Messages posted by kmanauto

Resurrecting one of my very old posts. I did find a solution. And this applies to PD15 and PD16 (I don't have nor need 17's features yet).

When I export as an mp4 for the container, youtube processes the video and the audio skips and crackles. When I export using a MKV container, youtube processes properly and has no audio issues at all. I have tried all other settings and functions, and this was the ONLY thing that fixed it.

ADMIN: Please mark this thread as solved.

Quote You can try to "Optimize" in pref "Hardware Acceleration" to see if it will clear the flag, if not, this is probably your answer since only one resolution is grey: https://forum.cyberlink.com/forum/posts/list/47025.page#post_box_244166

Jeff

That Fixed It!

THANK YOU!

Quote You can try to "Optimize" in pref "Hardware Acceleration" to see if it will clear the flag, if not, this is probably your answer since only one resolution is grey: https://forum.cyberlink.com/forum/posts/list/47025.page#post_box_244166

Jeff

Thanks, Giving it a try now.

Tried posting 2 photos and the diag as attachments, however, the site just stalls when posting, so nothing for now.

I have 3 things with the registry value of 1 as shown in that link, changed to 0, and it was for MKV, so crossing fingers!

Strange Problem. Used PD 16 fine yesterday, rendered some videos. I encode in 3840x2160 (4k). I use the mkv container and h.265.
First off, the reason I use h.265 is due to an issue that started about 2 years ago out of the blue as well, where when I used a .mp4, youtube would process the video, and all audio would cut out, skip or dead spots. Don't know why, that issue was never resolved with the .mp4, just by switching to .mkv container, the problem went away.

Back to quick sync, Worked and was an option yesterday, today is not. I even tried working with the same video I did yesterday to repeat, no dice.

Here is where it gets STRANGE! Intel Quick Sync COMES BACK, but ONLY IF I SELECT A DIFFERENT RESOLUTION! Anything but 3840x2160 and quick sync comes back.

Source media is from 4 different sources each same problem. Doesn't matter.
Sony AX53 camcorder h.264 at 100mbit 4k
iPhone 8 using ProMovie recording in h.265 at 120mbit 4k 60 fps
Hardware Store action cam (Quite good actually!) h.264 at 25 mbit 30 fps
Sony PJ380 h.264 m2ts file 1080p at 25 mbit 60 fps

I have attached two screenshots showing both resolutions and with/without quick sync.

Attempts to remedy include updating drivers, rolling back drivers, reinstalling PowerDirector keeping settings, reinstalling PowerDirector FRESH removing every trace I could find. I also tried 4 different program patches/updates that I had stored spanning the last year including the latest and fresh install with no patches, no difference.

PD 16
Version: 16.0.3424.0
Version Type: Ultimate
Latest Patch
No computer updates or changes since the last time it worked

Specs:
Dell XPS 13
DXDiag attached with specs and information

I hope I provided enough info. Hopefully, we can figure this out, I have a huge event to record and upload Thursday.

Cheers!
-Kman

I'm done with PowerDirector. So many ruined videos from this. Long time customer, will need to call it quits.

Quote I would try converting the MP3 Audio files to WAV and see if that eliminates the clicks and pops.

PowerDirector will sometime have audio drop out at the junction of two video/audio clips. Usually that goes away when you produce the project.

Done that. No difference. Like I said, doesn't matter what the source is, with edits, without edits, with junction of two clips of any type or not.

Hello everyone, I've been having a issue with my audio output. It happened on PD 14 as well but rarely, and nearly all editeded videos on PD15.
It does not matter if no audio and video edits have happened, as in, SVART, it doesn't matter if I edited audio, or edited just video or edited both.

Problem happens on outputted videos on my desktop computer running windows 7 with latest patches and updates, or either of my laptops. One is a underpowered Pentium quad core with windows 8 and the other is a i7 dual core with windows 10.

All PD15 patches installed, have reinstalled programs, tried PD14. Doesn't seem to matter.

Here are samples: (Popping happens continously and randomly throughout the videos)

https://www.youtube.com/watch?v=wmANwok1Fss at the 17 second mark

https://www.youtube.com/watch?v=zEIHH73k53c at 15 second mark.

No reason to post 20-30 videos showing the same thing.

First video is one I put together while working on a closing credits sample, uses a MP3 for the audio.

Second one is just a vblog update, only edited for color corrections and sharpness. Even if I don't edit at all, and just re-render/re-process the videos I get the pop and click.

