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Today support replyed and from this reply I see they could not understand what is the issue. So please if you don have it done yet open support ticket for same issue.
Also this is why I will like more people to chek if they have same issue and if they have it to open support tickets.
This is the exact reply that I get:
"With reference to your query, please be advised that by further checking on the screenshots you provided, the photo preview area size and aspect ratio in the Adjustment and Layers modules are different because the Layers module has side tool panels additionally.
Therefore, the "preview areas" are in different shapes (different aspect ratios) between Adjustment and Layers modules, and cropped different areas on the photos actually for preview when you selected to preview photo in 100% ratio (no size scaling or reduction on the preview).
Because the preview areas aspect ratio are not the same, it might cause visual illusion that the previews are distorted when viewing them directly.
The shape of the object on the photo are not distorted actually per our further checking.
You are advised to crop the exactly identical area from the photo preview screenshots in 1:1 square for comparison between Adjustment and Layers module's preview. The preview is not distorted."
I do not know, maybe my english is too bad....
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Hello, I see few topics in this forum with similar “issues” like this one. And a lot of misunderstandings about RAW images and lens.
And I will try to bring some light here.
Image with light geometric distortion and vignetting is not broken or bad converted image! This is exact RAW image as it is! Nothing wrong here! Just show real distortion of Wide/Ultra Wide lens. Almost all WA/UWA lens have them. And almost all lenses have vignetting to some extent. Some very small some like in your case very noticeable.
https://en.wikipedia.org/wiki/Distortion_(optics)
The correct jpg image is highly corrected in camera image! With geometric and light/colors/WB and many other things already baked in the camera!!!!
Are there any issues with PD and image conversion? Absolutely NO! This is exact RAW image and it should be like this ![]() .
Are there options to get better image from the start in PD? Of course if Cyberlink create profile for every possible camera/lens. We will start with better corrected image at least without geometric distortion.
Why we have better images in other software like Lightroom, Capture 1 and so on?
Because this brands have made profiles for all this mentioned settings and apply them by default. So you get some better looking image with less effort. But you pay more money for the effort these companies made to get working profiles for every possible lens out there.
This is why all these companies have long lists with supported lenses and cameras.
What we can do when we could not find profile for our camera and/or lens?
We need to apply all wanted corrections by hand. And PD provides all needed tools and instruments. You have geometric corrections and you have vignetting corrections for lens corrections and many others.
Also you have all kinds of color/light/WB/Noise reduction and so on.
But this is the idea of RAW image - having all the freedom not to use default image adjustments but to make your adjustments!
And yes, many times you will start with very bad looking RAW file compared to jpg. But if you need RAW that looks exactly as jpg why do you use RAW in the first place?
Seems like most people expect to see RAW files looking like jpgs. And when they see real RAW files they are stunned ![]() . And then start looking for problems in the software. But there is no problems in the software. There could be just missing profiles. But did you check for your camera/lens support prior getting the software?
So you can really ask for camera/lens profile but could not look for issue and software fix. If cyberlink made written statement they will support your camera and lens this is different story. Then you can ask them why these profiles does not work. But if your exact camera and lens are not listed as supported you need to do all corrections by hand. Use similar profiles from similar lens for example. Or another option is to find software that will provide you all needed lens and camera profiles.
I hope this explanations will be in help to many people and set their expectations so they will not be disappointed when they see REAL RAW images.
PS:
As advised from PIX in other topic:
https://forum.cyberlink.com/forum/posts/list/79674.page
"Checking the installed program folders for each version confirms this. In C:\Program Files\CyberLink\PhotoDirector10\PhotoDirector presets the contents of the CameraProfile & LensProfilefolders, & all sub-folders, are identical in every respect. The same profiles are available on DZ, irrespective of the version used."
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This is RAW or jpg file?
Any examples like part of the image showing this pixels?
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Anyone else to share experience with Layers?
After last reply before 4 days I do not have update from support.
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I found this issue when working on some night shots. And wanted to experiment with Layers.
With bright images you realy need to pixel peep to see it. But with night shots it comes out very easy. All low light background and bokeh balls get corrupted realy bad.
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Uploaded all examples and Screen Recording to google drive.
https://drive.google.com/open?id=1eVr9kpexepnKFIw9G27vIRQFE29_vRn1
Also will add this link to my first post.
Please advise with your experience from using Layers module. Also screenshots and screenrecording will help.
Also uploaded saved .phi ( layers ) please open them and advise what you see.
Also you can provide your .phi ( if layers are fine with your version ) so I can open them and see if I will get corruption or they will be fine.
Please advise.
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optodata
Quote
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I have screen recording and all the data but issue is so simple to reproduce and screenshots above show exactly what I see. Did not notice it until tried to use layers.
I am 365 subscriber so I am using the latest version. Please find it in attached image below.
How to recreate it. Open Photodirector, open single image with dark areas is preferred, if no enough dark areas just lower exposure. Then just go to Layers tab. Now zoom in dark areas of the image and if you have it you will see it. When I toggle between Adjustments and Layers tab I see how degradation appears in Layers and disappears in Adjustment.
Very simple, no special workflow and no special settings just toggle between tabs.
From what I see there is some default processing over the image when it is opened in Layers panel. And in my version this cut dark areas and make them look very posterized.
I have tried on different Windows installation with different graphic adapter as advised above.
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More examples. This image is not touched just loaded and exported from Adjustment and Layers.
After making changes to an image in Layers I am not able to go back to Adjustment and work with same picture. I suggested that I need to try this but it does not work this way.
Wanted to upload exported files seems to be too big for this platform. 1-2 MB.
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Second example:
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Working with cyberlink support for few days and I want to check with community if someone else experiences the same problem.
When I try to use layer function even with default images coming with latest Photodirector at the moment when I move to Layers tab, after initial loading of the image I get dark areas of the image corrupted. Corruption is in the way of pixelization and lost of colors and color gradation.
At the moment when I go back to Adjustments or any other tab image again appears good! And If I export image from Adjustments it is exported as it is without degradation. If I export same image from Layers panel it get corrupted dark areas.
What I have tried so far is to reinstall Photodirector and all other cyberlink software several times. With deleting all settings.
Tried to install application on different volume ( I have dual boot Win 10 PC ) where it was never installed before.
Also tried to use internal Intel graphic adapter om my i5 CPU instead of my default Graphic adapter Radeon RX 580.
Both windows versions are on different Windows update level 1803 and 1903.
Manually cleaned all cash files and also tried to import files directly in Layers by creating new layer project.
Tried with RAW and jpeg files even with default Photodirector files.
Tried with different options in settings -> file handling - preview cache and photo editing cache.
So far I am getting the same result.
I will have a few more ideas to try but do not have a lot of free time for experiments.
To amplify the effect I am creating darker images by lowering Exposure. But you can see degradation even without this step if you have enough dark areas in the image.
Did not tried to work over image with Layers and then go back to Adjustments and export it from there. Maybe it will work that way. But anyway issue persist.
Please check attached examples and share your experience.
Google drive link:
https://drive.google.com/open?id=1eVr9kpexepnKFIw9G27vIRQFE29_vRn1
You can find all gradients to test them from google drive. In folder Gradients for test.
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