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For clarification and completeness, uncheck the "Enable hardware decoding" under Preferences/Hardware acceleration.

Sorry for the omission.
p.s. FYI, for clarification, I am using PowerDirector 12 on Windows 10 and solved my green screen problem using your method.
I've gotten a green screen ever since I updated from Windows 8 to Windows 10. I just fixed it using this same method:

Under Preferences, uncheck the "Enable hardware decoding".

I've been stumped for months. Today, this method worked for me.

So, thanks, Jeff and everyone!
I had the same problem and fixed it today.

If you haven't already done it, download both patches (free updates) for PowerDirector 12 under the Downloads section of Cyberlink. Not downloading the latest patch (from 6/29/2015) was the cause of my problem of not connecting to YouTube.
I've gotten a green screen ever since I updated from Windows 8 to Windows 10. Mr. Ahamling's advice worked for me, too:

Under Preferences, uncheck the "Enable hardware decoding".

I've been stumped for months. Today, this method worked for me.

Thanks Everyone!
I've gotten a green screen ever since I updated PD 12 from Windows 8 to Windows 10 o/s. I just found a reference on the forum that fixed my problem:

Under Preferences, uncheck the "Enable hardware decoding".

Apply it and check it out.

I've been stumped for months. Today, this method worked for me.

Thank you everyone!
I've gotten a green screen ever since I updated from Windows 8 to Windows 10. I just found a reference on the forum that fixed my problem:

Under Preferences/Hardware Acceleration, I unchecked the "Enable hardware decoding".

I've been stumped for months. Today, this method worked for me.

Thank you all!
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