answer from Cyberlink itself
"The removal of the SGX feature, and its compatibility with the latest Windows OS and drivers, has caused a substantial challenge for CyberLink to continue supporting Ultra HD Blu-ray movie playback in our player software. So much so, that it has been determined that it is no longer feasible for CyberLink to support the Ultra HD Blu-ray playback on newer CPUs and the latest Windows platforms."

https://www.cyberlink.com/support/faq-content.do?id=26690

Oh well from what I read online was always problematic playing 4K disc from a PC i.e. had to buy certain hardware, motherboard etc for it to work properly.
That's why I just ended up getting an Xbox X to play back my 4K disc myself.
Quote I went on Windows Insiders Program to see if my Intel/ROG Skylake i7 7820x/X299-LGA 2066 to see if Windows 11 would install on my computer. With the Hardware requirements I turned on TPM in BIOS, and Windows 11 download was there in Windows Update.
Installed in 10 minutes max. Didn't get too far after rebooting and sucessfully logged on to Windows 11.
First thing I tried was Playing a Blu-Ray with Power DVD...started loading, looked like normal, until got a pop-up window Cyberlink error Incompatible Video Driver....Tried DVD, seemed to work. Tried MP4, and it started normally but started stuttering, and there was no counter. Immediatelly uninstalled Windows 11 through recovery feature, and it took about 5 minutes to restore.

I reported errors to Micorsoft feedback. But Windows 11 for me is a no go without Power DVD.

So far there has been 0% news about this.
Maybe it is too soon?


Couple of weeks later: 7-23-21 Windows 11 Pro Version 21H2 OS Build 22000.100
Cyberlink Power DVD 20 Works well. All problems have been resolved.


Seems to be a known problem if you are running newest 12gen Intel CPU
seems to have been patched for Power DVD 21 anyways
not working for older vesions of PowerDVD AFAIK
Any plans to add Blu-ray movie/DVD/media file playback compatibility with the new Intel 12th Gen CPUs to older versions of PowerDVD?
I noticed the latest patch for PowerDVD fixed it for PowerDVD 21 anyways.

Adds Blu-ray movie/DVD/media file playback compatibility with the new Intel 12th Generation Alder Lake CPUs.

I'm using an older version of PowerDVD and get PowerDVD displays an error message "Incompatible graphics driver when trying to play back any Blu-ray disc.
Weird thing is playing back regular DVD's is fine just not Blu-ray disc.
I'm guessing it's because program doesn't recognize the newer Intel UHD graphics 770 in the new Intel 12th Gen CPUs

Also Ultra HD Blu-ray Advisor should proably be updated since running it says Blu-ray should work fine on my system.
Installing the latest PowerDVD 21 essential works for the moment since it has the patch but since trial version will only work for next 30 days.

So will older versions of PowerDVD get a patch also or are we forced to upgrade to version 21?
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