Audio issues are not present in original footage.
Cameras used:
Sony FDR-AX53
my old Sony FDR-AX33
Dashcam
El-Cheapo Action Cam
iPhones 6s, 5s, and 4s.
Sony PJR380 Projector Camcorder

Resolution does not matter. If I re-render the video multiple times, each time the pops and skips will be in different places. never the same twice. I occasionally can get a clean copy after rerendering 20-30 times. Shadow files on or off, doesn't matter.

Antivirus on/off doesn't matter. using the computer while rendering or not doesn't matter.

Laptop with the i7 is used for editing only. It is basically clean wiped, no "extras" accept what is used for editing. I rarely connect it to the internet accept for uploading to YouTube. so no antivirus, or anything that could interfear. When processing I do not use the computer.

I need ideas or help! With each version of Power Director, we get some nice new features, but then new bugs crop up. Getting just about ready to jump ship to a different editor because of this, but I really like PD.

P.S. Did my best to search for solution, bext I can find is someone else having clicks and pops between tracks or split videos/audio. i am not having that specific issue, doesn't matter if splits or not.

Just thought I'd give a update.
I've nailed the problem of the blocky video and poor quality.

Here is what is happening as the problem is getting worse:
For some reason, after using any "feature" but cutting clips, upon rendering, PD14 is using the SHADOW FILES for the final output instead of the ORIGINAL HIGH QUALITY files!!!

My temporary work around, and mind you, this is happening on my brand new windows 10 laptop too, is to edit the video. Once done editing, save project files one last time. Close PD14. Re-Open PD14, though with no project, just a empty work space. Turn off Shadow Renderings in the settings then manually delete the temp files in the settings menu.

Doing this, the program exports perfect video every time.

Developers! Please come up with a fix for this! As if this is on PD15, I will not be purchasing the next version! So far you guys are making some nice money off of me, and that will end. PD13 did not have this issue. Only PD14 is.

Quote:

Quote: I'd like to try H.265 a bit, that would really reduce the amount of storage requirements for me, but processing times are just so dang long. 20+ hours/video instead of ~3

Anyone know of a good videocard or some way besides just raw CPU processing pwoer to improve H.265 render times? Or to keep PD14 from crashing when rendering long videos in H.265?

If your timeline has a lot of fix/enhance features, a video card won't help much, these features are CPU predominate in PD14. If your philosophy is to create 100Mbps output, then H.265 vs H.264 will save you nothing on file size. For simply transcoding, any of the Nvidia GTX9xx series can do about 1:1 for H.265 encode times.

Jeff

Thanks for the Input. The reason I generate 100Mbps output, is because that is the original bitrate. if I switched to H.265, I could lower the bitrate to say, 60 or 70 Mbps respectively, retain the same video quality, and reduce file sizes by 30-40%.

Quote: You might find this link useful when using YouTube :

[url=https://support.google.com/youtube/answer/1722171?hl=en

]https://support.google.com/youtube/answer/1722171?hl=en

So heres the deal:

Settings/Hardware Acceleration/
I had both Enable AMD Accelerated Parallel Processing technology to speed up video effect preview/render,
and I also had enable hardware decoding.

Now, going back and fourth, I confirm, all three versions I have, PD12/PD13/PD14, ALL, and I mean ALL settings were exactly the same across each version.
I had "Enable hardware decoding" enabled on all three.
However, on PD14, when I have this setting on, on some videos, I get the blocky and grainy picture that you see in the "bad version".

I disable it on PD14, and problem solved. I also found, it seems the longer the video, the worse the grain.

So what really threw me, was that the settings were the same across the versions.

Now, a whole stranger problem. The most recent, of which is in the link below, the "BAD" copy, once uploaded to YouTube, processed much clearer then what VLC was reproducing in playback on my computer. Weirdness....

Either way, turning off "Enable Hardware Decoding" seems to have solved the issue @_@

Good Version: https://www.youtube.com/watch?v=DsBUVGYmA5k

"Bad" Version: https://www.youtube.com/watch?v=vk77MWZvf7o

Thanks again for the help everyone. Sorry for the response delay.

I started uploading original samples, but I believe I have nailed down the bug.

And the odd thing is, with the same settings, PD13 did not have a issue, but PD14 does. I only have a moment now, but I have a new video going up, and I have 2 versions of it.

My upload speeds at home are nasty, so every couple days, I drive to my parents house where they ahve 5mbit upload as compared to my 512kbps, and when uploading a 50 or 120 gig video, that makes a big difference (I HATE compression. I upload in the same quality filmed in, since youtube is going to re-compress it all over again. Give them the highest quality copy and end up with the highest quality re-compress).

