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Quote Adding to this, Power2Go pulls the song information from the Internet (it is not on the disc), so you must be connected to retrieve it. If you are connected and it is no longer working for you for commercial CDs, check if Power2Go is being blocked from retrieving the info, i.e. blocked by a firewall, etc.

Dave


Thanks Dave. I have the program white listed with the firewall. Also it worked fine last week, but then stopped and iTunes has no trouble with the same comercial CDs.
On both a Windows 7 and a Windows 10 PCs all CD data is missing. The program worked fine for two weeks, then suddenly stopped working on both machines at the same time. It fails no matter what CD I try to rip.
Quote
Quote I have a very fast Windows 10 PC with 16 mb of RAM. When I monitor memory usage and CPU usage with Power Director 16 running, it never approaches fifty percent. It usually runs around 30%, yet Power Director freezes more and more as I go beyond a thirty minute project. When I save, the save window freezes at 100% then shows "not responding" for twenty seconds before finishing.

It would help members to help you if you posted a copy of your PCs DxDiag file.

Also, the hard disk you are writing to, does it have plenty of space?

Robert


Thanks for the reply. I posted the first part of the DxDiag file. Is that what you asked me to do? My hard drive is actually a SSD drive with over 50 GB of free space.
I have a very fast Windows 10 PC with 16 gb of RAM. When I monitor memory usage and CPU usage with Power Director 16 running, it never approaches fifty percent. It usually runs around 30%, yet Power Director freezes more and more as I go beyond a thirty minute project. When I save, the save window freezes at 100% then shows "not responding" for twenty seconds before finishing.

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System Information
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Time of this report: 2/27/2018, 12:50:43
Machine name: DESKTOP-8V21A41
Machine Id: {65FD1214-5D87-4C04-843C-8681CA5C1C32}
Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: G11CD
BIOS: 0701
Processor: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16314MB RAM
Page File: 9514MB used, 11349MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 192 DPI (200 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: Enabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode
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