Anyways, once I get the two versions of the same video up (good version is uploading now, will be done in the morning) I will have the links to both to show the difference.

Will update in the morning!

Quote: Thanks for posting the results. Sounds like you had an interesting weekend!

I don't see anything significant in your DxDiag results, so I'm wondering if you could upload a sample 4k clip for testing. Even a short clip would probably exceed the 100MB attachment limit on the forum, so please upload a sample to OneDrive, DropBox etc. and post the link here. You might as well include one of the HD clips too, in case it's the combination that causes the problems.

Please also post which version of PD14 you're running as requested in Part A

Ack, sorry, 14.0.2302.0 is the verison. It states no updates available either. The latest update end of november made no difference.

I'm rendering short clips now..... But this is driving me batty.... These short clips are processing normally and the enhancements are turning out fine....... Arg, I'm going to try rendering the original project/road trip video again and see if something was buggered with my system potentially?????? I'll see what happened, if it renders fine, then i guess a crazy hair pulling fluke?

Sorry for the late reply, I was out of town this weekend filming the Canadian Pacific Christmas Train as I do every year. Non profit historical railroad I volunteer at does safety and security when the CP train pulls in and the stage folds out, so I always record it for the railway.

Thanks for the responses. I have attached the Diagnostics screens.

I just want to clairify, both versions of the video I posted are done in PD14. The "Good" version is without exhancments, the bad is with enhancements. When I re-created in PD13, both came out good with no blockiness, but the overall video editing was much better in my original PD14 version, so I exported without video enhancements for color correction, and stabilization, and other features.

As for what features caused the blockiness, any feature that modified the look of the video. Weather it be Stabilization, "Enhance", Color adjustment, sharpness adjustment, lighting, any of them. Result was the same.

As for the non-adjusted version, it exported and looked good no matter if I did SVART so no processing was needed, or had the whole thing re-rendered. It was just once Enhancements were used. This is completly mind boggleing.

Now, I know I am suffering from a old video card, but since everyting processes through CPU, it's never been a issue so far.

So heres the problem. Have been a customer with Power Director 12 and 13, and upgraded recently to 14 for the added features. I have had no problems with either 12 or 13 with this.

Problem. I recently edited a road trip video for my YouTube viewers. The video contains both 4k UltraHD content recorded at 100mbit (All non Driving shots), and 1080p Content at 25mbit (All Dash video while driving).

I use the Fix/Enhance features all the time, adjust color, stablize, "enhance", and others, and I used it on this video for ALL clips as I usually do, tweak each just a bit to make it look better. The 1080p processes and renders crystal clear no problem, however, the 4k, if I use ANY of the Fix/Enhance features, the 4k renders blocky, and over-compressed, and just plain bad. The 1080p looks considerably better!

I tried opening the project in PD13, but since I created and saved in 14, it would not let me, so I did a test, I put both 4k and 1080 clips from this project in PD13, rendered, and then did the same clips in PD14, and rendered. Settings, and enhancements were exactly the same on both. Both 13 and 14, have the exact same program settings as well.

Result, PD13 rendered it crystal clear and normal, and looked great. PD14, once again, Blocky, over compressed and looking like crap. And once again, I will repeat, both settings, options, Fix/Enhance, EVERYTHING, was exactly the same.

Output rendering, is H.264 AVC as MP4, Output Resolution is 3840x2160, 30FPS, Progressive, High Profile, CABAC, Bitrate 100mbit, Speed/Quality Indicator in Quality Mode, Use Deblocking. Same output settings on both 13 and 14.

Now, if I do not use any Fix/Enhance features, the output is perfect (Of course, without then any color correction, or enhance etc...) and I am not using SVART, besides the fact svart doesn't work once the video has been edited.

So, I have two links for you. Link one, good quality version of the Road Trip video, without using Fix/Enhance features, and thats the video I put live, video #2, is using Fix/Enhance features. Compair the non-driving sequences. First one is of me talking, and I have other standstill or walking shots too. Make sure you change the resolution settings to 4k, even if you don't have a 4k monitor. Though, difference can be seen at other playback resolutions as well.

Output/Render settings were the same for both as well.

<h1>1 Good Quality: https://www.youtube.com/watch?v=X0lwMnREuxA</h1>
2 Bad Quality: https://www.youtube.com/watch?v=_b6x2JlPewU

System Specs:

I7 2.8ghz Overclocked to 3.5ghz 4core with hyperthread

512meg video card, 400mhz

16 gigs ram

30TB Storage

Windows 7

Thanks for the Help!